45 Reviews
Write a Review45 Reviews of Richard Pool
November 17, 2024
Very helpful great dealership, everything we need help with they always help out, 10 out of 10 with they always help out, 10 out of 10 More
Other Employees Tagged: Nick Shellberg
November 16, 2024
It is a great experience to come to this place, the service is excellent and they always clarify your doubts. Dion and Rich are great people! service is excellent and they always clarify your doubts. Dion and Rich are great people! More
Other Employees Tagged: Dion Grace, Jason Jakubowski
November 08, 2024
Nice visit comfortable seating area. The Salesperson letting me know that my car was ready kept calling me someone else’s name instead of checking the service sheet Besides that it was The Salesperson letting me know that my car was ready kept calling me someone else’s name instead of checking the service sheet Besides that it was a nice visit More
November 07, 2024
Greeted at the car, provided courteous service and I was out of the dealership quickly. out of the dealership quickly. More
Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Tony Scanlon, Nick Shellberg
October 27, 2024
I appreciate the service is available ASAP. I have came in get topped off and it was fast as easy. I was able to get going quickly. I have came in get topped off and it was fast as easy. I was able to get going quickly. More
Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Tony Scanlon, Nick Shellberg
October 25, 2024
Was a good experience and Richard Pool was extremely friendly and helpful. Dealership did not give a loaner when I requested it though and I have a newer car so I had to wait many hours at the deale friendly and helpful. Dealership did not give a loaner when I requested it though and I have a newer car so I had to wait many hours at the dealership which was not ideal. More
October 21, 2024
I would have to say after this last experience, I would say no I would not recommend your service center. Wilder fix on my car went great. I had to initiate most of the contact with your service center in say no I would not recommend your service center. Wilder fix on my car went great. I had to initiate most of the contact with your service center in order to get an update on my car, it went days without me, knowing whether or not my car was fixed or not fixed or what the estimated time for it to be completed. There are also no loaner cars which left me extremely stranded and I just think is ridiculous for a service department not to have loaner vehicles when there’s extensive work to be done on a car regardless of whether or not an appointment is able to be made in advance that just sounds ridiculous to me Considering it’s not predictable. More
October 10, 2024
i have had unbelievable service, Everyone was courteous and kind. excellent workmanship. I highly recommend this service center. and kind. excellent workmanship. I highly recommend this service center. More
Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Tony Scanlon, Nick Shellberg, Marc Boomsma , Corey Josephson, Cheri Krause