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ROBBY DODD
ROBBY DODD at Colonial West Chevrolet of Fitchburg
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ROBBY DODD

Sales and Leasing Consultant

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
20 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

Languages Spoken

English English

5.0

20 Reviews

Write a Review

20 Reviews of ROBBY DODD

November 30, 2024

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Employee Rating

Rob was great to work with. There was no pressure to buy anything and he was very knowledgeable More

by Ddoane3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane

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Dec 02, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Rob, for your kind words about your experience at Colonial West Chevrolet of Fitchburg! We're glad to hear that you found our team knowledgeable and appreciated the no-pressure environment. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 29, 2024

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Employee Rating

5 Stars. Great place to buy a vehicle! Rob's been fantastic.. I arrived around 10AM and left after 6PM on Saturday. Rob was there taking care of every single More

by jiminusa18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera

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Dec 01, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg. Rob and our finance team truly appreciate your kind words and dedication, and we’re glad we could make the buying process smooth for you. We look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 26, 2024

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Employee Rating

I originally went to colonial West Chevrolet for parts n service. Outstanding staff there so I purchased a new 2025 Silverado there. The general sales manager Geno Neagle was friendly,easy to work with,no p More

by jrnewell544
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle

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Nov 27, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We're thrilled to hear that your experience with us at Colonial West Chevrolet of Fitchburg was so positive, especially with Geno’s assistance in purchasing your new 2025 Silverado. It's great to know that you felt well taken care of, and we're glad we could resolve the tire and rim issue for you. Making the trip from Western Maine is no small feat, and we truly appreciate your support. We look forward to seeing you again and helping with any of your future automotive needs. Keep enjoying your new truck! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 14, 2024

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Employee Rating

The best thing about Colonial West Chevrolet was having Rob Dodd as our salesperson. He was friendly, very knowledgeable, and took the time to make sure that we were comfortable with our purchase. He showe More

by Mpsweeney84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Carlos Silvera

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Nov 15, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Rob provided you with such a positive experience at Colonial West Chevrolet of Fitchburg. Our team strives to ensure that every customer feels informed and comfortable with their purchase. I look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 12, 2024

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If your looking for a sales man, reach out to Rob. He wasn't pushy and the whole process went smoothe. He set up everything with my insurance company, and the registry besides doing it on his day off! More

by michele mathieu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera, Shelley Dupre

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Nov 14, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear about your positive experience with Rob at Colonial West Chevrolet of Fitchburg. It's fantastic to know he went the extra mile for you, especially by coordinating with your insurance and having a loaner vehicle ready. I appreciate your feedback and hope to see you again soon for more amazing service! Enjoy your heated seats! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 03, 2024

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Sat November 2 I came into parts to order a mirror for my Silverado. To my surprise they had it in stock. The parts guy,sorry did not get you name was so friendly n helpful. He put it aside for me. I then we More

by jrnewell544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Pamela Bussiere

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Nov 05, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much, Jim! We truly appreciate your kind words about your experience at Colonial West Chevrolet of Fitchburg. We're thrilled to hear that our parts team, service department, and sales staff were able to assist you so effectively. It's wonderful to know that you found everyone friendly and helpful. We look forward to welcoming you back when you're ready for that 2025 Silverado! Thank you for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 02, 2024

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Employee Rating

Rob was amazing from the moment I went in the store, until the moment he showed me all the trucks futures!! Thank you Rob. He even came in on his day off to finish everything! More

by ed6jo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos

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Nov 04, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that Rob provided such exceptional service during your visit to Colonial West Chevrolet of Fitchburg. It’s great to know that he went above and beyond, even coming in on his day off to assist you. We truly appreciate your kind words and hope to see you again soon for your next vehicle needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 21, 2024

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Employee Rating

I found the exact truck I was looking for on their website and contacted them via the live chat and was connected with them the next day. Things went very smooth even though I was in a different state More

by toddcaron17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Carlos Silvera

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Aug 23, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you found the exact truck you were looking for on our website and that your experience with Colonial West Chevrolet of Fitchburg went smoothly, even from a distance. We appreciate your feedback and look forward to serving you again in the future! Enjoy your new truck! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 25, 2024

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Employee Rating

Rob was great! Came in on his day off so I could get my car. More

by jwarnerjwarner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 26, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg and for highlighting our team member, Rob's dedication to customer service. I appreciate your positive feedback and look forward to welcoming you back for your future automotive needs. Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 01, 2024

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Employee Rating

Robby made the car buying experience a breeze. Patient, kind, and answered all of our questions. More

by Amcki062
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 04, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg for your car buying experience! I am thrilled to hear that Robby provided excellent service, making the process smooth and enjoyable for you. Our team is always here to answer any questions and assist you every step of the way. I appreciate your feedback and look forward to seeing you again. Drive safe! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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