Keith Mcginnis

Service was very good if the "fix" holds. Biggest complaint about the dealer is there is almost ever no new cars to view and drive. Color, models, etc. Other dealers along the street have ma Biggest complaint about the dealer is there is almost ever no new cars to view and drive. Color, models, etc. Other dealers along the street have many new cars to view and drive. But not Darrow Toyota. That's it. More

by Conrad Verified Customer Verified Customer

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Very courteous, always treats me well. Service has been very good. work is documented and explained to me. Service has been very good. work is documented and explained to me. More

by Lois Knoll Verified Customer Verified Customer

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Everyone was friendly and service was reasonably priced and completed in a timely manner. The waiting room was also comfortable. and completed in a timely manner. The waiting room was also comfortable. More

by KATE.LEICHTLE Verified Customer Verified Customer

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Helpful, knowledgeable Keith was super helpful in explaining the condition of my car and what to expect at my next visit explaining the condition of my car and what to expect at my next visit More

by Ccichocki10 Verified Customer Verified Customer

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Great experience! Keith McGinnis incredibly helpful and friendly! Whatever you're paying him, it's not enough!!! Keith McGinnis incredibly helpful and friendly! Whatever you're paying him, it's not enough!!! More

by jdbookr Verified Customer Verified Customer

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I will go back to this dealership. They are very helpful and wanted to solve the problem with my vehicle. Keith was very helpful and described what the problem could be .Thank you They are very helpful and wanted to solve the problem with my vehicle. Keith was very helpful and described what the problem could be .Thank you More

by Julieawolfram Verified Customer Verified Customer

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I have mixed reviews about this place. I've had good and bad experiences. Biggest issue I see is the lack of professionalism in the oil change area by the young employees. It seems as ther I've had good and bad experiences. Biggest issue I see is the lack of professionalism in the oil change area by the young employees. It seems as there's no supervision, guiding them on how to act professional in front of customers. I've expressed this to other employees supposedly those over those individualsa couple of times but not seen any changes in the multiple times i've been there. Roughhousing and playing on their phones.It doesn't make me want them working on my car. As well as climbing into my car, all greasy with nothing to protect my seats. More

by lisa.maaco Verified Customer Verified Customer

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I'm a loyal customer. My wife and I have bought a 2019 Rav 4 hybrid and a 2020 Corolla within the last few years. On the first oil change with the Rav 4 the oil drain plug My wife and I have bought a 2019 Rav 4 hybrid and a 2020 Corolla within the last few years. On the first oil change with the Rav 4 the oil drain plug was left hand tight or loose and leaked all over my driveway. I reported that to you. I fixed it myself. When I would ask for my tires to be crossed on the rotation when the backs go to the front, they almost never listen. I gave up asking. What's the point of a straight front to back tire rotation? There is no point. Now, most recently I called you guys about a recall and scheduled an appointment to fix it and nobody bothered to order the part. I got a 1.5 hr oil change and another appointment to come back and fix the recall that I already tried to fix. Will there be another missing part on my next appointment? More

by timson620 Verified Customer Verified Customer

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It was easy to get an appointment. service called when car was being worked on. service called when car was ready for pick up. Offered to come pick me up to get car. everyone was frien service called when car was being worked on. service called when car was ready for pick up. Offered to come pick me up to get car. everyone was friendly and professional. More

by Denniswichlacz Verified Customer Verified Customer

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Very easy to Schedule and the Service was Fantastic Will certainly be back for my Next Service Visit certainly be back for my Next Service Visit More

by Paul G Verified Customer Verified Customer

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