I came in with engine trouble, Too independent mechanics
Verified that there were metal filings in my oil. The technicians' at family Hyundai, Got my car performing better, but we're unable to find.We have
Verified that there were metal filings in my oil. The technicians' at family Hyundai, Got my car performing better, but we're unable to find.We have to any metal debris. I had to pay for an oil change to verify work at the engine was working properly. I was assured that the engine suffered no damage, Add no debris was found in the oil. But now i'm just in a wait and see position to see if the problem returns in the future. However, if it does, it is likely, my car will no longer be underwarranty.
The technicians and specialists at family hyundai did not seem too Care about my concerns.
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by Jldahlin
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2024 -
Family Hyundai responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
The man who helped me was informative and friendly
Service was quick. I would go back.
Service was quick. I would go back.
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by MARCIA.CAUSLEY
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2024 -
Family Hyundai responded
Thank you so much for your kind words, Marcia, and for taking the time to leave us this wonderful feedback!
The service I received was great as always, I was in and
out faster then expected.
Thanks Ken and Mike
out faster then expected.
Thanks Ken and Mike
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by Marc D
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2024 -
Family Hyundai responded
Marc, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and our team met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!
Great service!
I will continue to use the services at Family Hyundai for my future needs.
I will continue to use the services at Family Hyundai for my future needs.
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by DAD23R
Verified Customer
Verified Customer
Service Price Transparency
Sep 06, 2024 -
Family Hyundai responded
Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
Reliable service.
I'm glad to be a part of the Hyundai family and I appreciate the discounts.
I'm glad to be a part of the Hyundai family and I appreciate the discounts.
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by ec662752
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2024 -
Family Hyundai responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.
Radio software update taken care of.
Plus oil change & rotated tires. Fast and friendly service.
Plus oil change & rotated tires. Fast and friendly service.
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by ieyeinyou2
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2024 -
Family Hyundai responded
We are very happy to hear MIchael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Great service, pleasant atmosphere, all questions
answered, great personalitys
Helped me with all my options on a 22 leased Kona
answered, great personalitys
Helped me with all my options on a 22 leased Kona
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by POSENGEO
Verified Customer
Verified Customer
Service Price Transparency
Aug 29, 2024 -
Family Hyundai responded
Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
Service department are courteous, professional,
knowledgeable and expedient….The courtesy driver is personable, reliable and always orompt
knowledgeable and expedient….The courtesy driver is personable, reliable and always orompt
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by DEANREFAKES
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2024 -
Family Hyundai responded
Hi, Dean! Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
Every time I deal with your dealership I really get good
care and good service they keep me advise on what's going on.
care and good service they keep me advise on what's going on.
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by sawalker
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2024 -
Family Hyundai responded
Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
Service center provided adequate service and dis the job
right in a decent amount of time
right in a decent amount of time
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by msusmaras
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2024 -
Family Hyundai responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.