Rachel Alvey
Rachel Alvey at James Wood AutoPark
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Rachel Alvey

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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5.0
65 Reviews
5.0

65 Reviews

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65 Reviews of Rachel Alvey

December 03, 2024

Dealership Rating
Employee Rating

I had a family emergency and needed my car serviced. The dealership got me in the next day which was a Saturday. Rachel was very helpful and kept in touch with me during the service. More

by s.r.britton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 28, 2024

Dealership Rating
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very good very good g g g g g g g g g g g g More

by FDSIMON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Taylor Adams

Dec 03, 2024

James Wood AutoPark responded

Thank you for leaving us a 5-star review! We truly appreciate your positive feedback. At James Wood Chevrolet Denton, we strive to provide excellent service and we look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 24, 2024

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Rachel was extremely helpful and communicative. She even pointed out something that would need help in the future. More

by treangenhannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that Rachel provided helpful and communicative service during your experience at James Wood Chevrolet Denton. We appreciate you taking the time to share your thoughts and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 23, 2024

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Employee Rating

Professional, efficient, listens to customer, information complete, provides shuttle service, and leaves car clean. I like the polite staff. My rep was excellent! More

by MERRIOTTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Taylor Adams

Nov 25, 2024

James Wood AutoPark responded

Thank you so much for your kind words! We’re thrilled to hear that you found our team at James Wood Chevrolet Denton to be professional and efficient. It’s great to know that our shuttle service and attention to detail made your experience a positive one. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 22, 2024

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Employee Rating

Rachel greeted me with a smile and kept in contact with me throughout the service.. I forgot my wallet in the waiting area and she called to let me know that she had it before I realized it was gone. Very More

by LAKECITIES04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonatan Camunez

Nov 22, 2024

James Wood AutoPark responded

Thank you for the wonderful review! We're delighted to hear about your positive experience at James Wood Chevrolet Denton. It’s great to know that Rachel provided such attentive service, and we appreciate her keeping in contact with you. We're also glad Jonatan and Franklin made a positive impression. Trust and safety are top priorities for us, and your feedback reassures us we're on the right track. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 19, 2024

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Rachel was AWESOME with my warranty work. My car came in the shop for unknow reasons. She helped figure out the issue with the tech. She kept me updated how things were going with the warrant More

by mhinkle0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that our team, especially Rachel, provided you with such great service during your warranty work at James Wood Chevrolet Denton. It's wonderful to know she kept you updated and helped address your car's issues efficiently. We appreciate your feedback and hope to see you again for your next maintenance! Sincerely, James Wood AutoPark Management | 940-591-9663

November 19, 2024

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Employee Rating

Everything went well quickly. I will recommend James Wood Chevrolet Cadillac dealer. Thank you so much. More

by INSHIL27
Recommend Dealer
Yes

Other Employees Tagged: Brandon Roehl

Nov 22, 2024

James Wood AutoPark responded

Thank you so much for your kind words! We’re thrilled to hear that everything went well during your visit to James Wood Chevrolet Denton. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, James Wood AutoPark Management | 940-591-9663

November 17, 2024

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Dropped off my Escalade for an oil change. They had to keep it additional time for recalls. When I picked my truck up it was cleaner than when I take it to the car wash! Staff is always supe More

by ADOGGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

Nov 19, 2024

James Wood AutoPark responded

Thank you for your amazing review! We're thrilled to hear that your Escalade was not only serviced for the oil change and recalls but also returned to you cleaner than ever. It's great to know that our team made a positive impression with their helpfulness. We appreciate your kind words and look forward to serving you again at James Wood AutoPark! Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2024

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Employee Rating

The service center is always clean and comfortable and the staff is knowledgeable and polite and friendley More

by WINDMILL1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about our clean and comfortable service center, as well as our knowledgeable and friendly staff. At James Wood Chevrolet AutoPark, we strive to provide an exceptional experience for all our customers. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 15, 2024

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Employee Rating

Always helpful, professional and pleasant. Dee Ann was the best sales representative, answered all my questions, wasn’t pushy, very knowledgeable. As for the service department, Rachel and T More

by katig04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dee Ann Potendyk, Taylor Adams

Nov 18, 2024

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Dee Ann, Rachel, and Taylor at James Wood Chevrolet Denton. Our team takes pride in providing knowledgeable and friendly service. We look forward to assisting you again in the future, and we truly appreciate your loyalty! Sincerely, James Wood AutoPark Management | 940-591-9663

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