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Rachel Alvey
Rachel Alvey at James Wood AutoPark

Rachel Alvey

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.9
164 Reviews
4.9

164 Reviews

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164 Reviews of Rachel Alvey

July 23, 2025

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Employee Rating

Every time I take my car in for service, it is a stress free experience. The Service Advisors are friendly and knowledgeable. The shuttle service is very convenient. More

by THEPANEKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Jul 23, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We’re glad to hear that your visits for service at James Wood Chevrolet Denton have been stress-free and that our Service Advisors have made such a positive impression. We appreciate your feedback about our convenient shuttle service as well. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

July 23, 2025

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Employee Rating

Kind, courteous and respectful. Quickly showed and handled my bill. Asked if there was anything else I needed. More

by SUSANHICKS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2025

James Wood AutoPark responded

Thank you, Susan! We're happy to hear that you found our team at James Wood Chevrolet Denton to be kind, courteous, and respectful. We take pride in providing quick and efficient service, and it's great to know you had a positive experience. We look forward to seeing you again for your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

July 15, 2025

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Employee Rating

Easy to schedule work and it was handled professionally and in a timely manner. No one enjoys spending their day waiting for car maintenance or repair and James Wood seems to respects that time is valuable More

by RSTANLEY1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 15, 2025

James Wood AutoPark responded

Thank you for your review! We at James Wood Chevrolet Denton appreciate your feedback about our scheduling and service. We're glad that you found our waiting area pleasant and our work timely. Your time is valuable, and we strive to make every visit as smooth as possible. We look forward to serving you again. Sincerely, James Wood AutoPark Management | 940-591-9663

July 15, 2025

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Employee Rating

Rachel is always very helpful and professional. We appreciate her positive attitude and keeping us informed on our vehicle. More

by mollyejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2025

James Wood AutoPark responded

Thank you for your kind words, Molly! We’re thrilled to hear that Rachel provided you with excellent service and kept you informed about your vehicle. At James Wood Chevrolet Denton, we strive to maintain a positive atmosphere and help our customers every step of the way. We look forward to assisting you again! Sincerely, James Wood AutoPark Management | 940-591-9663

July 14, 2025

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We couldn't have asked for a better outcome thank you again-they went above and beyond More

by jacale2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Jared Laska, Gavynn Norris, Mike Belew, Robert Cook, Taylor Adams, Jonatan Camunez

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Jul 14, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us at James Wood Chevrolet Denton. Our team always strives to go above and beyond for our customers, and it’s rewarding to see that reflected in your feedback. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

July 14, 2025

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Employee Rating

Always a pleasure to take my vehicle to James Wood Cadillac. Their service department is thorough, prompt, and professional. Worth the drive. More

by dfitz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2025

James Wood AutoPark responded

Thank you for your review! We appreciate your feedback about James Wood Chevrolet Denton and our service department. It's great to hear that you find our team thorough, prompt, and professional. We look forward to seeing you again next time. Sincerely, James Wood AutoPark Management | 940-591-9663

July 13, 2025

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Employee Rating

Ryan always takes great care of us. Always fun and great experience. He is very professional and courteous. More

by jdlovepigsjohnna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gonzales

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Jul 14, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Ryan consistently provides you with a fun and professional experience at James Wood Chevrolet Denton. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 12, 2025

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Employee Rating

Nice, clean facility. The service was done in time and the Rachel was very professional. Car was cleaned spotless. Very happy overall. More

by vsharma74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're delighted to hear that you had a positive experience at James Wood Chevrolet Denton. It's great to know that you found our facility clean and that Rachel provided you with professional service. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

July 11, 2025

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Employee Rating

We have bought 4 vehicles from this dealership they have treated us excellently. Always helpful. More

by revmonyahoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams, Jonatan Camunez

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Jul 12, 2025

James Wood AutoPark responded

Thank you for your wonderful review, Revmonya! We're thrilled to hear that you've had such a positive experience with us at James Wood Chevrolet Denton. It’s always our goal to provide excellent service, and we appreciate your continued support. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

July 06, 2025

Dealership Rating
Employee Rating

Excellent service always…. I love doing all car’ service and repairs with James Wood… always recommended. More

by akcaracheo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2025

James Wood AutoPark responded

Thank you for your feedback! We're pleased to hear you love the service and repairs at James Wood Chevrolet Denton. Your recommendation means a lot to us. We look forward to welcoming you back again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

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