Roger Prentiss
Roger Prentiss at Otto Cadillac

Roger Prentiss

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.8
220 Reviews
4.8

220 Reviews

Write a Review

220 Reviews of Roger Prentiss

June 26, 2025

Dealership Rating
Employee Rating

Roger is always very helpful and courteous when we bring in our vehicles. Thank you for all you do! More

by tcullum124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

June 25, 2025

Dealership Rating
Employee Rating

I would like to thank Amber and Otto Cadilac for their help and time. Amber was accommodating and very helpful with the process. More

by JREEDNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 23, 2025

Dealership Rating
Employee Rating

Everyone was wonderful to work with- highly professional and super friendly. A pleasure to do business day. More

by DEALERRATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

June 20, 2025

Dealership Rating
Employee Rating

After the situation that I had with my 2025 XT6, It was good to appreciate Roger’s effort in resolving my issue. The whole staff was great to deal with (Amber and kelly Jo as well) More

by dlabunsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2025

Dealership Rating
Employee Rating

I was very pleased with the interaction I had with the service staff during my recent appointment. More

by edjgorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 08, 2025

Dealership Rating
Employee Rating

Service department is very helpful, accommodating & efficient. Very smooth & seamless experience. Friendly and knowledgeable staff. More

by kellyanne0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 06, 2025

Dealership Rating
Employee Rating

They seem to be very nice group. Staff was very nice. Car was ready in a small amount of time. More

by lturner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 29, 2025

Dealership Rating
Employee Rating

Very good experience. Recommend buying from here. Staff is polite and helpful. Service and sales are both a delight to work with. More

by sean.macwhinnie1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 26, 2025

Dealership Rating
Employee Rating

Great service department. They all always go above and beyond. Awesome team. . Livery knowable on the vehicles they service More

by ToddHanlon145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young, Kelly Jo Wisler , Brett

May 24, 2025

Dealership Rating
Employee Rating

Great, fair, honest and willing to explian options and urgency of repairs as well as cause. Bill McLean is always great to deal with. More

by Todd Shirback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (190 Vehicles)

new 2025 Cadillac CT4 car, priced at $49,160
2025 Cadillac CT4
new
Silver exterior
8-Speed Automatic
RWD
used 2019 Tesla Model 3 car, priced at $17,400
2019 Tesla Model 3
used
Silver exterior
1-Speed Automatic
RWD
used 2020 Buick Enclave car, priced at $18,900
2020 Buick Enclave
used
White exterior
9-Speed Automatic
AWD
used 2021 Dodge Durango car, priced at $24,500
2021 Dodge Durango
used
White exterior
8-Speed Automatic
AWD
used 2021 Porsche Macan car, priced at $31,900
2021 Porsche Macan
used
White exterior
7-Speed Porsche Doppelkupplung (PDK)
AWD
used 2021 Chevrolet Suburban car, priced at $41,200
2021 Chevrolet Suburban
used
Black exterior
10-Speed Automatic with Overdrive
4WD