Kayla Charles

After reading reviews, I was a little hesitant to try Mac Haik, fearing a bait and switch—because prices were best in area we could find. I took a risk, made the 1.5 hour drive and was prepared to go to war Haik, fearing a bait and switch—because prices were best in area we could find. I took a risk, made the 1.5 hour drive and was prepared to go to war with knowledge of online reviews. I can honestly say, this was smoothest car buying experience I’ve ever had! First, we sold a car through Driveo to get started. While Driveo was assessing vehicle, Jorge started assessing what we needed. He was hustling because we had three different cars in mind, one which was parked in a garage across highway. Jorge answered every question, pulled every vehicle, and let us test whatever without a groan, eye roll, or excuse. While this was going on, the Driveo team came back with an offer that matched their online offer. Within 2 hours, we had a check in our hands from the car from Driveo. When it came down to a vehicle and talking numbers, I asked for a price on a vehicle that I could work with. Jorge didn’t try the usual tricks of “what do you want your car note to be” or “the price is actually X, we are all sold of the prices with that incentive.” He listens to my request and tried to find a way to make it happen. I was waiting for the usual, “ I talked to management and we will meet you half way.” Not only did he meet offer, it was actually better than I asked for! Next up was finance, at which point I was dreading the dealer add-ons, protective shells, etc. that raise the price. Nope, I was given additional packages to purchase but the Finance Manager wasn’t pushy. He even worked with me to fit in some insurance to stay in my budget! All in all, we will be back in a year or two for next vehicle. The team at Mac Haik was attentive, informative, professional, and didn’t play any games. They were worth the drive and I couldn’t recommend the team from Jorge, general manager, finance, and Driveo! More

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Always excellent service with courteous attention to my needs. Mac Haik provides timely assistance and care. needs. Mac Haik provides timely assistance and care. More

by creekmore.mitch52 Verified Customer Verified Customer

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This dealership is nothing short of awesome. From the initial phone call with Branden York to the finalizing of the deal with my purchase. My experience with the staff members that were part of From the initial phone call with Branden York to the finalizing of the deal with my purchase. My experience with the staff members that were part of the process was truly great. Cory from sales, Kayla from service dept. and Scott from the financial dept. were all professional and kind. To sum up the process it’s like coming home from a long trip, seeing someone you haven’t seen in a long time. They all make you feel like family More

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Mac Haik always provides wonderful and courteous service. I am very pleased with their expertise and their timely service. I am very pleased with their expertise and their timely service. More

by creekmore.mitch52 Verified Customer Verified Customer

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I took my vehicle for a oil change, my vehicle was in and out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy More

by ndiaz01 Verified Customer Verified Customer

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This dealership is amazing staff are knowledgeable and helpful. Will definitely take my vehicle back helpful. Will definitely take my vehicle back More

by ndiaz01 Verified Customer Verified Customer

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EXCELLENT EMPLOYEEES WHO CARE ABOUT THEIR CUSTOMERS AND KEEP US ADVISED OF ANY ISSUES DURING THE SERVICE WE ARE RECEIVING AT THEIR DEALERSHIP. KEEP US ADVISED OF ANY ISSUES DURING THE SERVICE WE ARE RECEIVING AT THEIR DEALERSHIP. More

by wrflatojr Verified Customer Verified Customer

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Good sevrvice, very nice and helpful and professional service people. Overall is good service experience service people. Overall is good service experience More

by BIGCPHAN Verified Customer Verified Customer

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Every time I come I get world class customer service! ! Very thankful for the care that they show towards customers ! Very thankful for the care that they show towards customers More

by MIRANDAJFLETCHER Verified Customer Verified Customer

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Is They are the best of the best they are the best of the best of the best More

by CHUYTORRES.76 Verified Customer Verified Customer

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