Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

Contact Me
4.9
410 Reviews
4.9

410 Reviews

Write a Review

410 Reviews of Viviana Saenz

October 02, 2026

Dealership Rating
Employee Rating

Mr. Ung and Viviana were professional, provided excellent communication and service. I will refer my Honda friends to this dealer moving forward! More

by Andy.tran1802
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

September 25, 2026

Dealership Rating
Employee Rating

Great job very happy Always get taken care of been goin there 20 years now got the car new there More

by ealeldridge
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Sep 28, 2026

Norm Reeves Honda Superstore - Huntington responded

Twenty years is quite the long-running series, and we’re honored Norm Reeves has been part of the story. Thanks for recognizing the team for continuing to take care of you!

September 24, 2026

Dealership Rating
Employee Rating

Terrific service department even though my car is an Acura. Viviana is professional, friendly and courteous. More

by mpcamel0219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Norm Reeves Honda Superstore - Huntington responded

Viviana deserves a starring role in this review. We appreciate you calling out her professionalism, friendliness, and courtesy, especially while taking care of your Acura!

September 23, 2026

Dealership Rating
Employee Rating

The experience was seamless & fast, all of which would not be made possible without the friendly staff and knowledgeable advisor More

by nanci.wu
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Sep 23, 2026

Norm Reeves Honda Superstore - Huntington responded

A good service visit should fit the customer, not the other way around. Your team kept things moving while making sure you had knowledgeable and friendly people along the way. We appreciate you giving the whole experience such a great fit!

September 21, 2026

Dealership Rating
Employee Rating

Thanks It was efficient, I didn't have to wait for long time. Thank you, Viviana. And the Service Department. More

by Willowyun
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Sep 22, 2026

Norm Reeves Honda Superstore - Huntington responded

Viviana and the Service Department checked all the right boxes without keeping you checked out for long. We appreciate you calling out the efficient service and short wait.

September 18, 2026

Dealership Rating
Employee Rating

They fixed things up really nicely for me, being right on top of the circumstances as they developed, with the car, kept me posted about what needed to be done, and fixed them quickly. They made sure I was w More

by Artykhl6
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Sep 21, 2026

Norm Reeves Honda Superstore - Huntington responded

Your vehicle got a little interior-designer treatment. The team stayed on top of each development, kept you updated on what needed attention, and handled the repairs quickly while making sure you were taken care of throughout.

September 16, 2026

Dealership Rating
Employee Rating

Viviana was most helpful and explained thoroughly the work needed on my car. It took longer than I expected, but I had a good amount of work done on the car. Very happy with the experience. More

by pat.hayward.hb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2026

Norm Reeves Honda Superstore - Huntington responded

Viviana deserves the director’s commentary award for this one, Pat. She walked you through what your car needed and made sure you knew what was happening, even when the service ran a little longer than expected. With that much work packed into one episode, we’re glad Viviana kept you in the know through the whole storyline.

September 16, 2026

Dealership Rating
Employee Rating

Great efficient service. Great efficient service, I liked the experience of having my car serviced here. I will be coming back for my service needs. More

by cfr_27
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Sep 16, 2026

Norm Reeves Honda Superstore - Huntington responded

Efficient service gets five stars, and that’s a pretty straightforward equation. We’ll make sure Viviana gets her share of the credit for making your visit a good one.

September 14, 2026

Dealership Rating
Employee Rating

Fair with the charge and helpful employees This is the second time that Viviana has helped me, she listened to my request and took the time to talk to the manger, I appreciate her doing so and offer me a More

by PEPPIFRECKLES
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Sep 15, 2026

Norm Reeves Honda Superstore - Huntington responded

Round two with Viviana, and she came through again! She listened to what you needed, took your request to the manager, and worked toward a price you felt was fair. That’s a pretty strong second act. Thank you!

September 06, 2026

Dealership Rating
Employee Rating

The night drop is super convenient and a team member always calls you first thing in the morning. All the service members are friendly and helpful. More

by LDWinOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres

Sep 08, 2026

Norm Reeves Honda Superstore - Huntington responded

Drop your vehicle off at night, wake up, and hear from the team first thing in the morning. That kind of routine can make vehicle service fit much more easily into a busy schedule! We're happy the night drop and our team's friendly communication have made such a positive impression.

1
...

Dealership Inventory (193 Vehicles)

used 2023 Honda Accord car, priced at $23,410
2023 Honda Accord
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive
used 2022 Ford Edge car, priced at $25,256
2022 Ford Edge
used
Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Honda Ridgeline car, priced at $45,892
2026 Honda Ridgeline
new
Gray Pearl exterior
Automatic
All-wheel Drive
used 2025 BMW X4 car, priced at $57,373
2025 BMW X4
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2019 Honda Odyssey car, priced at $19,118
2019 Honda Odyssey
used
Silver exterior
Automatic
Front-wheel Drive
new 2026 Honda Accord car, priced at $29,209
2026 Honda Accord
new
Platinum White exterior
CVT
Front-wheel Drive