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Trenton Cooley
Trenton Cooley at Walt Massey Chevrolet Franklinton

Trenton Cooley | Page 3

Service Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

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4.9
53 Reviews
4.9

53 Reviews

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53 Reviews of Trenton Cooley

December 01, 2025

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Employee Rating

Trent always tries to get me in and out as soon as he can, no matter what the issue. Whether it's just a service or a bigger issue. More

by don92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2025

Walt Massey Chevrolet Franklinton responded

Great to hear Trent continues to take such good care of you. His focus on getting you in and out quickly — whether it’s a simple service or something larger — is exactly the kind of experience we want every guest to have. We appreciate you sharing this.

November 28, 2025

Dealership Rating
Employee Rating

Great service and friendly people. It's always a pleasant experience at the Walt Massy dealership. More

by Jurochester3rd
Recommend Dealer
Yes

Other Employees Tagged: Trenton Cooley

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Dec 01, 2025

Walt Massey Chevrolet Franklinton responded

Glad to hear your visits continue to be pleasant ones. Friendly service and a consistently good experience are exactly what we aim for, and we appreciate you taking the time to share it.

November 12, 2025

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Employee Rating

best place to deal with, gets you in and out as soon as possible and doesn’t hurt your pocket to bad More

by emartin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, Judy Anderson, Steve Boyd

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Nov 17, 2025

Walt Massey Chevrolet Franklinton responded

Great to hear you had such a smooth experience. Getting you in and out quickly while keeping things affordable is exactly what we aim for, and it’s awesome to see that reflected in your visit. Thanks for sharing!

November 07, 2025

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Employee Rating

I love Walt Massey in Franklinton and recommend to everyone I know looking for a vehicle! Mrs Emily Martin is the best to work with! More

by msharp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, Judy Anderson, Steve Boyd

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Nov 09, 2025

Walt Massey Chevrolet Franklinton responded

We’re thrilled to hear that you love your experience with us in Franklinton! Emily will be so happy to know she made your visit such a great one. Thanks for the kind words and recommendation!

November 06, 2025

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Employee Rating

Great service at Walt Massey. Friendly staff......in and out in a few hours with a new actuator. Thanks! More

by Doxmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2025

Walt Massey Chevrolet Franklinton responded

We’re happy to hear you had such a smooth visit and that our team got you back on the road quickly! Thanks for sharing your experience and for choosing us!

October 29, 2025

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Employee Rating

Got in as promised and finished work bet fast everything works and everyone was very friendly More

by shady6057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad everything went smoothly and that our team delivered fast, friendly service just as promised! Thanks for sharing your experience!

October 11, 2025

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Employee Rating

They were very pleasant and took very good care of my tahoe thank you very More

by lindagay19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin , Kate Ashe

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Oct 18, 2025

Walt Massey Chevrolet Franklinton responded

We’re happy to hear our team took great care of your Tahoe! Thank you for sharing your experience and for trusting us with your vehicle.

September 20, 2025

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Employee Rating

Quick and easy. Scheduled online. Brought my Blazer in, left and returned when ready. Perfect! More

by myfiveboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

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Sep 22, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad the online scheduling and service process was quick and easy for you. Enjoy your Blazer, and we look forward to helping again next time!

September 18, 2025

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Employee Rating

best place to bring car for repairs, fast easy if they find other things that need attention Trent will let you know More

by emartin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Anderson, Steve Boyd , Kate Ashe, Jeff Mccain, sales emily martin#5 star

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Sep 22, 2025

Walt Massey Chevrolet Franklinton responded

We’re happy to hear Trent and the team took great care of you with fast, easy service and clear communication. We appreciate your trust and look forward to helping with your repairs anytime!

September 12, 2025

Dealership Rating
Employee Rating

Mrs Emily and mgr. Steve went out of their way to help me with my problem. Couldn’t ask for any better assistance, they were very knowledgeable and kind. All my dealing More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin

Report | Print
Sep 15, 2025

Walt Massey Chevrolet Franklinton responded

We’re so glad to hear Emily and Steve went above and beyond to take care of you. It’s wonderful knowing their knowledge and kindness made such a strong impression. Thank you for sharing your experience—your kind words mean a lot to the team!

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