Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Teana M
Teana M at O'Steen Acura of Athens

Teana M

Service Advisor

O'Steen Acura of Athens

2890 Atlanta Hwy
Athens, GA 30606

Contact Me
4.6
19 Reviews
4.6

19 Reviews

Write a Review

19 Reviews of Teana M

July 31, 2026

Dealership Rating
Employee Rating

The dealership went above and beyond and got the manufacturer to replace my tire without any prompting from me since I had no idea this was a possibility. I am SO grateful for them looking after me More

by bremalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus S

Report | Print
Jul 31, 2026

O'Steen Acura of Athens responded

Thank you for sharing your experience with your Volvo XC60. We’re pleased our team could arrange a manufacturer tire replacement on your behalf and provide proactive support. We look forward to helping you again down the road.

July 30, 2026

Dealership Rating
Employee Rating

Showroom/waiting area was comfortable & appealing. Service Dept. ladies were helpful & friendly. dealership was conveniently located to my home address. More

by p_g_dunaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 30, 2026

O'Steen Acura of Athens responded

We appreciate the five-star rating. It’s wonderful to hear the showroom and waiting area felt comfortable and that our service team was attentive and welcoming. Teana and our staff are glad our location was convenient and we look forward to servicing your Volvo again.

July 22, 2026

Dealership Rating
Employee Rating

We bought a jeep from them they said they did a 101 inspection but when we got it home the wiper didn’t work and the stuff but I call the girl I bought it from she wouldn’t call me back or anything I More

by skbones788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ali Ansari, Lexie G, Zach H, Jason P , I talk to the parts department and they didn’t know what was going on

Report | Print
Jul 25, 2026

O'Steen Acura of Athens responded

Thank you for taking the time to share your feedback. We truly appreciate you bringing this to our attention, and we would appreciate the opportunity to speak with you further. Our new General Manager, Jason P., would like to personally connect with you and discuss your experience. Please give him a call directly on his personal cell at 215-939-4459 at your convenience. We value your feedback and the opportunity to make things right. Thank you for allowing us the chance to connect.-AS

July 21, 2026

Dealership Rating
Employee Rating

Excellent service people were friendly and helpful service department was great service tec. Was very helpful More

by ceitza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne O, Robin Metz, Josh O, DeeAnn S

Report | Print
Jul 21, 2026

O'Steen Acura of Athens responded

We’re glad our service team was friendly and that our technician provided helpful support. Thank you for trusting us with your Volvo S90. We look forward to assisting you again.

July 20, 2026

Dealership Rating
Employee Rating

The staff are polite and very professional. They inform you of your vehicle’s issue and remedy’s the problem quickly. More

by alsteph391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Metz, Josh O, DeeAnn S, Jesus S , Trey

Report | Print
Jul 20, 2026

O'Steen Acura of Athens responded

We’re glad our team could assist with your Acura MDX and address the issue promptly while keeping you informed. Thank you for recognizing our staff’s professionalism, and we look forward to helping you again.

July 20, 2026

Dealership Rating
Employee Rating

Great service dealership. They make their repairs good if things go wrong when you get the car home. More

by KATHERINEBUTLER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne O, Robin Metz, Josh O, DeeAnn S, Jesus S

Report | Print
Jul 20, 2026

O'Steen Acura of Athens responded

We’re pleased to hear your Acura TL service went smoothly and that any post-service concerns were handled promptly. Thank you for trusting our team to keep your Acura running at its best.

July 18, 2026

Dealership Rating
Employee Rating

Always professional and helpful. Robin always takes good care of me and my car. Thank you More

by gwen9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Metz

Report | Print
Jul 18, 2026

O'Steen Acura of Athens responded

It’s great to hear that Robin provided professional and helpful service for your Volvo. We look forward to caring for your car again whenever you need us.

July 14, 2026

Dealership Rating
Employee Rating

Great dealership friendly courteous kind just amazing experience only dealership I will be going to visit. Extremely helpful More

by JUMAANE MAYBERRY SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne O, Robin Metz

Report | Print
Jul 14, 2026

O'Steen Acura of Athens responded

How great to hear that our team’s friendly and courteous approach made your Volvo S60 service so enjoyable. We’re delighted you found everyone extremely helpful and that we’ll be your go-to service destination. We look forward to assisting you again on your next visit.

July 14, 2026

Dealership Rating
Employee Rating

The staff was very professional and friendly. I have enjoyed doing business with O'Steen and really enjoy driving my Acura! More

by csandersrph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh O

Report | Print
Jul 14, 2026

O'Steen Acura of Athens responded

It’s great to hear our team provided professional and friendly service on your Acura Integra. We hope every drive brings you joy and look forward to assisting you again.

July 10, 2026

Dealership Rating
Employee Rating

Recent service visit was exceptional! Jesus and Trey made me feel welcomed as soon as I walked in the door - genuine, authentic. They treated my car with respect and were attentive to d More

by Jdoherty145ga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne O, Jesus S , Trey

Report | Print
Jul 10, 2026

O'Steen Acura of Athens responded

JD,Thank you for taking the time to share such a thoughtful review! We are truly grateful for your kind words and are delighted to hear that your recent service visit was exceptional. It's wonderful to know that Jesus and Trey made you feel genuinely welcomed from the moment you walked through our doors and that they treated both you and your vehicle with the care and attention you deserve. We're also thrilled to hear that Teana and Wayne helped carry that positive experience throughout your visit. Your comment that you'll remember how our team made you feel means the world to us. Creating a welcoming, authentic, and caring environment is exactly what we strive for every day. Thank you again for choosing O'Steen Volvo & Acura of Athens. We sincerely appreciate your trust and look forward to providing you with the same exceptional experience at your next visit! -AS

1
2

Dealership Inventory (280 Vehicles)

new 2026 Volvo XC90 car, priced at $71,114
2026 Volvo XC90
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
$71,114
View Details
new 2026 Acura MDX car, priced at $78,699
2026 Acura MDX
new
Performance Red Pearl exterior
Automatic
All-wheel Drive
$78,699
View Details
new 2026 Acura MDX car, priced at $56,849
2026 Acura MDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
$56,849
View Details
new 2026 Volvo XC40 car, priced at $45,050
2026 Volvo XC40
new
Forest Green exterior
Automatic
All-wheel Drive
$45,050
View Details
new 2026 Acura RDX car, priced at $54,372
2026 Acura RDX
new
Platinum White exterior
Automatic
All-wheel Drive
$54,372
View Details
new 2026 Acura MDX car, priced at $78,699
2026 Acura MDX
new
Apex Blue Pearl exterior
Automatic
All-wheel Drive
$78,699
View Details
View All Inventory