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Rachel Alvey
Rachel Alvey at James Wood AutoPark
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Rachel Alvey

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Rachel Alvey

September 25, 2024

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Employee Rating

James Woods Cadillac has always been very courteous and always concerned to keep their customers completely satisfied whether a major vehicle problem or a simple oil change. More

by PAMTRISLER
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Recommend Dealer
Yes
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September 25, 2024

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Recall work was completed in the promised time frame. Vehicle was returned in good condition. More

by wjlrcox
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Laska

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September 23, 2024

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Courteous and go the job done in a timely fashion. Nice and clean. Glad to have all the systems and fluids checked by Cadillac. Rachel was a joy to do business with. More

by jimdillon.1050
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Recommend Dealer
Yes
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September 19, 2024

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Rachel was professional, friendly and very thorough. She showed me some things about my car that I hadn't noticed. More

by JJWNOE
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Recommend Dealer
Yes
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Sep 24, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at James Wood Chevrolet Denton. It's fantastic that Rachel was able to help you learn more about your car. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 18, 2024

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Pleasantly surprised. Service better than Sewell. Thank you very much. I’ll be back soon More

by VJNORTON
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Recommend Dealer
Yes
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Sep 24, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're delighted to hear you were pleasantly surprised by the service at James Wood Chevrolet Denton and that we exceeded your expectations. We look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 16, 2024

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The people are so professional and yet so personable it’s actually fun to go get your auto serviced. Rachael was a dream to work with. More

by JUSTDUCKIE0614
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Recommend Dealer
Yes
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Sep 24, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at James Wood Chevrolet Denton. It's great to know that Rachael made your visit enjoyable. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

September 16, 2024

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There is always an issue with the mechanics. Once I had to diagnose through YouTube a simple thing they could not and I am not a mechanic. I brought in vehicle for a few issues when I picked it More

by MISSNITA777
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike White, Tim Wilkins, Franklin Wood

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Sep 23, 2024

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your concerns regarding the mechanical issues you've faced at James Wood Chevrolet Denton, and we appreciate your feedback. Our goal is to provide reliable service and we take your comments seriously. We encourage you to reach out to us directly so we can address these concerns and work towards a resolution. Your trust is important to us, and we look forward to improving your experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

September 15, 2024

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Everything was great. Timing price waiting area service rep and facility … xxxxxxxx cxxx cxxx cxxx More

by DELIA.MILLNER
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Recommend Dealer
Yes
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Sep 24, 2024

James Wood AutoPark responded

Thank you for your five-star review! We're thrilled to hear that everything from the timing, price, waiting area, and service at James Wood Chevrolet Denton met your expectations. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 14, 2024

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Employee Rating

Very friendly and polite always love service at Cadillac James Wood, Thank you for everyone's services 😀 More

by TINYGOMEZ30
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Recommend Dealer
Yes
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Sep 17, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about the friendly and polite service you received at James Wood Chevrolet Denton. Our team works hard to ensure a great experience for our customers, and we're thrilled to hear that you love our service. We look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 14, 2024

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Wonderful people, very polite and very prompt! I will continue with to use this facility…very clean! More

by BAGGETT.CHRISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Sep 17, 2024

James Wood AutoPark responded

Thank you so much for your wonderful review! We’re thrilled to hear that you found our team at James Wood Chevrolet Denton to be polite and prompt. Cleanliness and professionalism are top priorities for us, and we appreciate your continued support. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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