Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Kevin Lam

Overview Reviews (34) Inventory (338)

Contact Me

View All Employees

< View All Employees

Kevin Lam

Service Advisor

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

Contact Me

4.9

34 Reviews

Overview Reviews (34) Inventory (338)

4.9

34 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Kevin Lam

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

34 Reviews of Kevin Lam

June 03, 2025

Dealership Rating

Employee Rating

It’s great. I always am helped and will come back. Great place. Highly recommended I always am helped and will come back. Great place. Highly recommended More

by Vito.Rainieri1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Nicholas Knight

Report | Print

Jun 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thanks a million, Vito! We’re honored to be the team you lean on for all your automotive needs. Rest assured, we’ll always have your back—just give us a call anytime.

June 02, 2025

Dealership Rating

Employee Rating

Kevin worked diligently to get us the greatest value out of our warranty on the tires and body. of our warranty on the tires and body. More

by tmcampbell6910

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey, we're happy to hear this about Kevin! He's an all-star, what can we say? We're thrilled you got the greatest value out of your warranty and are eager to welcome you back for another amazing, budget-friendly service. Thanks!

May 27, 2025

Dealership Rating

Employee Rating

Awesome Great service. Representative Kevin Lam was professional and friendly. Complete by promised time Great service. Representative Kevin Lam was professional and friend Representative Kevin Lam was professional and friendly. Complete by promised time Great service. Representative Kevin Lam was professional and friendly. Complete by promised time. Thank you More

by Ngocsondang

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Lam

Report | Print

May 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're glad to hear that Kevin delivered! Thank you for the 5 stars, and we look forward to assisting you again.

May 20, 2025

Dealership Rating

Employee Rating

Kevin was very helpful. He kept me informed and the vehicle was repaired in short order. I always go to Norm Reeves HB because of the high quality service. He kept me informed and the vehicle was repaired in short order. I always go to Norm Reeves HB because of the high quality service. More

by Dtraum1500

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Lam

Report | Print

May 21, 2025 -

Norm Reeves Honda Superstore - Huntington responded

'Helpful' should be Kevin's middle name! Thanks for recognizing him. We loved seeing you at Norm Reeves Huntington Beach and look forward to your next visit with us.

May 14, 2025

Dealership Rating

Employee Rating

Great Nice and cleaned place, fast checking, quickly response and updated, friendly staff Easy schedule, more convenience response and updated, friendly staff Easy schedule, more convenience More

by Viviantvp

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Lam

Report | Print

May 15, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Coming into a pleasant environment is important because you know that our team cares about our dealership, Vivian. We're thrilled that you also encountered friendly staff members and found the service quick, complete, and convenient. We appreciate all the positive energy. Thanks so much!

May 06, 2025

Dealership Rating

Employee Rating

None Take too long to have my car ready and complete I am not sure if i'll come back not sure if i'll come back More

by duy02pham

Verified Customer

Recommend Dealer

Other Employees Tagged: Kevin Lam

Report | Print

May 09, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hello, we apologize for the wait that you experienced. We appreciate your honest feedback and would like the chance to regain your trust in us. If you’re willing, please contact Catherine Schlueter at catherine.schlueter@normreeves.com.

May 03, 2025

Dealership Rating

Employee Rating

good Honda store and very good service provided I would like to recommend to my friends and relatives like to recommend to my friends and relatives More

by chen2017ca

Verified Customer

Recommend Dealer

Yes

Report | Print

May 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

The fact that you'd recommend us to your loved ones is the highest compliment! That means we're doing something right. Thank you so much, and we look forward to serving you again.

April 30, 2025

Dealership Rating

Employee Rating

Quick to get me in for service, accurate time estimates, transportation services there and back to the dealership, transparent during the services! Couldn't be more happier! transportation services there and back to the dealership, transparent during the services! Couldn't be more happier! More

by vu.jimmy1114

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Lam

Report | Print

Apr 30, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey there! We’re so happy Kevin Lam could get you in quickly and keep you in the loop with accurate timing. Shuttles to and from the dealership are there to make your life easier, so we’re glad you took advantage! Thanks for the awesome review—we’ll be here whenever you need us next.

April 29, 2025

Dealership Rating

Employee Rating

I had a very great experience with the service at your dealership and especially with representative Kevin Lam. He did an outstanding job and went above and beyond was very helpful and professional, great dealership and especially with representative Kevin Lam. He did an outstanding job and went above and beyond was very helpful and professional, greatly appreciated it! Keep up the good work!! More

by Trankin2008

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Lam

Report | Print

Apr 30, 2025 -

Norm Reeves Honda Superstore - Huntington responded

That’s exactly the kind of experience we strive to deliver. Kevin will be over the moon when we tell him about your review! Thanks for taking the time to share your story, and if you know anyone else in need of excellent service, please consider recommending Kevin.

April 08, 2025

Dealership Rating

Employee Rating

Very good prompt service, even for my walking in on Saturday morning. Really appreciate the good, quick work you did on my vehicle! Saturday morning. Really appreciate the good, quick work you did on my vehicle! More

by lassessments

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 09, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for dropping by and sharing your kind words about our prompt Saturday service. We’re all about making sure your vehicle is in tip-top shape—even on weekend mornings! We truly appreciate your support and can’t wait to serve you again next time you need us.

Dealership Inventory (338 Vehicles)

2025 Honda CR-V Hybrid | new

$36,045

2025 Honda CR-V Hybrid

new

Meteorite Gray Metallic exterior

CVT

Front-wheel Drive

$36,045

View Vehicle Details

View Details

2025 Honda Civic Hybrid | new

$34,755

2025 Honda Civic Hybrid

new

Boost Blue Pearl exterior

CVT

Front-wheel Drive

$34,755

View Vehicle Details

View Details

2025 Honda Accord Hybrid | new

$40,450

2025 Honda Accord Hybrid

new

Canyon exterior

FWD

$40,450

View Vehicle Details

View Details

2025 Honda Civic | new

$27,855

2025 Honda Civic

new

Urban Gray Pearl exterior

FWD

$27,855

View Vehicle Details

View Details

2025 Honda Accord Hybrid | new

$36,980

2025 Honda Accord Hybrid

new

Urban Gray Pearl exterior

CVT

Front-wheel Drive

$36,980

View Vehicle Details

View Details

2026 Honda Passport | new

$46,655

2026 Honda Passport

new

Platinum White Pearl exterior

Automatic

All-wheel Drive

$46,655

View Vehicle Details

View Details

View All Inventory

Had a great experience?
Spread the word.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.

Kevin Lam

Service Advisor

Norm Reeves Honda Superstore - Huntington

34 Reviews of Kevin Lam

Dealership Inventory (338 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.