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Shaun Scriven

Overview Reviews (54) Inventory (352)

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Shaun Scriven

Shaun Scriven | Page 4

KBB Sr Acquisition Specialist

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.1

54 Reviews

Overview Reviews (54) Inventory (352)

Dealership Experience

5 yrs

Industry Experience

6 yrs, 8 mos

Languages Spoken

English

4.1

54 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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54 Reviews of Shaun Scriven

January 16, 2023

Dealership Rating

Employee Rating

I had pretty good experience with Downtown Chicago Volkswagen dealership, thank you Daniel (Danny)for outstanding, quality customer service. Volkswagen dealership, thank you Daniel (Danny)for outstanding, quality customer service. More

by pamelafurlow123

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Aguilera , Terrell Barry, Gabriel Ceniceros, Mark Newton

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Jan 17, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well, Pamela. We truly appreciate your feedback!

January 06, 2023

Dealership Rating

Employee Rating

Val in service is great. He has helped me navigate through some tech issues I was having with my Car-Net app connecting to the car. He made sure to do whatever he had to and He has helped me navigate through some tech issues I was having with my Car-Net app connecting to the car. He made sure to do whatever he had to and contact whoever he had to in order to figure out the problem. I was upset and now I am happy! Thanks!!! More

by Tmarerro

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Julian Perez , Vale Barrera, Miguel Meza

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Jan 08, 2023 -

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

December 20, 2022

Dealership Rating

Employee Rating

Dealership was great! They were super helpful and made the purchase as easy as possible. They were super helpful and made the purchase as easy as possible. More

by Ben.Lissner

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Newton

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Dec 21, 2022 -

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you, Ben, for choosing Volkswagen of Downtown Chicago!

December 02, 2022

Dealership Rating

Employee Rating

Great staff great experience. Mike, Matt, Angie and everyone there is awesome. Would recommend to anyone Mike, Matt, Angie and everyone there is awesome. Would recommend to anyone More

by Mmeza

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Angie Berg, Michael Zafiriou, Mike Szafraniec, Julian Perez , Adam Khamsot, Matt Kutyna, Neil Lariosa, Miguel Meza, Mark Newton

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Dec 04, 2022 -

Volkswagen of Downtown Chicago responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago. We look forward to having you as one of our valued customers for many more years to come!

November 30, 2022

Dealership Rating

Employee Rating

I would recommend this dealership to my family and friends. Shaun and Neil were great!!! friends. Shaun and Neil were great!!! More

by Yayala1964

Recommend Dealer

Yes

Other Employees Tagged: Neil Lariosa

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Nov 30, 2022 -

Volkswagen of Downtown Chicago responded

It's great to hear that Neil and Shaun were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

November 21, 2022

Dealership Rating

Employee Rating

I had a great experience with Shaun and Neil. I would recommend this dealership to my family and friends. I would recommend this dealership to my family and friends. More

by klee746

Recommend Dealer

Yes

Other Employees Tagged: Neil Lariosa

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Nov 21, 2022 -

Volkswagen of Downtown Chicago responded

Congratulations on your new vehicle! We are so glad that Shaun and Neil had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 07, 2022

Dealership Rating

Employee Rating

I really lucked out getting her help on Saturday! She made me feel comfortable and not pressured into trying to get what I wanted. Nothing but transparency and a first class attitude from her. I woul She made me feel comfortable and not pressured into trying to get what I wanted. Nothing but transparency and a first class attitude from her. I would go see her any time I ever have any issues! Thank you so much for everything! More

by Rosskap

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Neil Lariosa

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Nov 07, 2022 -

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

October 30, 2022

Dealership Rating

Employee Rating

Very friendly, quick and professional. Shaun was very straightforward in asking me what I was looking for. Shaun was very straightforward in asking me what I was looking for. More

by Juanmatos247

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Oct 31, 2022 -

Volkswagen of Downtown Chicago responded

Juan, Thank you so much for your kind words, and for taking the time to leave us this excellent feedback!

October 29, 2022

Dealership Rating

Employee Rating

Shaun and Mark were amazing. Both were very understanding of my needs and respectful of my budget.. I definitely recommend Both were very understanding of my needs and respectful of my budget.. I definitely recommend More

by Leahob53

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Newton, Shaun

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Oct 31, 2022 -

Volkswagen of Downtown Chicago responded

We are very happy to hear Shawn and Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 29, 2022

Dealership Rating

Employee Rating

Shaun and Mark did an excellent job with helping me get into my new wheels. I would definitely recommend them! into my new wheels. I would definitely recommend them! More

by hunterk.1830

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Oct 31, 2022 -

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review! We are thrilled that Shaun and Mark had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Volkswagen of Downtown Chicago!

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