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Nick Chapman
Nick Chapman at Koons White Marsh Chevrolet

Nick Chapman

Service Director

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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5.0
19 Reviews

Industry Experience

17 yrs, 6 mos

5.0

19 Reviews

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19 Reviews of Nick Chapman

November 13, 2025

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Employee Rating

it's great dealing with Koons. fast service, great people. easy drop off and pickup. More

by jamesbass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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November 13, 2025

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Courteous and efficient! Great communication. Courtesy shuttle was convenient as well. Service writer was excellent More

by lawest02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, Josh Chernault, Courtney Krause

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November 05, 2025

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Employee Rating

It took some time, but they were able to figure out the issue. I am pleased with the service and the communication during the fix. More

by enrique.chumbes
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Service Communication
Recommend Dealer
Yes
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October 31, 2025

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The service and politeness that everyone showed me was incredible .the experience was delightful and quick More

by paulkaline1969
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Zahariousdakis

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October 29, 2025

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Very clean and friendly environment , prompt care oil change and Excellent Service ! I would recommend Koons Chevrolet! More

by ewlarue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault, Courtney Krause

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October 21, 2025

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Friendly and helpful people always at Koons Chevrolet. I have been going to Koons for 30 years More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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October 15, 2025

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Employee Rating

I got my car oil changed there and I’m so happy with the service More

by ong31375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Oct 15, 2025

Koons White Marsh Chevrolet responded

We couldn't ask for a better review of Koons White Marsh Chevrolet. Thanks so much for your kind review!

October 03, 2025

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I experienced a minor service issue, the Service Manager stepped in and resolved the issue right away. Everything worked out well. More

by arodriguez1729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Hasselberger, Josh Chernault

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Oct 06, 2025

Koons White Marsh Chevrolet responded

Thank you for your feedback! We’re glad we could resolve everything promptly for you. We hope to serve you again at Koons White Marsh Chevrolet.

October 03, 2025

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Employee Rating

The process, communication, environment, and employees are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. More

by eadingle.ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Oct 06, 2025

Koons White Marsh Chevrolet responded

Thank you for your excellent review! We are thrilled that Chris and the team were so helpful. We are happy to have you as a customer here at Koons White Marsh Chevrolet!

October 02, 2025

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Employee Rating

Everyone was friendly and well informed. Scheduling the appointment was easy as well as making a change in the time. The truck was ready when promised. Great job all around. More

by unclejordo
Recommend Dealer
Yes
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Oct 03, 2025

Koons White Marsh Chevrolet responded

Thanks for the awesome feedback! It's great to hear our team made the experience seamless. Safe travels from all of us at Koons White Marsh Chevrolet!

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