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Rachel Alvey
Rachel Alvey at James Wood AutoPark
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Rachel Alvey

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.9
90 Reviews
4.9

90 Reviews

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90 Reviews of Rachel Alvey

February 03, 2025

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Employee Rating

Rachel is always great. Excellent service as always!Always takes care of their customers. To me, best service around. Charles Schwarze in the collision department was t More

by TRENAPOE
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Schwarze

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February 02, 2025

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Yes I would! Great Service and the service staff is always happy and helpful! Thanks. More

by JIMFREITUS
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Yes
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January 31, 2025

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Very good service. Rachel is extremely cheerful and easy to work with. She as low as us had a smile on her face. More

by JIMNORMANBUSH
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Recommend Dealer
Yes
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Feb 03, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at James Wood AutoPark with Rachel. Her cheerful demeanor and dedication to service truly make a difference. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 30, 2025

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Great service department! They are very easy to work with, put me in a great loaner, and fixed the problem. More

by kp
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franklin Wood, Taylor Adams

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Jan 31, 2025

James Wood AutoPark responded

Thank you for the fantastic review! We truly appreciate your kind words about our service department. We're glad to hear that our team made the process easy for you and that the loaner worked out well. If you need anything in the future, don’t hesitate to reach out to us at James Wood Chevrolet Denton. We look forward to seeing you next time! Sincerely, James Wood AutoPark Management | 940-591-9663

January 29, 2025

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Both Rachel and Taylor were very helpful and informative whit updates about my vehicle maintenance. More

by kfiscus27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Jan 31, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Rachel and Taylor provided you with helpful and informative updates about your vehicle maintenance. At James Wood Chevrolet Denton, we strive to offer excellent service to our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 29, 2025

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I love this dealership! ! They are always honest and true to their word and treat you like royalty! More

by NANCIELEWIS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Fogle

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Jan 31, 2025

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear that you love James Wood Chevrolet Denton and appreciate our honest approach and customer service. Your kind words mean a lot to us. We look forward to serving you again in the future and hope to continue making you feel like royalty! Sincerely, James Wood AutoPark Management | 940-591-9663

January 27, 2025

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Rachel did a very good job and made the process very easy. Everything went smoothly. More

by FMINELLI525
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Recommend Dealer
Yes
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Jan 27, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had an easy and smooth experience with us at James Wood Chevrolet Denton. Our team works hard to ensure that every step of the process is as seamless as possible. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

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Rachel is great; she is very attentive, patient and knowledgeable. Each time I have service on my Cadillac she makes sure to prioritize my needs for service and gets me in and out of the service depar More

by CRISSYFINLEY53
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Workmanship
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Recommend Dealer
Yes
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Jan 21, 2025

James Wood AutoPark responded

Thank you for your kind words about your experience with us at James Wood Chevrolet Denton. We're thrilled to hear that our team, especially Rachel, was able to meet your needs efficiently during your service visit for your Cadillac. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 16, 2025

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Employee Rating

Everything was completed on time. I was kept informed about status. The waiting room was clean and stocked with coffee and treats. More

by DONALDCREW47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams

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Jan 17, 2025

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that everything was completed on time and that you found our waiting room comfortable and well-stocked at James Wood Chevrolet Denton. We appreciate your kind words and look forward to seeing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 10, 2025

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Employee Rating

Rachel always does an absolutely fantastic job when I take my vehicles in for service! More

by drichey1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Doug Spivey

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Jan 13, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Rachel consistently provides fantastic service for your vehicles at James Wood Chevrolet Denton. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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