Kayla Charles
Kayla Charles at Mac Haik Chevrolet
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Kayla Charles

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.8
79 Reviews
4.8

79 Reviews

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79 Reviews of Kayla Charles

November 23, 2024

Dealership Rating
Employee Rating

Dealership is #1 in my book have purchased 11 plus vehicles and it’s an outstanding experience More

by Clarelopezjanszen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
Employee Rating

Kayla was very friendly and professional and kept me up to date about the progress of my vehicle. When a mistake was made with an accessory install, she quickly resolved the issue and got the vehicle back More

by BRANDON_JANAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Chatman

November 09, 2024

Dealership Rating
Employee Rating

Poor communication in service department. Basically unreachable. Had to drive there for answers. Cars worst! More

by DAMEONDDAVIS11
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Omar Orozco

October 23, 2024

Dealership Rating
Employee Rating

I love how they treat you like family very helpful and very friendly!! Kayla is the best part of having to have you care serviced she is very nice and helpful!! More

by JDEPENBROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2024

Dealership Rating
Employee Rating

Mak Haik service team are excellent. They always get me fixed up with the service I need !!!! More

by DALEH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 15, 2024

Dealership Rating
Employee Rating

Mac Haik Chevy has a fantastic express service. I get all of my routine maintenance done there because they do it right, for an affordable price, and with genuine GM parts. I highly recommend them More

by WillB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Perez

October 13, 2024

Dealership Rating
Employee Rating

the service was very nice, good people, fast service. there were a good amount of people there getting service but i didn’t have to wait long at all. definitely would go back More

by thomas s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 09, 2024

Dealership Rating
Employee Rating

Great Dealership, have bought a number of vehicles from them over the years to date. More

by jrclancy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf

August 31, 2024

Dealership Rating
Employee Rating

The staff was amazing and very helpful. They got all my concerns taken care of. More

by katesampy98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2024

Dealership Rating
Employee Rating

Always excellent service why I’ve been with Mac Haik for 20 years. I’m very pleased with the dealership. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Cox

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