Stephen Brown
Stephen Brown at Walt Massey Chevrolet Franklinton

Stephen Brown

Finance Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

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5.0
41 Reviews
5.0

41 Reviews

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41 Reviews of Stephen Brown

September 04, 2026

Dealership Rating
Employee Rating

Outstanding service! ! I know I suppose to use 15 words or more but I am amazed at the experience. All I can say is I am still shocked at how wonderful my experience at Wa More

by ashleydones.ad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2026

Walt Massey Chevrolet Franklinton responded

Hi Ashely, thank you so much for the incredible feedback! It really means a lot to hear how happy you were with your experience at Walt Massey Chevrolet Franklinton. We’re truly grateful for your trust and for choosing us. We’ll do our best to keep you “locked in” for many years to come!

August 23, 2026

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Employee Rating

The purchase of my vehicle went smoothly and was quick. Great experience!! Thank you Ms. Emily!! More

by hlowe4112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin

Aug 25, 2026

Walt Massey Chevrolet Franklinton responded

Hi! We’re glad to hear your vehicle purchase was such a smooth experience. Emily will be happy to know she made the process a positive one. Thank you for choosing Walt Massey Chevrolet Franklinton!

August 20, 2026

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This was the best experience that we ever had at any dealership when purchasing a car.! I spoke on the phone with David and he had a video and pictures sent to me by text of the car i was interested i More

by StephF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 20, 2026

Walt Massey Chevrolet Franklinton responded

What a wonderful compliment to our entire team! We’re so glad we could make so much of the process easy before you ever arrived at the dealership. Having the photos, video, trade information, and pricing ahead of time should make buying a vehicle feel more comfortable and stress-free. We also love hearing that the transition between our team members was seamless and that you continued to feel well taken care of once you arrived. Your recommendation to friends means a great deal to us, and we’re honored to hear this was the best dealership experience you’ve had. We hope you’re loving your new vehicle and would be happy to help you again anytime!

August 18, 2026

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I love Miss Emily and everyone else were very helpful. Nice to be close to home with a good dealership More

by reginaldbranch0225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, David Pennington

Aug 19, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for the five stars! We're so glad Emily and the entire team made you feel welcome and well taken care of. It's wonderful to know you have a dealership close to home that you can count on!

August 15, 2026

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Good selection of used trucks to choose from. The sales and service people were accommodating. More

by donnie.penton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for the five-star review! We're glad you found a great selection of used trucks and received accommodating service from both our sales and service teams. We truly appreciate your business!

August 13, 2026

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Easy to work with. Very friendly and personable. Have bought multiple vehicles from them. Will definitely be back next time I am in the market for a vehicle. More

by MYERB150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for your continued support! It means a lot to know you’ve chosen our team for multiple vehicle purchases. We appreciate the kind words and look forward to seeing you again when it’s time for the next one!

July 28, 2026

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Ty McCain was very knowledgeable and helpful in helping decide on a vehicle for my needs, Stephen Brown guide us through financial planning in a timely manner. More

by melaneeberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Boyd, Ty McCain

Jul 31, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience! We're so glad to hear our team helped you find the right vehicle for your needs and guided you through the financing process in a timely, stress-free manner. Providing knowledgeable service and making the buying experience as smooth as possible is always our goal. Thank you for choosing Walt Massey. We truly appreciate your business and look forward to serving you again in the future!

July 27, 2026

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I was so desperate to hurry up and get back into a vehicle. I couldn’t be more happier with how things went. I was extremely satisfied with the customer service I received everything went very smoothl More

by dspears2448
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your heartfelt review! We're truly honored to hear that we could help you get back into a vehicle and make the entire process smooth and stress-free. Helping our customers find the right vehicle at the right payment while providing clear communication and exceptional service is exactly what our team strives for every day. Congratulations on your new vehicle! Thank you for trusting Walt Massey and for recommending us to others. We sincerely appreciate your kind words and look forward to being here for all of your future sales and service needs.

July 24, 2026

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Employee Rating

They did everything correctly - paperwork was the easiest I’ve ever had - Chris did a great job on helping me setup the the corvette - very very friendly- so easy to work with !!!!! More

by neil28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for your fantastic review! We're honored to hear that your purchase experience was one of the easiest you've ever had. Making the paperwork simple, providing excellent customer support, and ensuring you're comfortable with every feature of your new vehicle are all things our team strives for. Congratulations on your new Corvette! We're so glad you found the process friendly and easy from start to finish. Thank you for choosing Walt Massey, and we look forward to assisting you again whenever you need us.

July 24, 2026

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Employee Rating

Great experience from start to finish! The staff was friendly, helpful, and made the car-buying process quick and easy. I love my new car and highly recommend this dealership to anyone loo More

by jkglass423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Boyd, David Pennington , Sara

Jul 24, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for the wonderful review! We're thrilled to hear you had a great experience from start to finish. Our team is committed to making the car-buying process friendly, easy, and hassle-free, so it's great to know we delivered that for you. Congratulations on your new car! Thank you for choosing Walt Massey and for your recommendation. We truly appreciate your business and look forward to serving you again in the future.

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