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Samantha Oliphant
Samantha Oliphant at Tom Clark Auto Park

Samantha Oliphant | Page 44

Chevy Sales

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

Contact Me
4.8
483 Reviews

Dealership Experience

5 yrs, 9 mos

4.8

483 Reviews

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483 Reviews of Samantha Oliphant

December 12, 2023

Dealership Rating
Employee Rating

Very helpful, very prompt very pleased with the service. Courteous enjoyed the car wash too More

by SOJO4743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2023

Tom Clark Auto Park responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at James Wood AutoPark! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The James Wood AutoPark Team

December 12, 2023

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Employee Rating

Tim needs to find a new Taxidermy shop. . Mike should turn his desk towards the service drive so he can see what is going on. More

by ARLENE.NASH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White, Brandon Stolp, Jarrett Abel, Edwin Chan, Tim Wilkins, Gavynn Norris, Mike Belew , Jared Laska

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Dec 13, 2023

Tom Clark Auto Park responded

Thank you for taking the time to provide this feedback, Arlene. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The James Wood AutoPark Team

December 11, 2023

Dealership Rating
Employee Rating

Easy to schedule a service appointment with expert and friendly staff to take care of all our vehicle needs! More

by DIDIQUILTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2023

Tom Clark Auto Park responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

December 11, 2023

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Employee Rating

The repair work on my vehicle was done in a timely manner. Although there was a problem with the repair, it was addressed promptly, and they brought my vehicle to me. More

by grayco345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2023

Tom Clark Auto Park responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 09, 2023

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Employee Rating

It was great kindly service and faster than I thought! Hope there is a loaner car available for the customers like luxury car dealers~ More

by aprilovercomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2023

Tom Clark Auto Park responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The James Wood Buick GMC Denton Team

December 07, 2023

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Employee Rating

Worst experience in all 11 new purchases through the years. Not like the “old” James Wood”. Maybe he made the difference. More

by wpm_0896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phillip Surles, Edwin Chan

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December 05, 2023

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Employee Rating

Samantha met me on the floor with a smile. She got me sorted quickly and made me, the customer - feel comfortable and happy. Great customer service. Thank You! More

by linhamptonart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2023

Tom Clark Auto Park responded

Thank you for writing this amazing review! At James Wood Chevrolet Denton, we always appreciate customer feedback, and we are pleased to hear that Samantha provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

December 02, 2023

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Employee Rating

It wad great I will be back sooner than I was thos time the oil change was quicker than I thought it would be the waiting area is a good with the news on the TV Again I was treated wvty well thank you More

by LCKDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Tom Clark Auto Park responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

Dealership Rating
Employee Rating

You tried to charge me for warranty work. Verified that this was covered work via GM, as well as other dealerships. I bought this truck from you in 2020 and it'll be the last. Lost revenue ov More

by jameswoodisgarbage
Recommend Dealer
No
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Dec 05, 2023

Tom Clark Auto Park responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. We’d very much like to learn more about your experience and work toward a solution with you. Please reach out to us directly at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

November 30, 2023

Dealership Rating
Employee Rating

just great ,they keep me informed always up front and thats the name of that tune great service More

by gkatonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

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Dec 01, 2023

Tom Clark Auto Park responded

Thank you for sharing this great feedback with us. We feel our service department is what makes James Wood Buick GMC Denton special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The James Wood Buick GMC Denton Team

Dec 01, 2023

gkatonica responded

its hard to stay at the top of your game but i can honesty say you guys having been doing that for 20 plus years ive been going there for service

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