Trenton Cooley
Service Manager
Walt Massey Chevrolet Franklinton
2127 E Washington St
Franklinton , LA 70438
53 Reviews
Write a Review53 Reviews of Trenton Cooley
May 04, 2026
They were very responsive, timely, and friendly! I appreciate the way they worked our appointment in quickly and thoroughly examined my Tahoe and made appropriate recommendations to keep it safe. I appreciate the way they worked our appointment in quickly and thoroughly examined my Tahoe and made appropriate recommendations to keep it safe. More
Other Employees Tagged: Trenton Cooley
May 01, 2026
I had concerns about a ton of sensor errors that had come up. Trent in Service told me to come on out and they would take a look at it. On the way there all the sensor error lights went away. Trent hold m up. Trent in Service told me to come on out and they would take a look at it. On the way there all the sensor error lights went away. Trent hold me that happens but when/if they come back on to drive out anytime they were open and they would hook up diagnostics for me. He was very polite. More
April 20, 2026
Excellent salesperson Al, very knowledgeable and never felt pressured. Excellent management & financial management. They were very honest. felt pressured. Excellent management & financial management. They were very honest. More
Other Employees Tagged: Emily Martin, Judy Anderson, Steve Boyd, Ty McCain, David Pennington, Stephen Brown, Malik Powell
March 16, 2026
We took our 2015 Buick Enclave because of intermittent no-start-a/c not working issue. Temperature gauge was intermittent. They replaced the EVAP canister purge valve($570). Picked up our car, between Wal no-start-a/c not working issue. Temperature gauge was intermittent. They replaced the EVAP canister purge valve($570). Picked up our car, between Walt Massey and home, the same issues recurred. Took it back, after 3 days, they said "We can't duplicate the issue". Bought an OBD reader, linked to my phone, and received 3 stored codes: Coolant Temperature Sensor Malfunction. I'm not sure Walt Massey used any diagnostic equipment at all. Very disappointed. More
March 15, 2026
Bridgett was extremely knowledgeable and spared no effort in locating the particular truck we were looking for. in locating the particular truck we were looking for. More
Other Employees Tagged: Steve Boyd, Stephen Brown , Bridgette Lee
March 03, 2026
The customer service and overall quality of work were both excellent!! The staff were transparent, friendly and quickly took care of the issue. They all deserve a raise and promotions!! both excellent!! The staff were transparent, friendly and quickly took care of the issue. They all deserve a raise and promotions!! More
Other Employees Tagged: Judy Anderson

