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Samantha Oliphant
Samantha Oliphant at Tom Clark Auto Park

Samantha Oliphant | Page 43

Chevy Sales

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
483 Reviews

Dealership Experience

5 yrs, 9 mos

4.8

483 Reviews

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483 Reviews of Samantha Oliphant

December 28, 2023

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Employee Rating

Very good service experience! It was very easy to set the appointment, and Samantha was great to work with. More

by MWALKER14
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2023

Tom Clark Auto Park responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Samantha. Please let us know if we can ever help you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

December 28, 2023

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Employee Rating

EXCELLENT! ! Brandon & Edwin were very professional ! They met all the service needs for my truck & in did it all in a timely manner! Thank You Brandon & Edwin ! More

by narcisogarcia57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Brandon Stolp

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Dec 29, 2023

Tom Clark Auto Park responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Brandon and Edwin were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

December 27, 2023

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Employee Rating

There the best Samantha an service is number 1 she return calls promptly very pleasant an professional all ways gets me in and out 👍🏿 More

by RUSSEY1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2023

Tom Clark Auto Park responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Buick GMC Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The James Wood Buick GMC Denton Team

December 22, 2023

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Employee Rating

Was excited to get my heated steering wheel put in my car, just in time for colder weather! Done in less than a day. More

by ldotson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2023

Tom Clark Auto Park responded

Thank you so much for your review! Happy customers are our goal and our mission at James Wood Buick GMC Denton, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The James Wood Buick GMC Denton Team

December 22, 2023

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Employee Rating

The experience was good, but unfortunately the issue with the car does not seem to be completely fixed at this time. We are still weighing out options - considering this is the 2nd time we have brought it in More

by GREGB5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2023

Tom Clark Auto Park responded

We appreciate the opportunity to hear more about your recent visit to our dealership, Greg. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact us at your earliest convenience as we would like to further discuss your visit. We look forward to the opportunity to speak with you. Sincerely, James Wood AutoPark Management | 940-591-9663

December 21, 2023

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Employee Rating

They know their job and do it. I appreciate JW getting me home and picking me up while I'm waiting. More

by CURTIS.TONY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2023

Tom Clark Auto Park responded

Hi Tony, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood AutoPark. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood AutoPark Team

December 20, 2023

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Employee Rating

Is all great I ask on the last minute if they can run my truck to the car wash and they said yes ofcourse they can! Thank you to all you ❤️ More

by onesimo123ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2023

Tom Clark Auto Park responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The James Wood Buick GMC Denton Team

December 16, 2023

Dealership Rating
Employee Rating

The service was good. they found the issue . explained that the parts my take awhile but it's not a problem with driving.But the techs or drive person did not do a good job More

by cdbethke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 20, 2023

Tom Clark Auto Park responded

We greatly appreciate you providing such honest feedback about your time in our service center. Your comments will be reviewed with our team, and we encourage you to give us a call to discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

December 15, 2023

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Employee Rating

Samantha is an excellent advisor. She is always helpful in the maintenance concerns I have regarding my truck. I am very pleased with Samantha's professionalism and genuine interest More

by maryfair13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 15, 2023

Tom Clark Auto Park responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The James Wood Buick GMC Denton Team

December 13, 2023

Dealership Rating
Employee Rating

This is the 3 rd time I’ve done this review. I rated it as good More

by HOWELLM96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Chan, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

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Dec 14, 2023

Tom Clark Auto Park responded

Thank you so much for the 5-star feedback! It was a pleasure working with you and we hope to see you again soon. Sincerely, The James Wood Buick GMC Denton Team

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