Clayton Einck
Clayton Einck at Norm Reeves Honda Superstore - Huntington

Clayton Einck

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
375 Reviews
4.9

375 Reviews

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375 Reviews of Clayton Einck

May 07, 2026

Dealership Rating
Employee Rating

Really great service overall! I always enjoy coming here to get my car supported. Thanks! More

by benicialie
Recommend Dealer
Yes
May 07, 2026

Norm Reeves Honda Superstore - Huntington responded

There’s something really nice about having a place you actually enjoy bringing your car to. We appreciate your support and are thrilled the team continues delivering great service for you. Thanks so much for the review!

May 02, 2026

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Employee Rating

I had an awesome time and thank you for the great service!!! This was a wonderful visit… More

by brian.lam1900zz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando , Nicholas Knight, Kevin Lam, Catherine Schlueter

May 07, 2026

Norm Reeves Honda Superstore - Huntington responded

An awesome time and great service is exactly the kind of combination we love hearing about. We’re thrilled your visit felt welcoming, enjoyable, and memorable from start to finish. Thanks for the great review!

April 10, 2026

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Employee Rating

Fast! Clayton was courteous and made sure that I understood what was involved. Also, he gave me an opportunity to select options for recommendations by the More

by elgoto2
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Apr 10, 2026

elgoto2 responded

Looks good!

March 19, 2026

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Employee Rating

I brought my car in because it wasn’t starting and it was not a battery issue. Clayton said that they ran a diagnostic and confirmed that my alarm that I had purchased with the car was the cause. It was not. More

by sbravo76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi there. While we're glad to hear that the team finished your service promptly, we're concerned by other aspects of your experience. We always provide service recommendations to preserve the well-being of our customers' vehicles, and it's concerning that you felt you were lied to during your experience. Please contact our Service Manager, Jason Ung, at jason.ung@normreeves.com so we can discuss the situation.

March 15, 2026

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Getting a battery replacement cost for our Insight from another dealership required us to bring the car in while another company's estimate seemed excessive. A phone call to Norm Reeves Huntington Beach pa More

by Khalldesign6
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Mar 16, 2026

Norm Reeves Honda Superstore - Huntington responded

We appreciate you pointing this out. Our parts team works hard to provide clear information when customers call. Thank you for giving us the opportunity to help with the estimate for your Insight. Please reach out anytime you need guidance on parts or service.

March 14, 2026

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Employee Rating

Team members are very friendly! ! Very care and helpful Very nice staffs and friendly Thank you for the service More

by tonyan7162
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Mar 16, 2026

Norm Reeves Honda Superstore - Huntington responded

Friendly service is a team effort and we are glad that came through during your visit. Clayton and the staff enjoy helping customers feel comfortable while their vehicle is being taken care of. Thank you for the kind feedback.

March 14, 2026

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Employee Rating

Very efficient service agent you have in Clayton. Great experience each time He is attentive and provides professional services each time More

by RyanMendis13
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Mar 16, 2026

Norm Reeves Honda Superstore - Huntington responded

Clayton has built a reputation here for staying organized and attentive with every vehicle that comes through his lane. Your review reflects exactly how he approaches the job. We appreciate you returning to work with him again and again.

March 12, 2026

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Employee Rating

I feel very comfortable with choosing that dealer everybody they are very professional they greet you as you walk in More

by Carmen_Monterey
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Mar 16, 2026

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words, Carmen! We love hearing that you felt comfortable from the moment you walked in. Creating a welcoming and professional environment for every guest is something our entire team takes pride in. We truly appreciate your support and look forward to seeing you again next time!

March 12, 2026

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Employee Rating

Great customer service Good quality work and expert work. Etc Etc Etc Bla bla bla. More

by Gschweitzer78
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Mar 16, 2026

Norm Reeves Honda Superstore - Huntington responded

Thank you for the great feedback! We're glad to hear you had a positive experience with our team and that the quality of work met your expectations. Providing excellent customer service and expert care is always our goal. We appreciate you taking the time to share your experience!

March 12, 2026

Dealership Rating
Employee Rating

Excellent, knowledgeable, quick an efficient. They were very professional and explained everything they needed to do. More

by Jjhbeach729
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Mar 16, 2026

Norm Reeves Honda Superstore - Huntington responded

Thank you for the wonderful review! We're happy to hear that Clayton and the team provided knowledgeable, efficient service and kept you informed throughout the process. Making sure our customers understand the work being done is very important to us. We appreciate your trust and look forward to assisting you again in the future!

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