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Samantha Oliphant
Samantha Oliphant at James Wood AutoPark
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Samantha Oliphant

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.9
344 Reviews
4.9

344 Reviews

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344 Reviews of Samantha Oliphant

February 07, 2025

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Employee Rating

Everything always goes smoothly and I am always informed about their progress and what is wrong with the car More

by tommysutton373
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Recommend Dealer
Yes
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February 06, 2025

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Our vehicle service was taken care of in a very timely manner after all of the parts finally arrived, and all staff were friendly and courteous. We had a delay because some parts were being sent by Car Sh More

by babadave44
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Recommend Dealer
Yes
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Feb 08, 2025

James Wood AutoPark responded

Thank you for your review. We're glad to hear that your vehicle service was handled promptly once the parts arrived and that you found our staff at James Wood Chevrolet Denton to be friendly and courteous. We appreciate your understanding regarding the delay caused by the Car Shield Warranty Department. We hope to see you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2025

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Easy to get service appointments, they are always ready for your car and the service lounge is spacious and comfortable. My service advisor, Samantha Oliphant is pleasant and knowledgeable. More

by sridgway1
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Recommend Dealer
Yes
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Feb 08, 2025

James Wood AutoPark responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found it easy to schedule service appointments at James Wood Chevrolet Denton. It’s great to know that you enjoyed the spacious and comfortable service lounge as well. We're glad Samantha provided you with pleasant and knowledgeable service. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

February 02, 2025

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I continue to come to James Wood for my vehicle maintenance needs. The service department has always been accommodating. More

by DAVIDR.CASTILLO
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Jared Laska, Gavynn Norris, Taylor Adams

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Feb 04, 2025

James Wood AutoPark responded

Thank you for your kind words, David! We're happy to hear that you've consistently had a positive experience with our service department at James Wood Chevrolet Denton. We truly appreciate your loyalty and look forward to continuing to assist you with your vehicle maintenance needs. Don't hesitate to reach out if you need anything! Sincerely, James Wood AutoPark Management | 940-591-9663

February 01, 2025

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My car was diagnosed with damage carburator due to accumulated water in spare wheel well. They ordered part and connector rust removal. To make story short, my car was at your dealership 4 days. With More

by Janet
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Recommend Dealer
No
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Feb 04, 2025

James Wood AutoPark responded

Thank you for your feedback. We understand your concerns regarding the water accumulation in the spare wheel well and the scraping sound from your vehicle. It's crucial to us that our customers leave James Wood Chevrolet Denton with their vehicles in top condition. While we take every measure to address issues promptly, it seems we fell short in these instances. We appreciate you bringing this to our attention and encourage you to reach out directly so we can ensure your vehicle is properly addressed. Your satisfaction is important to us, and we want to resolve these issues to your full satisfaction. Thank you for your understanding. Sincerely, James Wood AutoPark Management | 940-591-9663

January 29, 2025

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Gavynn provides excellent support. He takes special care of his customers. When asked questions, he has the answer or gets it. Sam is also a personable service member. More

by SBURGE
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Recommend Dealer
Yes

Other Employees Tagged: Gavynn Norris

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Jan 31, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about Gavynn and Sam at James Wood Chevrolet Denton. It’s great to hear that they provided you with excellent support and care during your visit. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 27, 2025

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Samantha was great in communicating with me and letting me know what to expect, very appreciated! More

by john_alton307
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Recommend Dealer
Yes
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Jan 27, 2025

James Wood AutoPark responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton. We appreciate your kind words about our communication, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 24, 2025

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Very good service, Samantha is excellent at her job, says what she will do and does that. More

by wniverson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Chan

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Jan 27, 2025

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton. It's wonderful to know that Samantha provided you with excellent service. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 24, 2025

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Employee Rating

Samantha is professional and knowledgable. She does an excellent job and the service is to rate. More

by mspencer8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you found our service at James Wood Chevrolet Denton to be excellent and that you appreciated our team's professionalism and knowledge. We truly value your feedback and look forward to assisting you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 23, 2025

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Everyone was friendly and courteous. Service was completed in a timely fashion. We have no complaints. More

by kc1512
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

James Wood AutoPark responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience at James Wood Chevrolet Denton. Our team strives to provide friendly and timely service, and we appreciate your kind words. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

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