Service was fast and completed in a timely manner.
I would go back for future services.
I would go back for future services.
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by gar.melyy
Verified Customer
Verified Customer
Service Price Transparency
John Lee was very helpful and knowledgeable!
He explained my service and future needs in a non demanding way! I appreciated that!
He explained my service and future needs in a non demanding way! I appreciated that!
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by Lbdunn
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2026 -
Norm Reeves Honda Superstore - Huntington responded
John brings a special touch to the service experience, and it’s fantastic to hear he made everything clear and easy for you. We believe that understanding your vehicle’s needs should feel more like a friendly chat than a sales pitch. If you have any more questions or need assistance down the road, just let us know. We're always here to help!
John Le and Benito Torres make this location trustworthy!
I wish I knew the names of all of the mechanical technicians who've serviced my Honda so I could put their greatness on blast!
I wish I knew the names of all of the mechanical technicians who've serviced my Honda so I could put their greatness on blast!
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by camileirwin
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2026 -
Norm Reeves Honda Superstore - Huntington responded
John and Benito are definitely a dynamic duo, and it's awesome to hear they made such a positive impact! We always aim to create a trustworthy environment, and it sounds like our team is hitting the mark. If there are any specific technicians you'd like to shout out, let us know. Greatness deserves to be celebrated!
John le was so helpful and provided a great service.
Also with the staffs as well.
Also with the staffs as well.
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by Truongn99
Verified Customer
Verified Customer
Other Employees Tagged:
John Le
Jul 23, 2026 -
Norm Reeves Honda Superstore - Huntington responded
We love hearing this about John! Thanks for the four stars, and if there's anything else we can do to level up next time, let us know.
Great experience every time I go to Norm Reeves HB.
John Le is always super friendly, and helpful.
John Le is always super friendly, and helpful.
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by Massey
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2026 -
Norm Reeves Honda Superstore - Huntington responded
Some songs never get old, and John keeps delivering your favorite hit every time you visit! We're glad his friendly, helpful approach makes each service experience one you can count on. Thanks for keeping us on repeat!
I walked in to check on ease of service area.
, can i get helped, it took seconds , my needs were met , so i felt better to bring my issues here , instead if autonation cm. I got fixed up. Great.
, can i get helped, it took seconds , my needs were met , so i felt better to bring my issues here , instead if autonation cm. I got fixed up. Great. And it easier
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by fxdiscfx
Verified Customer
Verified Customer
Other Employees Tagged:
John Le
Jul 20, 2026 -
Norm Reeves Honda Superstore - Huntington responded
First impressions matter, and we're thrilled yours was a great one. John made sure your questions were answered right away, your concerns were addressed, and your visit felt easy from the moment you arrived. We appreciate your thoughtful review!
Axle boot was covered in oil from filter change also
there was engine oil around fill area, tech did not clean up after work was performed could have been a fire hazard.
Vey sloppy workmanship!
there was engine oil around fill area, tech did not clean up after work was performed could have been a fire hazard.
Vey sloppy workmanship!
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by lanzinis
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2026 -
Norm Reeves Honda Superstore - Huntington responded
Hi there, we appreciate your four stars. We want everyone to feel confident in their service, and if you have any lingering questions or concerns, we're here to help. You're welcome to reach out to us.
Jul 20, 2026 -
lanzinis responded
I guess you don't read the comments.
John Le displays excellent customer service skills and a
commitment to ensure customers feel appreciated and well taken care of. This has been my second experience working with John and the reason I will co
commitment to ensure customers feel appreciated and well taken care of. This has been my second experience working with John and the reason I will continue to serve my vehicle at Norm Reeves Honda HB. Emmanuel
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by evaladez98
Verified Customer
Verified Customer
Other Employees Tagged:
John Le
Jul 20, 2026 -
Norm Reeves Honda Superstore - Huntington responded
There's something special about finding a service advisor you know you can rely on. John will appreciate hearing his commitment to making customers feel valued has earned your confidence time and time again. We look forward to welcoming you back!
Excellent service.
Very good experience Easy process appreciate the waiting area, the communication and the prompt and polite services
Very good experience Easy process appreciate the waiting area, the communication and the prompt and polite services
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by paulvanderroest
Verified Customer
Verified Customer
Other Employees Tagged:
John Le
Jul 20, 2026 -
Norm Reeves Honda Superstore - Huntington responded
A great hospitality suite is about more than comfortable seating. It's about thoughtful communication, friendly faces, and making guests feel welcome, and we're happy John and our team delivered exactly that. Thank you for your wonderful review!
Our family has bought, leased, and serviced our cars at
Norm Reeves for years.
Unfortunately, the last visits they have begun “recommending” added services.
I feel very pressured & uncomfortable wit
Norm Reeves for years.
Unfortunately, the last visits they have begun “recommending” added services.
I feel very pressured & uncomfortable with this new behavior.
It seems they have become like the stereotypical dealerships-caring about money much more than their loyal customers. Will have to ask around to find an alternate reputable, honest place-I guess🫤
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by Margiking
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2026 -
Norm Reeves Honda Superstore - Huntington responded
We value the trust that returning customers place in our team, so we're sorry to hear your recent experiences left you with a different impression. We'd like the opportunity to learn more about your concerns and continue the conversation. Please don't hesitate to reach out to our Service Manager, Jason Ung, at jason.ung@normreeves.com.