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Rachel Alvey
Rachel Alvey at James Wood AutoPark
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Rachel Alvey

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.9
107 Reviews
4.9

107 Reviews

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107 Reviews of Rachel Alvey

April 08, 2025

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Employee Rating

Always professional service. Wait time was as promised. Waiting area was clean and seating was comfortable. More

by jkragh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Taylor Adams

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April 08, 2025

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Efficient professional good service and I don’t need to write 15 words to let you know this! More

by jbates7771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Jared Laska, Gavynn Norris, Mike Belew, Robert Cook, Taylor Adams, Jonatan Camunez

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April 08, 2025

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Rachel was helpful and professional. My vehicle was serviced within the quoted time period. I have always enjoyed my experience at the dealership. More

by LRTHOMPSON1974
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Service Communication
Recommend Dealer
Yes
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April 01, 2025

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Rachel is the best! ! Got all my service needs covered in one trip and the vehicle was returned clean and shiny like new! More

by gwater247
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2025

James Wood AutoPark responded

Thank you! We truly appreciate your kind words about your experience at James Wood Chevrolet Denton. We're thrilled to hear that we could meet all your service needs and return your vehicle looking like new. We look forward to seeing you again on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

March 29, 2025

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Service was timely and the waiting area is very nice. Rachel was friendly and helpful. More

by WARRENGDYER
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Recommend Dealer
Yes
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Apr 01, 2025

James Wood AutoPark responded

Thank you for your positive feedback, Warren! We're thrilled to hear that your service experience at James Wood Chevrolet Denton was timely and that you enjoyed the waiting area. It's great to know that Rachel provided you with friendly and helpful service. We look forward to welcoming you back in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 26, 2025

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Rachel is always friendly and helpful. She communicates effectively and it is a pleasure to work with her. More

by RDGDAVIS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2025

James Wood AutoPark responded

Thank you, Rachel, for your kind words! We're thrilled to hear about your positive experience with our team at James Wood Chevrolet Denton. We strive to provide excellent service, and it's great to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 22, 2025

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Employee Rating

friendly people, helpful, informative. Also, London was quite familiar with the dealership and spoke highly of it. More

by DOUGLANT74
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Workmanship
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Recommend Dealer
Yes
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March 18, 2025

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They found the problems, ordered the parts, fixed my vehicle and was knowledgeable, polite and prompt. More

by RICKHENRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Mar 19, 2025

James Wood AutoPark responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Denton. Our team strives to provide knowledgeable and prompt service, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to helping you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 16, 2025

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Employee Rating

Time constraints; offered to advise when service complete to see if there was time to wash car; did not advise and did not wash. Dealer charges customers a credit card “reimbursement” fee. That’s just plain More

by 317JDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 19, 2025

James Wood AutoPark responded

Thank you for your feedback. We understand your concerns regarding the communication about your service and the wash, as well as the credit card fee. At James Wood Chevrolet Denton, we strive to provide the best possible experience for our customers, and your insights help us improve. Please feel free to contact us directly so we can discuss your experience further. We appreciate your feedback and hope to assist you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

March 06, 2025

Dealership Rating
Employee Rating

Rachel Alvey was very professional and quick respond also recommended on other services and parts needing. More

by nchavez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2025

James Wood AutoPark responded

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Rachel at James Wood Chevrolet Denton. Our team strives to provide quick and professional service, and it’s great to know that Rachel could assist you with your needs. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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