Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington
Refer Me

Viviana Saenz

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

Contact Me
4.8
285 Reviews
4.8

285 Reviews

Write a Review

285 Reviews of Viviana Saenz

February 21, 2025

Dealership Rating
Employee Rating

Viviana quickly composed an order for the needed work needed and dealt with the insurance reviewer to price the repair we needed. She knew what was needed for our car and organized a work order with a pr More

by Dlsl.Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

February 18, 2025

Dealership Rating
Employee Rating

Excellent service. Tony Lagos is very efficient. Service is always done to my expectations. Great! More

by Morganosh77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez, Tony Lagos

Report | Print
Feb 19, 2025

Norm Reeves Honda Superstore - Huntington responded

Our goal in providing service is to meet up to your expectations, Morgan! We're satisfied that Tony could reach that goal. If you'd like to request him for a future appointment, feel free to let us know. Thank you!

February 17, 2025

Dealership Rating
Employee Rating

Viviana Saenz is an excellent representative of the service department. She is very professional, knowledgeable, and friendly. She is the person I make my service department appointments with. More

by rrrogoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 17, 2025

Norm Reeves Honda Superstore - Huntington responded

We're proud of how Viviana helps out our customers when it comes to service! We're pleased that should could make all the arrangements for your Acura service visit. Thanks so much for praising her, and feel free to schedule your next visit online!

February 15, 2025

Dealership Rating
Employee Rating

This is my second visit to Norm Reeves. I’m very impressed with their professionalism and being open to suggestions. I just brought it in for a factory recall and they got it completed earl More

by KLS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex (Parts) was very professional and listened to my suggestions about offering AMSOIL high-performance synthetic lubricants to their customers.

Report | Print
Feb 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Welcome back! We're so happy that you received the service that you needed for the Honda recall repair and that it was completed before too long. Thanks for returning, and we look forward to serving you for many more miles and years to come!

February 14, 2025

Dealership Rating
Employee Rating

Excellent service from Viviana Saenz each time I have serviced my two Hondas at Norm Reeves.. More

by Wadeandnancy86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 17, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty to our dealership and Viviana, Wade and Nancy! We're here for you whenever you need us, and we're glad that your two Hondas received the quality service that you deserved. Thanks so much, and we hope to see you at a future date!

February 11, 2025

Dealership Rating
Employee Rating

Good service and very comfortable for waiting area, I'm recommend to go for service here. Thanks for your help 🙏 More

by santoso1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le

Report | Print
Feb 11, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that your service visit for your Honda went so well, and you were comfortable while waiting for your car! Thanks for the recommendation, and we're happy to serve all your friends and family. When you're ready for service once again, feel free to schedule your appointment online.

February 06, 2025

Dealership Rating
Employee Rating

This location is very accommodating to it's customers. They do great work and the staff is friendly. It is my preferred mechanic. More

by Veronicap_2673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Tony Lagos

Report | Print
Feb 07, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty, Veronica, and welcome you to return! Our goal is to make customers feel comfortable and to trust in the work that we perform. Thanks for telling us, and we're here for you when you need us!

February 03, 2025

Dealership Rating
Employee Rating

Great experience I wish they would use my $25 coupon that day I asked, but Tony said he didn’t need it More

by mkelly3131@gmail..com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, Ivette Rodriguez, John Le, Tony Lagos, Edward Obando, Kevin Lam, Nicholas Knight, Tech Tang

Report | Print
Feb 03, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you had a good service visit for your Honda! Even though you couldn't use the coupon for this visit, we strongly encourage you to check out our service specials before you return. Thanks for your business, and we hope to see you at your next appointment!

January 26, 2025

Dealership Rating
Employee Rating

Super awesome attention Good customer service everyone in the dealership Good warm welcome appreciated business 👋😜 More

by miguel.muxi56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez, Tech Tang

Report | Print
Jan 27, 2025

Norm Reeves Honda Superstore - Huntington responded

What a wonderful review, Miguel! We feel so good hearing that we're providing the service that you've come to expect and enjoy. Thanks so much, and we're here for you whenever you need us!

January 24, 2025

Dealership Rating
Employee Rating

Love coming to this location always make me feel like a valued customer like making the drive More

by Zabdielmelgoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, Ivette Rodriguez, John Le, Tony Lagos, Edward Obando, Kevin Lam, Nicholas Knight, Tech Tang

Report | Print
Jan 24, 2025

Norm Reeves Honda Superstore - Huntington responded

You are a valued customer! We're thrilled that you had such a wonderful experience getting service for your Honda. Thanks so much! If you're in a rush, please take advantage of our Express Service.

1
2
...
29

Dealership Inventory (296 Vehicles)

new 2025 Honda Odyssey car, priced at $53,484
2025 Honda Odyssey
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
$53,484
View Details
new 2025 Honda Accord Hybrid car, priced at $35,604
2025 Honda Accord Hybrid
new
Urban Gray Pearl exterior
CVT
Front-wheel Drive
$35,604
View Details
new 2025 Honda CR-V car, priced at $38,845
2025 Honda CR-V
new
Crystal Black Pearl exterior
CVT
All-wheel Drive
$38,845
View Details
new 2025 Honda CR-V car, priced at $35,599
2025 Honda CR-V
new
Meteorite Gray Metallic exterior
CVT
All-wheel Drive
$35,599
View Details
new 2025 Honda Civic Hybrid car, priced at $33,470
2025 Honda Civic Hybrid
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
$33,470
View Details
used 2022 Honda Civic car, priced at $23,382
2022 Honda Civic
used
Rallye Red exterior
CVT
Front-wheel Drive
$23,382
View Details
View All Inventory