Richard Pool

Very bad technical support addressing issues. Not even get back to me explaining way resolution Not even get back to me explaining way resolution More

by ARWADATIYA Verified Customer Verified Customer

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Good service was in for a diagnostic test. The technician found an issue with the transfer case failing. The technician found an issue with the transfer case failing. More

by RUSSELL498 Verified Customer Verified Customer

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The car was not ready on the day indicated. While it was not a significant problem, there was notl communication about the delay. When I got the car back, there was a strong smell of fuel i While it was not a significant problem, there was notl communication about the delay. When I got the car back, there was a strong smell of fuel in the cabin. Despite keeping the windows open for a couple days, the odor persists. My daughter got out of the car smelling of fuel. The smell also caused a headache that led to nausea. More

by MICHAEL.E.DIAZ Verified Customer Verified Customer

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Richard always does a great job, the mechanic who had worked on my valve cover gasket in a previous idiot not so great, which was the reason for this visit. worked on my valve cover gasket in a previous idiot not so great, which was the reason for this visit. More

by DONAHUEDD Verified Customer Verified Customer

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Process was quick and easy! All service members were kind and welcoming. The loaner vehicle was clean and easy to access. All service members were kind and welcoming. The loaner vehicle was clean and easy to access. More

by KIMSTARKEY Verified Customer Verified Customer

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Staff knows what they’re talking about. Very helpful. Figure out what the problem with my car is. Very helpful. Figure out what the problem with my car is. More

by ALAMASLAT82 Verified Customer Verified Customer

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It was very clean and the staff is extremely attentive and friendly. Everyone is very helpful and friendly. Everyone is very helpful More

by EVA8GB Verified Customer Verified Customer

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Richard did a great job taking care of my vehicle and keeping me informed on everything as it happened. keeping me informed on everything as it happened. More

by MATT.PETRIZZO Verified Customer Verified Customer

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Very good customer service. My car was fixed quickly and they are waiting for a part to get there to finish. My car was fixed quickly and they are waiting for a part to get there to finish. More

by ISASERO29 Verified Customer Verified Customer

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My service experience was pleasant and timely, my car was serviced on time at my 3:00pm appointment, and finished 30 minutes early, Rich and the rest of the team were professional and answered all of my ques serviced on time at my 3:00pm appointment, and finished 30 minutes early, Rich and the rest of the team were professional and answered all of my questions and concerns. Thank you More

by HD1645 Verified Customer Verified Customer

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