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Trenton Cooley

Overview Reviews (103) Inventory (80)

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Trenton Cooley

Trenton Cooley | Page 2

Service Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

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4.9

103 Reviews

Overview Reviews (103) Inventory (80)

4.9

103 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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103 Reviews of Trenton Cooley

October 10, 2026

Dealership Rating

Employee Rating

Great! He was great with customer service. Very helpful! Helped me look for something for cleaning my leather He was great with customer service. Very helpful! Helped me look for something for cleaning my leather More

by MCGEHEEKARLA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trenton Cooley

Oct 10, 2026 -

Walt Massey Chevrolet Franklinton responded

Karla, thanks for the kind words! It’s great to hear our team member was helpful and took the time to help you find something to clean your leather. We appreciate you choosing Walt Massey Chevrolet Franklinton!

October 04, 2026

Dealership Rating

Employee Rating

Very friendly and professional service. Easy to get an appointment and if they find anything besides what you brought your vehicle in for they explain it very thorough. Easy to get an appointment and if they find anything besides what you brought your vehicle in for they explain it very thorough. More

by Dawnlambert66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Crystal boone

Oct 05, 2026 -

Walt Massey Chevrolet Franklinton responded

Dawn, it’s nice to hear the appointment was easy to set up and that the team took the time to explain anything they found during your visit. We appreciate you choosing Walt Massey Chevrolet Franklinton for your service.

September 30, 2026

Dealership Rating

Employee Rating

Called about my engine light, and they got me in the same day and serviced my truck too. Great service day and serviced my truck too. Great service More

by Brettslaughter24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 01, 2026 -

Walt Massey Chevrolet Franklinton responded

We appreciate you letting us know how your visit went. We're happy that we could get you in the same day and take care of your truck. Thanks for trusting Walt Massey Chevrolet Franklinton with your truck.

September 19, 2026

Dealership Rating

Employee Rating

It was great everything was done quickly and enjoyed the fact that my truck was also washed. fact that my truck was also washed. More

by ladnerbrad8

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trenton Cooley

Sep 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi Brad, we’re happy we could get everything taken care of quickly and send you home with a clean truck too! Thanks for choosing Walt Massey Chevrolet Franklinton.

September 19, 2026

Dealership Rating

Employee Rating

This dealership is ABSOLUTELY the Best In La. Each and Every sales rep, finance reps, lets just say...Every one were very friendly and honest. I would recomend every/any i knew, and I Already h Each and Every sales rep, finance reps, lets just say...Every one were very friendly and honest. I would recomend every/any i knew, and I Already have. Thank you Sheryl More

by sherylclements2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Emily Martin, Judy Anderson, Steve Boyd, David Pennington, Stephen Brown, Christopher Kelly, Brian Borne , Ty McCain, Malik Powell

Sep 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi Sheryl, It’s great to know you had such a good experience with everyone at Walt Massey Chevrolet Franklinton. Hearing that you’ve already recommended us to others is the best compliment we could get. We’re glad you chose us and appreciate your business!

September 17, 2026

Dealership Rating

Employee Rating

Trent did an excellent job. He check on a few questions I had & return a response call within 10 minutes. He check on a few questions I had & return a response call within 10 minutes. More

by skillingsworth71

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trenton Cooley

Sep 17, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi, we’re glad Trent was able to get answers to your questions and follow up with you so quickly at Walt Massey Chevrolet Franklinton. We’ll be happy to pass along your kind words to Trent.

September 14, 2026

Dealership Rating

Employee Rating

Took my truck on time, very professional, answered all my questions ,ordered the parts I needed questions ,ordered the parts I needed More

by JAKELANDRUM053

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 15, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi Jake, we appreciate you taking the time to share this. We’re glad the team at Walt Massey Chevrolet Franklinton got your truck in on time, answered your questions, and helped get the parts you needed ordered. Thank you for trusting us with your truck.

September 13, 2026

Dealership Rating

Employee Rating

Always great service. They were even able to fit me into an earlier than scheduled appointment. They were even able to fit me into an earlier than scheduled appointment. More

by STANFORDAMY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trenton Cooley

Sep 13, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi, We are happy that the service department could accommodate the earlier time. We’re glad you continue to have a positive experience with Walt Massey Chevrolet Franklinton and appreciate you trusting us with your vehicle.

September 11, 2026

Dealership Rating

Employee Rating

Best service in Washington Parish. Best service in Washington parish. The entire service department is a pleasure to work with. Best service in Washington parish. The entire service department is a pleasure to work with. More

by KBOALMANN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trenton Cooley

Sep 11, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi, We really appreciate you recognizing the team at Walt Massey Chevrolet Franklinton for the service they provide. Knowing you consider us the best in Washington Parish is a wonderful compliment, and we are glad you enjoy working with our team.

September 11, 2026

Dealership Rating

Employee Rating

Great work will return for my next oil change and any problems that might occur in the future problems that might occur in the future More

by otisha.hart

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Trenton Cooley

Sep 11, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi, we really appreciate hearing that you were pleased with the work at Walt Massey Chevrolet Franklinton. It is great to know you plan to come back for your next oil change and feel comfortable bringing your vehicle to us if something comes up. We look forward to taking care of you again.

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