Roger Prentiss
Roger Prentiss at Otto Cadillac
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Roger Prentiss

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
190 Reviews
4.9

190 Reviews

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190 Reviews of Roger Prentiss

January 04, 2025

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Employee Rating

Outstanding service on my vehicle and service personnel (Amber) is fantastic. I was kept informed of what was happening with my car, and the cost of the service was explained. More

by TOBY.RABENBURG
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

January 01, 2025

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Positive attitude from everyone. Enjoyable experience. Expert mechanics, time allotted sufficient. First time.with Otto. More

by CAPSTRAW1950
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Recommend Dealer
Yes

December 31, 2024

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Great friendly service. They went out of their way to take care of our problems. They made us feel they genuinely cared for our business. We will definitely return there for More

by XLR
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Recommend Dealer
Yes
Dec 31, 2024

XLR responded

Thank You Bill McClean

December 31, 2024

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Employee Rating

Very timely when I got there very courteous. Very honest and very willing to accommodate with a card to use while mine to be worked on More

by Lynniebell
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Recommend Dealer
Yes

December 26, 2024

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Always a great experience. Appreciate the great customer service buying a new vehicle. 12 years with Otto and counting. Steve Lamon is the man. 5 vehicles to date. More

by Jeff Fraser
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young, Deanna Budhoo , Steve Lamon

December 26, 2024

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Employee Rating

Excellent and courteous service; everyone goes out of their way to make you feel comfortable and you’re confident your car is in good hands. We wouldn’t go anywhere else. More

by CTHOMAS-ODELL
Service Price Transparency
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Recommend Dealer
Yes

December 24, 2024

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Very pleased with the service I always received at OTTO I feel special, the staffing remember me by name More

by BELLAMYYAPHET77
Recommend Dealer
Yes

December 22, 2024

Dealership Rating
Employee Rating

Nice loaner. Quick service. Easy appointment would use again yes yessir yes sir yes si More

by Bill Mac
Service Price Transparency
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Recommend Dealer
Yes

December 21, 2024

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Employee Rating

Otto Cadillac is an Excellent Dealership! They have provided me with Excellent Customer Service and the highest quality Automobile! More

by Gov
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Recommend Dealer
Yes

December 21, 2024

Dealership Rating
Employee Rating

Shout out Bill. A fifteen word minimum is a little crazy don’t you think? More

by BillyBallsack
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

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