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John Le

Overview Reviews (397) Inventory (308)

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John Le

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9

397 Reviews

Overview Reviews (397) Inventory (308)

4.9

397 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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397 Reviews of John Le

April 16, 2026

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Employee Rating

Coming to your Honda dealership is a pleasure. John is so helpful and ensures that all my questions are answered John is so helpful and ensures that all my questions are answered More

by Sweathers3303

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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April 07, 2026

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Good service I was under warranty and they took care of my window issues. I recommend my window issues. I recommend More

by khoavanle

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Viviana Saenz

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Apr 08, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Window trouble can really put a pause on things, so we’re happy we could help get everything back on track. Taking care of it under warranty and making it easy is always the goal. We appreciate you sharing your experience!

April 06, 2026

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Employee Rating

The process was quick. Got helped right away. Feel confident my car is well taken care of. Got helped right away. Feel confident my car is well taken care of. More

by Mirosparada

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Apr 07, 2026 -

Norm Reeves Honda Superstore - Huntington responded

This felt like a visit with a team of true specialists who know exactly how to care for your vehicle. You were welcomed in, helped right away, and guided through a process that felt smooth and reassuring. That level of confidence means everything, and we’re glad you drove away knowing your car is in great hands.

March 31, 2026

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John Le was very helpful, excellent service. I don't have anything else to add at this time I don't have anything else to add at this time More

by Michellelhass

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Apr 01, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Michelle, we love hearing that John made such a strong impression with his helpfulness and service. We’ll be sure to pass this along to him!

March 27, 2026

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Very knowledgeable of Honda Service needs. Found campaign parts updates without asking great ?? job! Found campaign parts updates without asking great ?? job! More

by Joelbro

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Mar 27, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Final round of the Honda Service Trivia Championship: “For the win…who goes the extra mile and finds what your vehicle needs before you even mention it?” The answer: our team! Thanks, Joel. We're pleased that their knowledge and attention to detail made such a strong impression.

March 24, 2026

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Very good, good staff, good service, no cutting corners, friendly and knowledgeable staff. Very good friendly and knowledgeable staff. Very good More

by queluu01

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Mar 25, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Carefully measured, carefully executed, every step baked to perfection. Thanks for recognizing the dedication of our team.

March 24, 2026

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Employee Rating

Very knowledgeable and helpful to my needs financially I was accommodated for the wait of my vehicle was accommodated for the wait of my vehicle More

by nw9903680

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Mar 25, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Every move planned, every detail handled, making sure the performance was smooth from start to finish. Thanks for your patience.

March 24, 2026

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Jon is amazing at explaining all the repairs and costs. Super nice and helpful with getting me a loaner car. Super nice and helpful with getting me a loaner car. More

by melissamorton6464

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 25, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Every repair and cost was explained like a chapter in a well-organized book. Glad Jon helped you navigate the story of your car.

March 21, 2026

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Employee Rating

John was great! First he hooked me up with Honda Roadside Assistance, who got my car started and able to drive to the dealership, and then got my car into Service as First he hooked me up with Honda Roadside Assistance, who got my car started and able to drive to the dealership, and then got my car into Service as soon as I arrived and my car repaired quickly. More

by lspeckler

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Mar 24, 2026 -

Norm Reeves Honda Superstore - Huntington responded

John was fully prepared for the job! From providing Roadside Assistance to quickly getting your car serviced and repaired, it seems like every tool at his disposal was employed effectively. Thank you for sharing that he made the entire process smooth and well-managed.

March 16, 2026

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Employee Rating

John Le was amazing, very helpful and interested in my concerns that ended up being nothing. My service was fast, the Uber home was extremely appreciated and everyone did their job was a smile. Thank you concerns that ended up being nothing. My service was fast, the Uber home was extremely appreciated and everyone did their job was a smile. Thank you all so much More

by hartungdana7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Mar 16, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Dana, thank you for the thoughtful note. John takes concerns seriously even when the final result turns out to be nothing, and that level of attention matters. We are glad the visit moved quickly and that the Uber ride helped make the day easier. Your comment about everyone working with a smile will mean a lot to the team.

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