147 Reviews
Write a Review147 Reviews of Richard Pool
February 01, 2026
My experience at BMW of Orland Park has always been excellent, from sales to service, overall quality and customer service are very high excellent, from sales to service, overall quality and customer service are very high More
Other Employees Tagged: Mohammed Altarifi, Candice Ocegueda
January 29, 2026
Excellent dealership who take good care of their customers. When I needed I new car I knew the right place to go…Zeigler of Orland Park. They take good care of their customers! customers. When I needed I new car I knew the right place to go…Zeigler of Orland Park. They take good care of their customers! More
Other Employees Tagged: Colleen Wright
January 25, 2026
The staff was so accommodative. I had to be in class by 3pm. The made sure that The car was ready by 2:25pm in time for me to make it to class. Thanks. I had to be in class by 3pm. The made sure that The car was ready by 2:25pm in time for me to make it to class. Thanks. More
Other Employees Tagged: Candice Ocegueda
January 09, 2026
Ok ok ok o k ok obk oko bk ok oko mok ok ok ok More
Other Employees Tagged: Alvin Crowder, Dion Grace, James Hatchett, Jason Jakubowski, Cory Kazienko, Rob Snipe, Candice Ocegueda, Jordan Vieceli
January 07, 2026
My overall experience was extremely professional. Service was excellent all work was done in a reasonable amount of time. Waiting area has an excellent coffee machine with comfortable seating. Service was excellent all work was done in a reasonable amount of time. Waiting area has an excellent coffee machine with comfortable seating. More
January 03, 2026
Service was quick and easy. They gave me a loaner while the car was in for a recall. They gave me a loaner while the car was in for a recall. More
Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Cory Kazienko, Rob Snipe, Candice Ocegueda, Jordan Vieceli
December 19, 2025
While in service department I was told it was okay to wait for car to be done. I waited over 4 hours, plenty of people were in and out and I didn't get an update until hour 3, after I asked. I was told 3 wait for car to be done. I waited over 4 hours, plenty of people were in and out and I didn't get an update until hour 3, after I asked. I was told 30 mins left and I waited an hour, when I finally left at 330pm the calling at 4pm to let me know it's ready. I had no problem coming back later, the service representative should be more clear at communicating, if the issues were something you should come back for later. However I believe they were doing cars ahead of mine because they felt like it. More
November 19, 2025
Overall they are a nice dealership however the lack of communication on they end can be a bit stressful communication on they end can be a bit stressful More
Other Employees Tagged: James Hatchett , Colleen

