Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz | Page 2

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
384 Reviews
4.9

384 Reviews

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384 Reviews of Viviana Saenz

March 17, 2026

Dealership Rating
Employee Rating

Consistently good service. This is why I don't mind driving further to get good service. Viviana is excellent and always tries to make it as convenient as possible for me to ge More

by Wadeandnancy86
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Mar 18, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi, Wade and Nancy. Consistency counts, and Viviana’s dedication keeps every visit top-notch. We’re glad it’s always worth your drive!

March 12, 2026

Dealership Rating
Employee Rating

Everyone I dealt with has been friendly, professional and competent. That is why I have remained loyal to the dealership for 22 years More

by Queenmartha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le

Mar 16, 2026

Norm Reeves Honda Superstore - Huntington responded

Thank you for the incredible support, Martha! 22 years of loyalty means the world to our team. We’re honored to have been part of your journey for so long, and it’s wonderful to hear that our staff continues to provide the friendly and professional experience you deserve.

January 23, 2026

Dealership Rating
Employee Rating

Prompt, courteous, always keeps customer informed throughout the service. My Honda dealer of choice even though one closer to home. More

by Ivyalice
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Jan 26, 2026

Norm Reeves Honda Superstore - Huntington responded

Ivy, even if there’s a closer option, a journey that ends with excellent service makes every mile worth it. We’re thrilled we could be your Honda destination, where your visit felt seamless and satisfying.

January 21, 2026

Dealership Rating
Employee Rating

Viviana was extremely friendly and communicative. My vehicle issues were dealt with quickly. I received a helpful inspection of my vehicle and received timely communication. More

by zacharylminer
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Jan 21, 2026

Norm Reeves Honda Superstore - Huntington responded

We love a service visit that feels more like a good chat than a transaction. Viviana’s communication and attention to detail truly help set the tone, and we’re glad your visit reflected that.

January 13, 2026

Dealership Rating
Employee Rating

They identified the problem and kept me informed about the solution. I appreciate the shuttle to and from my home. More

by jennifer.simeta
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Jan 14, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi, Jennifer. When someone takes the time to explain the problem and keep you in the loop, it changes the whole experience. Adding a ride home on top of that is just good neighbor behavior. Thanks for letting us know how everything went!

January 01, 2026

Dealership Rating
Employee Rating

The wait was acceptable and the service is satisfactory. Thank you! The service costs are higher than Hardin Honda. They will need to come down before customers select Hardin's. More

by Badnguyen
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Jan 02, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi, thanks for the 5-star rating. We're glad you had a great experience with Viviana and are happy to address any questions about pricing.

December 27, 2025

Dealership Rating
Employee Rating

Wonderful. It's always great to have my car serviced there. I always bring my car to be worked on. More

by Vitomr2001
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Dec 29, 2025

Norm Reeves Honda Superstore - Huntington responded

Your loyalty feels like being welcomed into a cozy little circle where your car is always treated like part of the family. Every visit is a chance for us to make sure your vehicle is happy and well cared for. We’re so glad you enjoy coming back and letting us take care of your car.

December 26, 2025

Dealership Rating
Employee Rating

I have always experienced good outcomes with the service I received at Honda Reeves. The service is done and timely manner and always professional. More

by Anita
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Dec 29, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi, Anita. Your experiences feel like traveling through time smoothly, where every service is punctual and every step is handled with precision. The team makes sure each moment is managed expertly, leaving no surprises behind. We’re glad your visits consistently arrive at the perfect outcome, right on schedule.

December 09, 2025

Dealership Rating
Employee Rating

Good service. Pleasant people. I have never had any issues with Norm Reeves Honda. Very pleased with their services. More

by theriothing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Ivette Rodriguez, Tony Lagos , Ted Cruchley

Dec 10, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyal feedback! It means a lot to know you’ve never had an issue and always leave feeling pleased with our service. We look forward to guiding your next visit just as smoothly.

December 02, 2025

Dealership Rating
Employee Rating

I purchased 5 vehicles there, very friendly service, I like it, wish you guys doing well More

by auhung2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le

Dec 03, 2025

Norm Reeves Honda Superstore - Huntington responded

Five vehicles is quite the streak, and we’re grateful each one brought you back through our doors. It’s great knowing the friendliness of the team continues to stand out for you. Here’s hoping every visit keeps adding to that growing list of good experiences.

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