Mike Belew
Mike Belew at Tom Clark Auto Park

Mike Belew | Page 30

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7
321 Reviews
4.7

321 Reviews

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321 Reviews of Mike Belew

November 15, 2023

Dealership Rating
Employee Rating

The service was great and the customer service was excellent. We appreciated the good communication. More

by Webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Tom Clark Auto Park responded

Webb, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from James Wood Buick GMC Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The James Wood Buick GMC Denton Team

November 13, 2023

Dealership Rating
Employee Rating

Not very happy with the service adviser for this repair. long story short the service adviser needs to learn how to communicate. I had to email him every time I wanted to know what was up and why taking s More

by JOE@CICCABLING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 16, 2023

Tom Clark Auto Park responded

Hello Joe, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, The James Wood Buick GMC Denton Team

November 13, 2023

Dealership Rating
Employee Rating

No appointment for oil change they took care of us right away. They told us that on next oil change we will need to replace certain things and told us of the cost. More

by VENTRCA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Tom Clark Auto Park responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood AutoPark. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood AutoPark Team

November 11, 2023

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Employee Rating

Had transmission problem on my Chev Silverado and was getting ready to go on vacation and informed them of this and got my truck repaired and now we are back and transmission worked perfectly More

by lonniedills
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Tom Clark Auto Park responded

Lonnie, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at James Wood Auto Park and we look forward to your continued business! Sincerely, James Wood AutoPark Management | 940-591-9663

November 09, 2023

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Employee Rating

Very positive experience when I need my truck serviced or any warranty work, Samantha does a very good job communicating what status is. More

by swing1ez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant , William Youngblood

Nov 13, 2023

Tom Clark Auto Park responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

November 09, 2023

Dealership Rating
Employee Rating

The service was prompt, friendly, and efficient. Rachel is especially helpful, knowledgeable, and pleasant. Our only dissatisfaction was the cost of the headlights and the lack of recall by Cadillac More

by bobwhitely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Tim Wilkins, Gavynn Norris , Tammy Brooks, Jared Laska, Rachel

Nov 09, 2023

Tom Clark Auto Park responded

Thank you for taking the time to provide this feedback, Bob. Our customers are our greatest asset and we value your business. Please reach out to us directly so that we may discuss this situation. Sincerely, James Wood AutoPark Management | 940-591-9663

November 07, 2023

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Employee Rating

Changed oil and oil filter in a timely manner. However, failed to adjust air pressure in all tires as requested. More

by LRSDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Tom Clark Auto Park responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The James Wood Buick GMC Denton Team

November 07, 2023

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Employee Rating

I called the day before about getting my Tahoe in for service. I had the oil changed and tires rotated. Mike Belew told me about a recall that he would get with me when he has the part. More

by DUGANBROOMFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Tom Clark Auto Park responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, James Wood AutoPark Management | 940-591-9663

November 07, 2023

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Employee Rating

Mike was great- very attentive, personable and relatable. Work was fast and efficient. Pickup anbreeze More

by DENIWINDHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Tom Clark Auto Park responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

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Employee Rating

Really appreciate there hard work and friendly people always looking out for the customers and good service More

by LHERRERA4637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Jarrett Abel, Edwin Chan, Samantha Oliphant, Tim Wilkins, Gavynn Norris , Tammy Brooks, Sheldon Jeffcoat, Jared Laska

Nov 07, 2023

Tom Clark Auto Park responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

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