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Stephen Augustine
Stephen Augustine at Rallye Motors

Stephen Augustine

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.7
505 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.7

505 Reviews

Write a Review

505 Reviews of Stephen Augustine

July 22, 2026

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Employee Rating

I am not Lena and Rallye Motors have continued to spam my mailbox with useless emails. More

by PAULCHIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Ciccotelli, Ramiro Milian, Katie Lyons, Lisa Chea, Rob Carlson, Patrick Ripley, Adina Capp, Ana Madrid, Dania Granados Canales

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Jul 23, 2026

Rallye Motors responded

Hi Paul, I sincerely apologize for your experience with us. We value your business and would appreciate the opportunity to speak with you directly and address your concerns. Please contact me at 516-801-2955. Paul Hartmann Service Manager Rallye Motors

Jul 23, 2026

PAULCHIU responded

I contacted Rallye Service in the past. Last most recent was 2024 again in 2025. I told the representative that I am not Lena Kim and to stop sending me email for Lena Kim’s services at Rallye Motors.

June 13, 2026

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Employee Rating

Stephen was friendly, polite and attentive to my car’s needs and requirements. Efficient servicing. More

by Nahnah8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2026

Rallye Motors responded

Thank you for your review! We're glad Stephen provided friendly, attentive service and ensured your vehicle received the care it needed. We appreciate your kind words and are pleased to hear your service visit was efficient. We look forward to serving you again!

June 12, 2026

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Employee Rating

Excellent dealership excellent service excellent staff Stephen was extremely friendly and helpful throughout the whole process More

by jes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2026

Rallye Motors responded

Thank you for your wonderful review! We're thrilled to hear you had an excellent experience with our dealership, service, and staff. Stephen will be especially happy to know he was friendly and helpful throughout the process. We truly appreciate your support!

June 12, 2026

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Employee Rating

Stephen is very friendly and efficient on taking my orders, and provides with good communications with explanations as well as respecting my decisions More

by QINGYEHMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2026

Rallye Motors responded

Thank you for your kind review! We're happy to hear Stephen provided friendly, efficient service and kept you informed with clear explanations while respecting your decisions. Delivering great communication and a positive experience is what we strive for. We appreciate your trust and look forward to serving you again!

May 01, 2026

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Employee Rating

Stephen is really helpful and nice! We are so happy with him! The reason we are not going back to Rally is because we don’t want to see our previous agent who is so rude and disrespectf More

by Weining liang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris, Ramiro Milian, Katie Lyons, Vincent Vetere, Patrick Ripley, Adina Capp

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May 01, 2026

Rallye Motors responded

Thank you for your feedback! We're so glad to hear Stephen was helpful and kind, and that you had a great experience with him. We’re happy he made such a positive impression. We’re sorry to hear about your previous experience elsewhere, and we truly appreciate you choosing to work with us. We look forward to continuing to take good care of you!

April 26, 2026

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Employee Rating

As usual Stephen Augustine and the service department are outstanding. Problems are always solved the first time. More

by ARTFISCHER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Rallye Motors responded

Thank you for your continued trust and kind words! We’re glad to hear Stephen Augustine and our service department consistently provide outstanding care and resolve everything the first time. We truly appreciate your support!

April 26, 2026

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They are making the service into a whole new level of income for Rallye Motors More

by Lrappaport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 28, 2026

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartman Service Manager Direct 516-801-2955

April 19, 2026

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Employee Rating

Everything worked very well as it has in the past. My representative, Stephen Augustine, always gives me sound advice. Thank you! More

by BrigNacos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2026

Rallye Motors responded

Thank you for your continued trust and kind feedback! We’re glad to hear everything went smoothly and that Stephen Augustine continues to provide you with sound advice. We truly appreciate your support and look forward to serving you again.

April 18, 2026

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Employee Rating

The dealership as a whole is a very impressive facility. The service department seems to be very thorough. More

by Cjmcjm32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adina Capp

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Apr 18, 2026

Rallye Motors responded

Thank you for your feedback! We’re glad to hear you were impressed with our facility and that our service department met your expectations with thorough care. We appreciate your support and look forward to serving you again!

April 10, 2026

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Employee Rating

This GENTLEMAN Stephen Augustin starts working with me with a smile and finish working with a great smile. More

by asking1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2026

Rallye Motors responded

Thank you for your kind words! We’re so glad to hear that Stephen Augustin made your experience positive from start to finish. We truly appreciate your feedback and look forward to assisting you again!

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