Roger Prentiss
Roger Prentiss at Otto Cadillac
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Roger Prentiss

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
172 Reviews
4.9

172 Reviews

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172 Reviews of Roger Prentiss

November 22, 2024

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Employee Rating

Lovely visit Wednesday. Fast service and very nice waiting area. So happy I brought from otto More

by GRACIE
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Recommend Dealer
Yes

November 21, 2024

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Friendly and knowledgeable service department thats always there to help with any issues. What a great place! More

by No219
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

November 21, 2024

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They did a great job of getting me in and out quickly and even provided a free loaner car. Great customer service experience. More

by acwindover
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Recommend Dealer
Yes

November 20, 2024

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The service staff are awesome polite know you by name and always keep you posted More

by joanncoons
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Recommend Dealer
Yes

November 18, 2024

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The service & sales departments are always helpful and polite. Amazing service. Michael, sales is great More

by Janetpitt56
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Bill McLean

November 13, 2024

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The dealership is great, especially the woman in a lobby who greets you. She is a great person More

by alnitecop125
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Recommend Dealer
Yes

October 30, 2024

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Amazing staff, friendly and knowlegable. Bill McLean always makes us feel like our vehicle is his top priority. More

by juney2kmom
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Recommend Dealer
Yes

October 22, 2024

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I have been coming to Otto for years. I am always treated with great respect and courtesy. The very best dealership I have ever dealt with.. More

by mjegolfman2
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

October 22, 2024

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Clean dealership excellent communication skills by the service managers that I observed talking to other customers while I was there and myself. I drove 135 miles each way to this dealership because I was More

by Pmmp
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

October 21, 2024

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Employee Rating

Fast, courteous service. Will definitely be back for all my service needs and my next Cadillac. More

by Richard Elwyn
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto , Bill McLean, Amber Young, Deanna Budhoo , Yoemans in sales. Very knowledgeable in helping me look at the newer styles

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