Trenton Cooley
Trenton Cooley at Walt Massey Chevrolet Franklinton

Trenton Cooley

Service Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

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4.9
60 Reviews
4.9

60 Reviews

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60 Reviews of Trenton Cooley

June 11, 2026

Dealership Rating
Employee Rating

Upon arrival everyone was so helpful and nice. Answered all my questions and made me feel so welcome. I will definitely be back and recommend anyone to go to Walt Massey in franklinton Louisiana More

by samantharae0821
Recommend Dealer
Yes

Other Employees Tagged: Trenton Cooley

June 08, 2026

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Great local dealership. Everyone in Washington Parish should be trading here, creating local jobs and supporting local economy. More

by mbburris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Walt Massey Chevrolet Franklinton responded

We love hearing this. Supporting local businesses, creating local jobs, and investing back into the community are all very important to us. We truly appreciate your kind words, your recommendation, and your business!

June 01, 2026

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I love Walt Massey and recommend everyone I know to them I love Mrs Emily More

by Malynda
Recommend Dealer
Yes

Other Employees Tagged: Trenton Cooley

Jun 02, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind words and continued support! We’re truly honored to hear that you love Walt Massey and recommend us to your friends and family. There’s no greater compliment than a customer who trusts us enough to spread the word. We sincerely appreciate your loyalty and look forward to serving you for many years to come!

June 01, 2026

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Service advisor was very helpful and service was great and quick. The detailing looked great as well. Thanks More

by Theresapots
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for your kind feedback! We’re glad to hear your service advisor was helpful and that your service was completed quickly and efficiently. We’re also thrilled that you were pleased with the detailing of your vehicle. Thank you for your support, and we appreciate the opportunity to serve you!

May 31, 2026

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2nd time dealing with walt Massy. Great service and employees are very helpful and courteous More

by wee9524
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Recommend Dealer
Yes
Jun 01, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for your continued support! We’re honored that you chose us again and are thrilled to hear you received great service from our team. Providing helpful and courteous customer care is what we strive for every day. We truly appreciate your loyalty and look forward to serving you again in the future!

May 21, 2026

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Very friendly, competent. Could not ask for anything better. Love all of them. They even picked me up and drove me to the dealership. Great jobs, Guys and Gals. ♥️👍✅ More

by yawms21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience with our team. Providing friendly, dependable service and going the extra mile for our customers is what we strive for every day. We’re especially glad we could help make things easier by providing transportation to and from the dealership. We truly appreciate your support and look forward to serving you again!

May 13, 2026

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I have no complaints except being elderly I did not know how to get off my dash screen the icon that shows me my oil has hundred percent, and I had to make another trip back to the dealership for the guy to More

by lynnemccarver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for your feedback and for sharing your experience with us. We’re glad to hear you were otherwise satisfied with your visit, but we do understand how frustrating it must have been to make another trip back for something so simple. We truly appreciate your patience, and your feedback is a great reminder for us to take a little extra time to help explain vehicle features and dashboard settings before our customers leave. Thank you again for your support and trust in our team!

May 08, 2026

Dealership Rating
Employee Rating

Very good and good attitude! Very knowledgeable and made sure I. Understood what was happening! More

by paincourtville1952
Recommend Dealer
Yes

Other Employees Tagged: Trenton Cooley

May 11, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for your kind feedback! We’re glad to hear our team provided a great attitude, knowledgeable service, and made sure you fully understood everything throughout the process. We truly appreciate your support!

May 04, 2026

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Employee Rating

They were very responsive, timely, and friendly! I appreciate the way they worked our appointment in quickly and thoroughly examined my Tahoe and made appropriate recommendations to keep it safe. More

by carolyn.bubrig
Recommend Dealer
Yes

Other Employees Tagged: Trenton Cooley

May 05, 2026

Walt Massey Chevrolet Franklinton responded

We’re glad our team was able to work your Tahoe in quickly and provide a thorough inspection. Keeping you safe on the road is always the priority, and we appreciate you recognizing their responsiveness and care!

May 01, 2026

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Thanks for all that you all do, keep up the great work how the work was done for me Thanks. More

by carlese_b@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Unknown

May 04, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for your kind words and encouragement. We’re glad to hear you were pleased with the work done for you. We truly appreciate your support and will keep working hard to provide great service!

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