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Rachel Alvey
196 Reviews
196 Reviews
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196 Reviews of Rachel Alvey
February 14, 2026
While the repair for the transmission was great, the work left a rattle somewhere in the rear of the car. I know, I know, take it back everyone will say but the inconvenience of waiting for a rental so they left a rattle somewhere in the rear of the car. I know, I know, take it back everyone will say but the inconvenience of waiting for a rental so they can figure it out is a PITA. I’m sure it’s a clamp or other fastener that was not torqued but in the day of following checklists and QC overlooking a repair this should not happen when driving a luxury car like a Cadillac. I expect more since I pay for more. Shoddy work like this? I could have bought a Kia. The transmission was fixed wonderfully though. It was the reason I had the car towed in. I just wish the repair was more thorough to include what want not the issue. More
by gwatlack
Verified CustomerOther Employees Tagged: Taylor Adams
February 10, 2026
Quickly in & out. . Rachel was amazing! I was skeptical about shuttle service but she assured me and it went off without a hitch.. 0 complaints . Rachel was amazing! I was skeptical about shuttle service but she assured me and it went off without a hitch.. 0 complaints More
by robertsissac
February 05, 2026
Recently drove in with no appointment for an oil change and was in and out within an hour. Service has always been great 👍. Will recommend to friends. and was in and out within an hour. Service has always been great 👍. Will recommend to friends. More
by ERICSCHMITZ0
Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Jared Laska
January 23, 2026
Very professional and quick very cozy lobby what else can I say why does it I say why does it More
by gloor61
Other Employees Tagged: Samantha Oliphant, Taylor Adams
January 20, 2026
They did the minimum for the service. They are in a state of mass confusion. I made reservations online for them to pick up my car for service and return it. They forgot to pick it They are in a state of mass confusion. I made reservations online for them to pick up my car for service and return it. They forgot to pick it up so I had to drive down to their location. They were supposed to return me to my home, but after 45 minutes of waiting, I had someone pick me up. When the car was ready for pickup, They made arrangements to have someone take me to the service center, only to cancel the order an hour later. Needless to say, I complained to the service manager and I am looking for a new service center to take care of my needs. Any suggestions? More
by dlbjelde
Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Gavynn Norris, Mike Belew, Taylor Adams, Jonatan Camunez
January 18, 2026
As always, fast and friendly service. I get all my service done here. Thank you for the superior service. I get all my service done here. Thank you for the superior service. More
by LEEGOUDY
Other Employees Tagged: Taylor Adams
January 13, 2026
Cole Feller provided great service. In-N-Out without any issues. And the work was excellent. In-N-Out without any issues. And the work was excellent. More
by ANDYM2050
Other Employees Tagged: Dee Ann Potendyk, Doug Spivey, Edwin Chan, Gavynn Norris, Franklin Wood, Taylor Adams
January 06, 2026
Went in for a simple oil change . .. the work was performed flawlessly ... quickly ... and my vehicle was returned looking brand new. .. the work was performed flawlessly ... quickly ... and my vehicle was returned looking brand new. More
by Gary
Other Employees Tagged: Dee Ann Potendyk, Taylor Adams
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