John Le
John Le at Norm Reeves Honda Superstore - Huntington

John Le

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
445 Reviews
4.9

445 Reviews

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445 Reviews of John Le

July 28, 2026

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Employee Rating

Service was fast and completed in a timely manner. I would go back for future services. More

by gar.melyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 27, 2026

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John Lee was very helpful and knowledgeable! He explained my service and future needs in a non demanding way! I appreciated that! More

by Lbdunn
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 28, 2026

Norm Reeves Honda Superstore - Huntington responded

John brings a special touch to the service experience, and it’s fantastic to hear he made everything clear and easy for you. We believe that understanding your vehicle’s needs should feel more like a friendly chat than a sales pitch. If you have any more questions or need assistance down the road, just let us know. We're always here to help!

July 25, 2026

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John Le and Benito Torres make this location trustworthy! I wish I knew the names of all of the mechanical technicians who've serviced my Honda so I could put their greatness on blast! More

by camileirwin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Edward Obando , All of the mechanical technicians!!!

Jul 27, 2026

Norm Reeves Honda Superstore - Huntington responded

John and Benito are definitely a dynamic duo, and it's awesome to hear they made such a positive impact! We always aim to create a trustworthy environment, and it sounds like our team is hitting the mark. If there are any specific technicians you'd like to shout out, let us know. Greatness deserves to be celebrated!

July 23, 2026

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John le was so helpful and provided a great service. Also with the staffs as well. More

by Truongn99
Recommend Dealer
Yes

Other Employees Tagged: John Le

Jul 23, 2026

Norm Reeves Honda Superstore - Huntington responded

We love hearing this about John! Thanks for the four stars, and if there's anything else we can do to level up next time, let us know.

July 21, 2026

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Great experience every time I go to Norm Reeves HB. John Le is always super friendly, and helpful. More

by Massey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 22, 2026

Norm Reeves Honda Superstore - Huntington responded

Some songs never get old, and John keeps delivering your favorite hit every time you visit! We're glad his friendly, helpful approach makes each service experience one you can count on. Thanks for keeping us on repeat!

July 18, 2026

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I walked in to check on ease of service area. , can i get helped, it took seconds , my needs were met , so i felt better to bring my issues here , instead if autonation cm. I got fixed up. Great. More

by fxdiscfx
Recommend Dealer
Yes

Other Employees Tagged: John Le

Jul 20, 2026

Norm Reeves Honda Superstore - Huntington responded

First impressions matter, and we're thrilled yours was a great one. John made sure your questions were answered right away, your concerns were addressed, and your visit felt easy from the moment you arrived. We appreciate your thoughtful review!

July 17, 2026

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Employee Rating

Axle boot was covered in oil from filter change also there was engine oil around fill area, tech did not clean up after work was performed could have been a fire hazard. Vey sloppy workmanship! More

by lanzinis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi there, we appreciate your four stars. We want everyone to feel confident in their service, and if you have any lingering questions or concerns, we're here to help. You're welcome to reach out to us.

Jul 20, 2026

lanzinis responded

I guess you don't read the comments.

July 17, 2026

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Employee Rating

John Le displays excellent customer service skills and a commitment to ensure customers feel appreciated and well taken care of. This has been my second experience working with John and the reason I will co More

by evaladez98
Recommend Dealer
Yes

Other Employees Tagged: John Le

Jul 20, 2026

Norm Reeves Honda Superstore - Huntington responded

There's something special about finding a service advisor you know you can rely on. John will appreciate hearing his commitment to making customers feel valued has earned your confidence time and time again. We look forward to welcoming you back!

July 17, 2026

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Employee Rating

Excellent service. Very good experience Easy process appreciate the waiting area, the communication and the prompt and polite services More

by paulvanderroest
Recommend Dealer
Yes

Other Employees Tagged: John Le

Jul 20, 2026

Norm Reeves Honda Superstore - Huntington responded

A great hospitality suite is about more than comfortable seating. It's about thoughtful communication, friendly faces, and making guests feel welcome, and we're happy John and our team delivered exactly that. Thank you for your wonderful review!

July 16, 2026

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Employee Rating

Our family has bought, leased, and serviced our cars at Norm Reeves for years. Unfortunately, the last visits they have begun “recommending” added services. I feel very pressured & uncomfortable wit More

by Margiking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz, Alejandro Alma

Jul 17, 2026

Norm Reeves Honda Superstore - Huntington responded

We value the trust that returning customers place in our team, so we're sorry to hear your recent experiences left you with a different impression. We'd like the opportunity to learn more about your concerns and continue the conversation. Please don't hesitate to reach out to our Service Manager, Jason Ung, at jason.ung@normreeves.com.

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