ROBBY DODD
ROBBY DODD at Colonial West Chevrolet of Fitchburg
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ROBBY DODD

Sales and Leasing Consultant

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
34 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

2 yrs, 11 mos

Languages Spoken

English English

5.0

34 Reviews

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34 Reviews of ROBBY DODD

April 18, 2025

Dealership Rating
Employee Rating

The dealership had a great selection of used trucks. Once I finally decided what truck I wanted, they made the prototype buy simple. Finance also got me a great rate! It made the purchase easy. More

by Hilltoplc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Carlos Silvera

Apr 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you found a great selection of used trucks at Colonial West Chevrolet of Fitchburg and that our team made the buying process simple for you. It's fantastic that our finance team provided you with a great rate as well! We appreciate your feedback and look forward to assisting you again in the future. Enjoy your new truck! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 17, 2025

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Employee Rating

Robby was Fantastic, helpful, thorough, honest. No nonsense and right to the point, highly recommend More

by jeromymi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Carlos Silvera

Apr 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We’re thrilled to hear that Robby provided you with fantastic service at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 17, 2025

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Robby was an excellent salesman. I was in and out in probably 35 minutes with my new car Chevy Tahoe and the management service down there was excellent too More

by markabdol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mark! We're thrilled to hear that Robby provided you with excellent service and that your experience at Colonial West Chevrolet of Fitchburg was efficient and enjoyable. Congratulations on your new Chevy Tahoe! We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 03, 2025

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Good selection of vehicles to look at. Friendly and helpful associates. Made it easy to purchase. More

by dpugh.che94
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 04, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're delighted to hear that you enjoyed our selection of vehicles and found our associates friendly and helpful. At Colonial West Chevrolet of Fitchburg, we strive to make the purchasing process as easy as possible. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 24, 2025

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Service was quick and they kept me updated as far as the progress of the service was concerned!!! More

by Paulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're glad to hear that your service experience at Colonial West Chevrolet of Fitchburg was quick and that our team kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 22, 2025

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It was an amazing experience from start to finish. I felt like I was part of the family the minute I walked through the door. The sales process was so easy and the sales team was awesome. More

by chevyguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle

Mar 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 17, 2025

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The whole experience was positive. My salesman Robb was very helpful and knowledgeable about the options available. The whole process was seamless. More

by Rich
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Chandler

Mar 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Rich! We truly appreciate your positive feedback about your experience at Colonial West Chevrolet of Fitchburg. It's wonderful to hear that Robb provided you with the helpful and knowledgeable service we strive for. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 15, 2025

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Employee Rating

Colonial West Chevrolet Dealership Sales and Leasing Consultant Robby Dodd was very patient and helpful dealing with my busy work schedule. The Colonial Team was also very professional to work with. I r More

by eydie65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Robby and the Colonial West Chevrolet of Fitchburg team. We take pride in our professionalism and commitment to meeting our customers' needs, even with busy schedules. We appreciate your recommendation and look forward to helping you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 09, 2025

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Employee Rating

I. Am a repeat customer for over 20 years. Robb Dodd went out of his way to find the right vehicle for me. He is an asset to their sales team. He doesn’t just try to sell a truck. He knows his product, liste More

by johntfleck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, John! We’re thrilled to hear that your experience with Robb Dodd at Colonial West Chevrolet of Fitchburg was so positive. His dedication to understanding customer needs and finding the perfect vehicle truly makes a difference. We appreciate your loyalty over the past 20 years and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 21, 2025

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Employee Rating

Rob was fantastic! Went above and beyond to get us in a new Silverado! Colonial west is the best! More

by Rlafferty85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Rob, for your wonderful review! We're thrilled to hear that Rob went above and beyond to help you with your new Silverado. At Colonial West Chevrolet of Fitchburg, we strive to provide the best service possible, and we're glad you had a great experience. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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