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Taylor Adams
237 Reviews
237 Reviews
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237 Reviews of Taylor Adams
August 01, 2025
Excellent service all around. Good communication and work was done efficiently. We have bought 8 cars from James Woods in the last 18 years. And will continue to do so in the futu Good communication and work was done efficiently. We have bought 8 cars from James Woods in the last 18 years. And will continue to do so in the future. More
by maleuschen72
Verified CustomerOther Employees Tagged: Rachel Alvey , Rudy Rangel
July 28, 2025
Normally I have no issues with James Wood; however, this time I was very disappointed in how my vehicle was return to me. I simply took my vehicle in to have an alignment completed. After getting the vehicl time I was very disappointed in how my vehicle was return to me. I simply took my vehicle in to have an alignment completed. After getting the vehicle home I noticed that fingerprints and footprints of black grease or black dirt was all over the interior of my vehicle. What hack me off the most is that I had just spent $350 to have the vehicle detailed the week before. I am also not sure that the alignment was completed right, as it seems as if it is still all over the road. I still may need them to look at it again. I had just had the same vehicle in three days before to have a recall completed and did not have this issue and the recall was working on the interior of the vehicle. If I have to take it back to ensure that alignment was completed correctly, I will be sure to inform all the team member that I will NOT allow this to happen again. More
by britt_nee
Other Employees Tagged: Samantha Oliphant
July 23, 2025
Every time I take my car in for service, it is a stress free experience. The Service Advisors are friendly and knowledgeable. The shuttle service is very convenient. free experience. The Service Advisors are friendly and knowledgeable. The shuttle service is very convenient. More
by THEPANEKS
Other Employees Tagged: Rachel Alvey
July 14, 2025
Taylor scheduled a same day appointment with me because I did not have the wheel lock and had a tire leak. They fixed the tire leak and gave me a wheel lock within the hour. Thank you Taylor! I always did not have the wheel lock and had a tire leak. They fixed the tire leak and gave me a wheel lock within the hour. Thank you Taylor! I always appreciate the Red carpet service we receive here! More
by JONATHANHURLEY4
Other Employees Tagged: Taylor Adams
July 14, 2025
We couldn't have asked for a better outcome thank you again-they went above and beyond again-they went above and beyond More
by jacale2
Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Gavynn Norris, Mike Belew, Robert Cook, Jonatan Camunez, Rachel Alvey , Jared Laska
July 13, 2025
I waited while my windshield was replaced. They washed my car inside and out first. London, who helps the service dept., came in to check on me and offered to drive me to an appointment then c They washed my car inside and out first. London, who helps the service dept., came in to check on me and offered to drive me to an appointment then came back to pick me up! When I got back my car was ready. Taylor made the process smooth. More
by kathrynleighknight
July 11, 2025
We have bought 4 vehicles from this dealership they have treated us excellently. Always helpful. treated us excellently. Always helpful. More
by revmonyahoward
Other Employees Tagged: Jonatan Camunez, Rachel Alvey
July 11, 2025
The mechanic failed to reset the DIC after changing the oil and other fluids. I will be calling tomorrow to find out how to reset those data so I know my oil life. I was blessed to be given a Woods/Cadill oil and other fluids. I will be calling tomorrow to find out how to reset those data so I know my oil life. I was blessed to be given a Woods/Cadillac mug for my car by one of the Cadillac sales ladies. I'm sorry I did not get her name. I used it that night! Having the snacks in the waiting area is a generous complement for those awaiting vehicles being serviced. My blood sugar dropped to a dangerous level while I waited. I age two packs of crackers to get it back to normal. It is always an overall good experience coming to Woods Cadillac. I just wished the gauges had been reset on my car. More
by cheryldar
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