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Mike Belew
Mike Belew at Tom Clark Auto Park

Mike Belew | Page 32

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7
337 Reviews
4.7

337 Reviews

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337 Reviews of Mike Belew

November 09, 2023

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Employee Rating

Very positive experience when I need my truck serviced or any warranty work, Samantha does a very good job communicating what status is. More

by swing1ez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant, William Youngblood

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Nov 13, 2023

Tom Clark Auto Park responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

November 09, 2023

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Employee Rating

The service was prompt, friendly, and efficient. Rachel is especially helpful, knowledgeable, and pleasant. Our only dissatisfaction was the cost of the headlights and the lack of recall by Cadillac More

by bobwhitely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Tim Wilkins, Gavynn Norris , Tammy Brooks, Jared Laska, Samantha Oliphant, Rachel

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Nov 09, 2023

Tom Clark Auto Park responded

Thank you for taking the time to provide this feedback, Bob. Our customers are our greatest asset and we value your business. Please reach out to us directly so that we may discuss this situation. Sincerely, James Wood AutoPark Management | 940-591-9663

November 07, 2023

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Employee Rating

Changed oil and oil filter in a timely manner. However, failed to adjust air pressure in all tires as requested. More

by LRSDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 09, 2023

Tom Clark Auto Park responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The James Wood Buick GMC Denton Team

November 07, 2023

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Employee Rating

I called the day before about getting my Tahoe in for service. I had the oil changed and tires rotated. Mike Belew told me about a recall that he would get with me when he has the part. More

by DUGANBROOMFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2023

Tom Clark Auto Park responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, James Wood AutoPark Management | 940-591-9663

November 07, 2023

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Employee Rating

Mike was great- very attentive, personable and relatable. Work was fast and efficient. Pickup anbreeze More

by DENIWINDHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 08, 2023

Tom Clark Auto Park responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

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Employee Rating

Really appreciate there hard work and friendly people always looking out for the customers and good service More

by LHERRERA4637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Jarrett Abel, Edwin Chan, Tim Wilkins, Gavynn Norris , Tammy Brooks, Sheldon Jeffcoat, Jared Laska, Samantha Oliphant

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Nov 07, 2023

Tom Clark Auto Park responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

November 04, 2023

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Employee Rating

From arrival to when I left I didn’t feel I was taken seriously regarding the issues with my vehicle More

by familiacastro4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jarrett Abel

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Nov 07, 2023

Tom Clark Auto Park responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

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Employee Rating

Parts were not available on hand. The adviser was rude and not all the things that needed repaired were not repaired and not communicated in a timely fashion. I would not recommend th More

by MCALLAWAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Nov 07, 2023

Tom Clark Auto Park responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you toward a resolution. Please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

November 03, 2023

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Employee Rating

These folks are really good to work with. Brandon, Roger and Robert stepped in and made sure all was well with the repair. More

by RICK.NASH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White, Brandon Stolp, Doug Spivey, Roger Musgrove, Jarrett Abel, Edwin Chan, Tim Wilkins, Gavynn Norris , Jared Laska

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Nov 03, 2023

Tom Clark Auto Park responded

Hi Rick, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Buick GMC Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

November 03, 2023

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Employee Rating

Service has always been good since I bought my pickup at Woods No complaints Friendly service More

by EVELYNANDJOE
Workmanship
Service Time
Recommend Dealer
Yes
Print
Nov 03, 2023

Tom Clark Auto Park responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The James Wood Buick GMC Denton Team

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