Shaun Scriven
Shaun Scriven at Volkswagen of Downtown Chicago

Shaun Scriven | Page 5

KBB Sr Acquisition Specialist

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
4.1
54 Reviews

Dealership Experience

5 yrs

Industry Experience

6 yrs, 8 mos

Languages Spoken

English English

4.1

54 Reviews

Write a Review

54 Reviews of Shaun Scriven

October 26, 2022

Dealership Rating
Employee Rating

Worked specifically with Shaun and had an amazing experience. She has been responsive and extremely nice and knowledgeable. More

by Brian11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2022

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, Brian, and for taking the time to leave us this wonderful feedback!

September 27, 2022

Dealership Rating
Employee Rating

I am delighted about the level of service, including showing a great deal of professionalism. I feel confident working with Mike and will bring my vehicle to your dealer for assistance. You GUYS are fan More

by ERIK
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

Sep 28, 2022

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 03, 2022

Dealership Rating
Employee Rating

Shaun was wonderful! She was incredibly helpful and worked with all my budget needs... and I didn't make it easy! More

by KWIDD18
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Newton

Sep 06, 2022

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Shaun and our team here at Volkswagen of Downtown Chicago are glad to have you as a customer.

July 30, 2022

Dealership Rating
Employee Rating

Shaun was great, helpful, friendly. She was super helpful during the test drive, answered all our questions. More

by dylan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Lariosa

Aug 01, 2022

Volkswagen of Downtown Chicago responded

Dylan, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Shaun delivered such a great experience!

July 23, 2022

Dealership Rating
Employee Rating

It was a great visit. I would visit this sto again Shaun was a pleasure to meet More

by Dw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Newton

Jul 24, 2022

Volkswagen of Downtown Chicago responded

Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 19, 2022

Dealership Rating
Employee Rating

Very pleasant to work with Shaun. She was very nice and would deal with her again More

by wcostas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Newton

Jul 19, 2022

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 25, 2022

Dealership Rating
Employee Rating

The people at this store are very nice and easy to work with. Will recommend More

by Sharnece50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou , Matt Kutyna

Jun 25, 2022

Sharnece50 responded

Shaun was amazing when I purchased my 2022 Tiguan. She made my car buying experience smooth and non stressful. If you are looking to buy a car she’s the one.

May 27, 2022

Dealership Rating
Employee Rating

This dealership has to have the worst sales department in the Chicagoland area. A few years back I came here to upgrade my vehicle and was given a ridiculously high quote on a vehicle and was told they don’t More

by chicody
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Angie Berg, Chris Smith, Mohammed Habibi , Dorry Adkins, Kenny Akpan, Fernando Castaneda, Joanna Davila, Eli Irizary, Trey Woods

Jun 03, 2022

Volkswagen of Downtown Chicago responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 27, 2022

Dealership Rating
Employee Rating

Amazing best service and love my new whip have gotten a few cars from them and the price is right and service is sharp More

by andrewpanico343
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg, Herberto Delgado , Kenny Akpan, Braden Carson, Nick Hernandez, Mark Newton, Ian Roth

Feb 28, 2022

Volkswagen of Downtown Chicago responded

Thank you, Andrew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

February 15, 2022

Dealership Rating
Employee Rating

I appreciate the swiftness of the experience. My sales person was competent, capable, abs friendly. More

by LFAYE314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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