

176 Reviews
Write a Review176 Reviews of Rachel Alvey
August 28, 2025
This is my second time working with Rachel and she is incredibly friendly, professional and helpful. It’s never fun when your car breaks down but I had a great experience with Rachel. Thank you! incredibly friendly, professional and helpful. It’s never fun when your car breaks down but I had a great experience with Rachel. Thank you! More
August 27, 2025
Everybody involved did a great job. I’m extremely happy in love with my new Silverado custom thank you so much, James Wood Motors . I’m extremely happy in love with my new Silverado custom thank you so much, James Wood Motors . More
Other Employees Tagged: Sheldon Jeffcoat, Shellie Tait, Samantha Oliphant, Jared Laska, Russ Ellis, David Sweeden, Don Litoff
August 19, 2025
Rachel provided excellent customer service over the phone and made my appointment seamless. The fact that she was able to accommodate pick up and drop off loaner car and return of my car to my home, made lif and made my appointment seamless. The fact that she was able to accommodate pick up and drop off loaner car and return of my car to my home, made life so much easier for myself and family! Thank you, Rachel and James Wood team! More
August 18, 2025
This is a great place to purchase a vehicle. Service department treats customers with excellent care and provide excellent services to ensure their vehicle runs great at all times. Service department treats customers with excellent care and provide excellent services to ensure their vehicle runs great at all times. More
Other Employees Tagged: Donny Sides , Cole
August 14, 2025
Rachel is very knowledgeable, Courteous, and keeps me up-to-date every step of the way. up-to-date every step of the way. More
Other Employees Tagged: Doug Spivey, Gavynn Norris, Franklin Wood, Taylor Adams , DeeAnn Potendyk 5 stars! Best sales person ever. Let’s just say I am 75 years old and I have worked with many.
August 08, 2025
The staff at James Wood Cadillac are polite and friendly. I went to the customer lounge while waiting for my car and it was clean and comfortable and stocked with drinks and snacks. I appreciate the service I went to the customer lounge while waiting for my car and it was clean and comfortable and stocked with drinks and snacks. I appreciate the service specials/coupons that are available and that the staff does not make you feel uncomfortable for using them. Having my car washed was a nice bonus! More
Other Employees Tagged: Cole was great!
August 07, 2025
Every interaction I have had with this dealership has exceeded my expectations. Rachel was so wonderful to work with, and she went above and beyond to make sure I was well taken care of. Even though th exceeded my expectations. Rachel was so wonderful to work with, and she went above and beyond to make sure I was well taken care of. Even though there are much closer Cadillac dealerships near me, I will continue to drive the hour out of my way to use these folks. More