Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Shaun Scriven

Overview Reviews (54) Inventory (353)

Contact Me

View All Employees

< View All Employees

Shaun Scriven

Shaun Scriven | Page 6

KBB Sr Acquisition Specialist

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me

4.1

54 Reviews

Overview Reviews (54) Inventory (353)

Dealership Experience

5 yrs

Industry Experience

6 yrs, 8 mos

Languages Spoken

English

4.1

54 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Shaun Scriven

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

54 Reviews of Shaun Scriven

December 28, 2021

Dealership Rating

Employee Rating

Very Great Customer Service , Great Attitudes, Professional And Clean . Everybody Did They Best To Help Me Get The Best Out Of My Service Professional And Clean . Everybody Did They Best To Help Me Get The Best Out Of My Service More

by markeyla.logan

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Dec 29, 2021 -

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

November 03, 2021

Dealership Rating

Employee Rating

Love the Photo. Mike has always been available to talk about the new VW in stock. about the new VW in stock. More

by Bruno54

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Angie Berg, Michael Zafiriou, Chris Smith , Braden Carson, Joanna Davila, Nick Freeman, Matt Sanchez, John Sheehy, Preston Sokol

Report | Print

Nov 04, 2021 -

Volkswagen of Downtown Chicago responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

November 02, 2021

Dealership Rating

Employee Rating

Unclear on vehicle detail, some of the sales representatives doesn’t know what they’re doing and the details of the car that they’re trying to sell. Long wait and unprofessional experience. Only representatives doesn’t know what they’re doing and the details of the car that they’re trying to sell. Long wait and unprofessional experience. Only good experience I got is from john(service manager?) and mark(sales manager?). Very thank you for these two, other then that I’m totally disappointed in this dealership. More

by k.zhang10

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Mark Newton, John

Report | Print

Nov 19, 2021 -

Volkswagen of Downtown Chicago responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to Matt Kutyna or Michael Zafiriou at 312-628-4839. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Nov 05, 2021 -

Volkswagen of Downtown Chicago responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 29, 2021

Dealership Rating

Employee Rating

Saleswoman was nice, professional, efficient and was easy to make a deal with. I enjoyed my experience to make a deal with. I enjoyed my experience More

by Kerryae33

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Oct 29, 2021 -

Volkswagen of Downtown Chicago responded

Kerry, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Dealership Inventory (353 Vehicles)

2026 Volkswagen Atlas Cross Sport | new

$43,200

2026 Volkswagen Atlas Cross Sport

new

pure gray exterior

Automatic

All-wheel Drive

$43,200

View Vehicle Details

View Details

2026 Volkswagen Jetta | new

$24,937

2026 Volkswagen Jetta

new

Deep Black Pearl exterior

Automatic

Front-wheel Drive

$24,937

View Vehicle Details

View Details

2026 Volkswagen Jetta | new

$23,160

2026 Volkswagen Jetta

new

Pure White exterior

Automatic

Front-wheel Drive

$23,160

View Vehicle Details

View Details

2025 Volkswagen Taos | new

$29,840

2025 Volkswagen Taos

new

Bright Moss Green Metallic exterior

Automatic

All-wheel Drive

$29,840

View Vehicle Details

View Details

2026 Volkswagen Atlas Cross Sport | new

$43,026

2026 Volkswagen Atlas Cross Sport

new

opal white pearl exterior

Automatic

All-wheel Drive

$43,026

View Vehicle Details

View Details

2019 Subaru Crosstrek | used

$18,000

2019 Subaru Crosstrek

used

Ice Silver Metallic exterior

Automatic

All-wheel Drive

$18,000

View Vehicle Details

View Details

View All Inventory