Stephen Brown
Stephen Brown at Walt Massey Chevrolet Franklinton

Stephen Brown | Page 2

Finance Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

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4.9
56 Reviews
4.9

56 Reviews

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56 Reviews of Stephen Brown

September 18, 2026

Dealership Rating
Employee Rating

Very helpful and friendly, willing to answer all questions asked and great communication between everyone More

by marib627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, David Pennington

Sep 19, 2026

Walt Massey Chevrolet Franklinton responded

Hi! Thank you for taking the time to share your feedback about Walt Massey Chevrolet Franklinton. We’re pleased to know you felt well taken care of throughout your visit. It’s the kind of experience we want every customer to have.

September 18, 2026

Dealership Rating
Employee Rating

Very helpful and friendly, willing to answer all questions asked and great communication between everyone More

by marib627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, David Pennington

Sep 19, 2026

Walt Massey Chevrolet Franklinton responded

Hi! Thank you for taking the time to share your feedback about Walt Massey Chevrolet Franklinton. We’re pleased to know you felt well taken care of throughout your visit. It’s the kind of experience we want every customer to have.

September 15, 2026

Dealership Rating
Employee Rating

Stephen made the whole process very enjoyable. No pressure and no hype just great service More

by lesliemartin332845
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Boyd , Sara Laratro

Sep 16, 2026

Walt Massey Chevrolet Franklinton responded

Hi Leslie, it’s great to know Stephen made your experience at Walt Massey Chevrolet Franklinton so comfortable. We're glad to hear that you did not feel pressured throughout your visit. We hope you enjoy your new vehicle!

September 15, 2026

Dealership Rating
Employee Rating

This was the best experience we have ever had buying a vehicle. No stress!! Sara was so friendly and outgoing. We never felt rushed or pushed into a decision we weren't comfortable with More

by lesliemartin332845
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Boyd , Sara Laratro

Sep 16, 2026

Walt Massey Chevrolet Franklinton responded

Hi Leslie, we’re really happy Sara made you feel comfortable during your recent visit to Walt Massey Chevrolet Franklinton. Her friendly approach clearly gave you the space to take your time and make the decision that felt right for you. We’re grateful you chose us for such an important purchase and hope you’re loving your new vehicle!

September 13, 2026

Dealership Rating
Employee Rating

Stephen and Ty made our trade in seamless. Would recommend them to friends and family for their future vehicle purchases. More

by kirstyw1223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty McCain

Sep 13, 2026

Walt Massey Chevrolet Franklinton responded

Hi Kristy, we’re glad Stephen and Ty made your trade in such an easy experience. Having people you feel comfortable recommending to your friends and family says a lot, and we’re grateful you would send them our way. Thank you for choosing Walt Massey Chevrolet Franklinton.

September 04, 2026

Dealership Rating
Employee Rating

Outstanding service! ! I know I suppose to use 15 words or more but I am amazed at the experience. All I can say is I am still shocked at how wonderful my experience at Wa More

by ashleydones.ad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2026

Walt Massey Chevrolet Franklinton responded

Hi Ashely, thank you so much for the incredible feedback! It really means a lot to hear how happy you were with your experience at Walt Massey Chevrolet Franklinton. We’re truly grateful for your trust and for choosing us. We’ll do our best to keep you “locked in” for many years to come!

August 23, 2026

Dealership Rating
Employee Rating

The purchase of my vehicle went smoothly and was quick. Great experience!! Thank you Ms. Emily!! More

by hlowe4112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin

Aug 25, 2026

Walt Massey Chevrolet Franklinton responded

Hi! We’re glad to hear your vehicle purchase was such a smooth experience. Emily will be happy to know she made the process a positive one. Thank you for choosing Walt Massey Chevrolet Franklinton!

August 20, 2026

Dealership Rating
Employee Rating

This was the best experience that we ever had at any dealership when purchasing a car.! I spoke on the phone with David and he had a video and pictures sent to me by text of the car i was interested i More

by StephF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 20, 2026

Walt Massey Chevrolet Franklinton responded

What a wonderful compliment to our entire team! We’re so glad we could make so much of the process easy before you ever arrived at the dealership. Having the photos, video, trade information, and pricing ahead of time should make buying a vehicle feel more comfortable and stress-free. We also love hearing that the transition between our team members was seamless and that you continued to feel well taken care of once you arrived. Your recommendation to friends means a great deal to us, and we’re honored to hear this was the best dealership experience you’ve had. We hope you’re loving your new vehicle and would be happy to help you again anytime!

August 18, 2026

Dealership Rating
Employee Rating

I love Miss Emily and everyone else were very helpful. Nice to be close to home with a good dealership More

by reginaldbranch0225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, David Pennington

Aug 19, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for the five stars! We're so glad Emily and the entire team made you feel welcome and well taken care of. It's wonderful to know you have a dealership close to home that you can count on!

August 15, 2026

Dealership Rating
Employee Rating

Good selection of used trucks to choose from. The sales and service people were accommodating. More

by donnie.penton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for the five-star review! We're glad you found a great selection of used trucks and received accommodating service from both our sales and service teams. We truly appreciate your business!

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