Samantha Peinado
Samantha Peinado at Sierra Chevrolet of Monrovia
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Samantha Peinado

Warranty Administrator

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.7
63 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Specialties & Trainings

WARRANTY ADMINISTRATION

CONTRACTS TRAINING

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4.7

63 Reviews

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63 Reviews of Samantha Peinado

January 24, 2025

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Employee Rating

Very simple. Just took an hour or so, got a text when the car was ready More

by stutenroth
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Recommend Dealer
Yes
Jan 25, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your positive review! We're glad to hear that your experience at Sierra Chevrolet was simple and efficient. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

January 14, 2025

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Always great service, resolved an issue with my truck keep me updated during the repair More

by russjacques12
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Recommend Dealer
Yes
Jan 15, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We are thrilled to hear that you received great service at Sierra Chevrolet and that we were able to resolve the issue with your truck. Keeping our customers updated during repairs is very important to us. We look forward to seeing you again in the future! Sincerely, The Sierra Chevrolet Team

December 21, 2024

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Sierra has a great staff of knowledgeable service writers. They always give me good advice. The service department also did an excellent job and had my car back before lunchtime. More

by TGAVERN
Recommend Dealer
Yes
Dec 23, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback about our knowledgeable service writers and the efficient work of our service department. It's great to hear that they provided you with good advice and had your car ready so quickly. We look forward to seeing you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

December 18, 2024

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The team at Sierra Chevrolet always takes amazing care of me and both of my cars. They’re a great team in their new service drive looks absolutely amazing! I love the remodel. More

by ChevGuy
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Recommend Dealer
Yes
Dec 18, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that our team at Sierra Chevrolet has consistently taken great care of both you and your cars. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

December 07, 2024

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My service for my car took only approx. 2hrs. The service staff are always pleasant and helpful. More

by tcgod4
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Recommend Dealer
Yes
Dec 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that your service experience at Sierra Chevrolet was efficient and that our staff provided you with pleasant and helpful service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

December 01, 2024

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Great professional service, excellence communication, very helpful overall, it could not have been an easier process More

by STEELSS
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Recommend Dealer
Yes
Dec 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback about the professional service and excellent communication you experienced at Sierra Chevrolet. We're delighted to hear that the process was easy for you. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

November 27, 2024

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Look - the service folks were all great. Front Desk, Jeremy, 100%. Quick service, super polite / friendly, super attentive, super helpful scheduling the Lyft shuttle, etc. I know bonuses More

by c-w
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Recommend Dealer
Yes
Dec 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your detailed feedback. We're glad to hear that you found our service team, especially Jeremy, to be attentive and helpful during your visit to Sierra Chevrolet. We truly value your praise for our staff. We appreciate your concerns regarding pricing and service quality. Our aim is to provide premium service standards, and we understand that pricing can be a significant factor for our clients. Your comparison to other dealerships is noted, and we continually assess our pricing structures to remain competitive while ensuring we offer high-quality care. I'm sorry to hear about the discrepancies in service you experienced. Our commitment includes ensuring that all vehicles receive proper care, including tire inflation to factory specifications, and we take your comments seriously. Rest assured, we will review this feedback with our team to improve our processes. Thank you again for choosing us and for your 5-star rating despite the concerns. We hope to have the opportunity to serve you better in the future. Feel free to reach out to us directly if you have more feedback or if there’s anything further we can assist you with. Sincerely, The Sierra Chevrolet Team

November 24, 2024

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Great customer service. Alfonso Hernandez great sales professional.Very friendly a lot of knowledge. Went through the car and how everything works and let me I can call hem a More

by Larry.cantrell15
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Recommend Dealer
Yes
Nov 25, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback about Alfonso and the excellent customer service you received at Sierra Chevrolet. It's great to hear that he was able to assist you so thoroughly. We look forward to seeing you again, and don’t hesitate to reach out if you have any questions or need assistance in the future! Sincerely, The Sierra Chevrolet Team

November 04, 2024

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Marvin was super helpful, answered any question I had. Highly recommended him and his service More

by Franky
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Recommend Dealer
Yes
Nov 06, 2024

Sierra Chevrolet of Monrovia responded

Thank you, Franky, for your wonderful review! We’re so glad to hear that you found our service helpful and that Marvin was able to assist with your questions. Your recommendation means a lot to us at Sierra Chevrolet. We look forward to seeing you next time! Sincerely, The Sierra Chevrolet Team

October 30, 2024

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The dealership helped me to get the repair done on time. The repair was done right. More

by DANLONG444
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Service Time
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Recommend Dealer
Yes
Oct 31, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We’re glad to hear that your repair was completed on time and to your satisfaction. At Sierra Chevrolet, we aim to provide quality service, and it’s wonderful to know we met your expectations. If you need anything else or have questions in the future, feel free to reach out. We look forward to assisting you again! Sincerely, The Sierra Chevrolet Team

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