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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
154 Reviews

Dealership Experience

1 yr, 3 mos

5.0

154 Reviews

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154 Reviews of Pamela Bussiere

May 25, 2025

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Employee Rating

Everyone is very friendly and knowledgeable when asked a question about a particular vehicle and or service for it More

by sergio219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Sean-O Salem, Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler, Shelley Dupre

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May 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and knowledgeable. Providing great service and answering your questions is our priority. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 22, 2025

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Employee Rating

I love this dealership! Pamela and Jackie were so kind and made sure my Silverado was taken care of. They make the space feel like visiting family. Can’t wait to come back! More

by Gio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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May 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Gio! I truly appreciate your kind words about Colonial West Chevrolet of Fitchburg. We're thrilled to hear that Pamela and Jackie provided you with a welcoming experience while taking care of your Silverado. We look forward to your next visit and are excited to continue serving you like family! Safe travels until then! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 22, 2025

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Employee Rating

Friendly, helpful, knowledgeable, professional staff. Service dept. explains in detail work being completed as well as work that should be completed without any pressure. Parts dept is the same and are More

by Kev.doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor , Parts

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May 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, for your fantastic review! We truly appreciate your kind words about our friendly and knowledgeable staff at Colonial West Chevrolet of Fitchburg. It's great to hear that our service and parts departments provided you with detailed explanations and support. The team looks forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 22, 2025

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Employee Rating

They are always super helpful and very prompt with letting me know what is going on with my vehicle. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Shelley Dupre

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May 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you've found us at Colonial West Chevrolet of Fitchburg to be helpful and prompt with updates about your vehicle. We appreciate your support and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 10, 2025

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Employee Rating

Edison and Pam greated me fantastic energy! They accommodated me with a walk-in appointment, It was not Chevy vehicle, but they welcomed me in. The coffee station was spotless! The coffee st More

by Mazada CX90
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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May 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that Edison and Pam made your experience so enjoyable during your visit to Colonial West Chevrolet of Fitchburg. It’s great to know that you felt welcomed, even with a non-Chevy vehicle, and that you appreciated our coffee station. We look forward to your call to schedule that test drive for the Suburban! Thank you for choosing us, and we can’t wait to assist you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 08, 2025

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Great service, never had a bad experience in 10 years coming here. Both for personal and now for my company vehicle. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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May 08, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Nick! We truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 10 years. It's wonderful to hear that you have always had a great experience with us, both for your personal and company vehicle. We look forward to continuing to serve you in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 30, 2025

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Employee Rating

Pam was great scheduling my appointment for an oil change. Work performed efficiently and on time. Great service as usual! More

by BruinsFan15
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelley Dupre

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Apr 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We're thrilled to hear that Pam provided you with excellent service and that your oil change was completed efficiently and on time. At Colonial West Chevrolet of Fitchburg, we strive to deliver a great experience each time. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 29, 2025

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Employee Rating

Pam scheduled my vehicle the next day, work was performed efficiently and on time. Thanks for great service as always! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Shelley Dupre

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Apr 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Linda! We truly appreciate your kind words and are glad to hear that your vehicle was serviced efficiently and on time at Colonial West Chevrolet of Fitchburg. Your satisfaction is our priority, and we look forward to providing you with great service again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 29, 2025

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Employee Rating

Service was great, angel took precautions with my corvettes paint during my oil change! Price was good as well. More

by dodd63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Shelley Dupre

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Apr 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thanks for the positive review! We're happy to hear Angel was able to take the necessary precautions with your Chevrolet Corvette’s paint. We’re also glad the price met your expectations and looking forward to helping you again at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 29, 2025

Dealership Rating
Employee Rating

Very pleasant to work with, and very helpful with setting up my appointments, highly recommended More

by dodd63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! We're glad you had a pleasant experience with us at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us! We look forward to seeing you again and assisting you with any future needs. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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