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Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons | Page 18

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.8
427 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

16 yrs, 1 mo

4.8

427 Reviews

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427 Reviews of Katie Lyons

April 20, 2023

Dealership Rating
Employee Rating

Great experience from door to door. Great service shop. Katie always keeps me updated on the status of my car and is a pleasure working with. More

by ANGELO56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Ripley, Vito Santoli

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Apr 20, 2023

Rallye Motors responded

It's really great to hear that our service department is very helpful and Katie always makes sure that you receive status updates.

April 14, 2023

Dealership Rating
Employee Rating

Excellent customer service and everyone is professional and friendly and keeps me updated with repair More

by JZERVO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2023

Rallye Motors responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

April 10, 2023

Dealership Rating
Employee Rating

Have been going to Rallye for the past 24 years and I have always had good experience. More

by HAMID N.
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi , Robert Gershowitz

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Apr 11, 2023

Rallye Motors responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

April 05, 2023

Dealership Rating
Employee Rating

Very efficient service, in and out. I was happy overall with everything. between the rental car to the actual sevice, everyting was seamless More

by DOUGLAS.HALSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Ripley

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Apr 06, 2023

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 22, 2023

Dealership Rating
Employee Rating

Sales and Service departments have great customer service. Especially Victor Cosme in sales and Katie Lyons in service. Victor continued to answer my questions and point me in the right direction eve More

by RYTHM169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme

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Mar 25, 2023

Rallye Motors responded

Thanks for sharing your feedback. It's really a pleasure to know that Victor Cosme and Katie Lyons made sure every detail was taken care of and you're pleased with everything.

January 30, 2023

Dealership Rating
Employee Rating

Rallye met my high expectations. We just took delivery of our fourth car from Rallye. More

by GIAMBRONEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Marro, Paul Hartmann, Gary White, Diana Chuisano , Geno DeFrancesco, Jeff Friedberg, Keith Hodge, Daniel Rosa

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Feb 01, 2023

Rallye Motors responded

We're very glad to hear that our team met your high expectations and you're pleased with your fourth car from us!

January 28, 2023

Dealership Rating
Employee Rating

My experience at Rallye Motors is always excellent. The facility is clean, the staff friendly and experienced. More

by CME4BENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2023

Rallye Motors responded

It's wonderful to hear that you always have excellent experiences at our dealership and you enjoy our clean facility, and our friendly and experience team!

January 24, 2023

Dealership Rating
Employee Rating

Pleasant experience got me in and out first gave me a loaner vehicle just like they said they would pull it all very pleasurable. Experience More

by JOEPANZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Stephen Augustine, Vincent Vetere, Lisa Chea, Rob Carlson, Patrick Ripley

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Jan 25, 2023

Rallye Motors responded

We really appreciate your feedback. It's so nice to hear that you had a pleasant experience and you appreciated the loaner car as well.

January 23, 2023

Dealership Rating
Employee Rating

Always very professional Always on time I feel very welcome there Never have any problems!!!! More

by ania2378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2023

Rallye Motors responded

It's wonderful to hear that our team is always very professional and you feel welcomed. Thanks for sharing your kind remarks!

January 23, 2023

Dealership Rating
Employee Rating

everyone is courteous and knowledgeable--great service shop car always comes back clean katie is great More

by mackbldg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris

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Jan 25, 2023

Rallye Motors responded

Thanks for the terrific 5-star rating for our service team! We're really glad to know that everyone was courteous and knowledgeable and Katie is great too!

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