Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere | Page 3

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
329 Reviews

Dealership Experience

2 yrs, 5 mos

4.9

329 Reviews

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329 Reviews of Pamela Bussiere

April 25, 2026

Dealership Rating
Employee Rating

It was great service nice to deal with. Had great communication and gave me a ride to work More

by wonderdogg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

Apr 26, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about the great service and communication you received at Colonial West Chevrolet of Fitchburg. I'm glad to hear that we could assist you with a ride to work as well. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 24, 2026

Dealership Rating
Employee Rating

Shelly and Pam very accommodating scheduling my appointment. Work was performed efficiently and on time. Great service as always! More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Shelley Dupre

Apr 24, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that Shelley and Pamela made scheduling so smooth. We’re glad your Impala service was efficient and completed on time. We look forward to assisting you again soon! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 23, 2026

Dealership Rating
Employee Rating

I scheduled an appointment with Shelley. I had an issue with my vehicle, Shelley scheduled me in and informed me through throughout the day. Excellent customer service. Thank you, Coloni More

by Pj16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

We’re pleased to hear that Shelley arranged your appointment and kept you informed throughout the day. We’re glad your Jeep Grand Cherokee issue was handled smoothly. Feel free to reach out anytime you need assistance. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 22, 2026

Dealership Rating
Employee Rating

Great place to buy a new or used car. Very friendly people that go out of their way to service you. More

by MaryTestamary9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mary! I truly appreciate your kind words about my team at Colonial West Chevrolet of Fitchburg. It's our goal to provide friendly and exceptional service to all our customers. We look forward to seeing you again for your next vehicle purchase! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 21, 2026

Dealership Rating
Employee Rating

Edison is all ways very accommodating each time I come for service. Also I’m very impressed with how immaculately clean and orderly the whole dealership is. You come to the dealership and most of the empl More

by Dick Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear Edison provides accommodating service at every visit and that our facility’s cleanliness impresses you. Knowing our team greets you by name and asks about your Chevrolet enriches our connection, and we look forward to welcoming you back soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 21, 2026

Dealership Rating
Employee Rating

Excellent service and Pam B makes checkout easy & is a great person that explains everything! I will always return to Colonial West for all my service needs More

by Angelbymyside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

Apr 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words. We’re glad Pamela made checkout smooth and explained everything clearly. We look forward to caring for your Chevrolet Tahoe again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 20, 2026

Dealership Rating
Employee Rating

Always a pleasure doing business with you guys everyone is professional and always has a smile thank you. More

by andykoski01473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate your continued trust and are delighted that our team’s professionalism and warm smiles make each visit enjoyable. Thank you for choosing us for your Chevrolet 2500 service. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 18, 2026

Dealership Rating
Employee Rating

I had an emergency trip & colonial West got me in really quick so I could be safe. I'm very happy with the priority that they took to take care of me & my car. More

by Evie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

Apr 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting us with your Chevrolet Trax on short notice during your emergency. We’re glad we could respond quickly to help keep you safe. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 19, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Evie! I’m glad to hear that Colonial West Chevrolet of Fitchburg was able to assist you quickly during your emergency. Your safety is my priority, and I appreciate you taking the time to share your positive experience. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 17, 2026

Dealership Rating
Employee Rating

Quick oil change, checked and replaced cabin filter but cut me a break and didn't replace engine filter. Military discount, thanks! More

by aneff104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate the 5-star rating. Pamela and our team are glad the oil change and cabin filter replacement were speedy and that we could extend the military courtesy on the engine filter. Thank you for your service, and we look forward to supporting your Chevrolet Malibu again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 16, 2026

Dealership Rating
Employee Rating

I have had a great experience buying my Jeep they are friendly. And the repair shop repaired my Jeep in a timely manner. I would highly recommend them. More

by Faith Dufresne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2026

Colonial West Chevrolet of Fitchburg responded

We’re thrilled that our sales team made your used Jeep Grand Cherokee purchase friendly and that our service department handled your repairs promptly. Thank you for recommending us. Enjoy every mile in your Jeep! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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