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Stephen Augustine
Stephen Augustine at Rallye Motors

Stephen Augustine

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
501 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.8

501 Reviews

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501 Reviews of Stephen Augustine

April 26, 2026

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Employee Rating

As usual Stephen Augustine and the service department are outstanding. Problems are always solved the first time. More

by ARTFISCHER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Rallye Motors responded

Thank you for your continued trust and kind words! We’re glad to hear Stephen Augustine and our service department consistently provide outstanding care and resolve everything the first time. We truly appreciate your support!

April 26, 2026

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They are making the service into a whole new level of income for Rallye Motors More

by Lrappaport
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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April 19, 2026

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Everything worked very well as it has in the past. My representative, Stephen Augustine, always gives me sound advice. Thank you! More

by BrigNacos
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 20, 2026

Rallye Motors responded

Thank you for your continued trust and kind feedback! We’re glad to hear everything went smoothly and that Stephen Augustine continues to provide you with sound advice. We truly appreciate your support and look forward to serving you again.

April 18, 2026

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Everyone was very professional to my husband and I when we brought my car for service. More

by veronica13
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli

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Apr 18, 2026

Rallye Motors responded

Hi Veronica, thank you for your kind feedback! We’re glad to hear our team provided professional service to both you and your husband during your visit. We appreciate your support and look forward to assisting you again in the future!

April 18, 2026

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The dealership as a whole is a very impressive facility. The service department seems to be very thorough. More

by Cjmcjm32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adina Capp

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Apr 18, 2026

Rallye Motors responded

Thank you for your feedback! We’re glad to hear you were impressed with our facility and that our service department met your expectations with thorough care. We appreciate your support and look forward to serving you again!

April 10, 2026

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This GENTLEMAN Stephen Augustin starts working with me with a smile and finish working with a great smile. More

by asking1956
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2026

Rallye Motors responded

Thank you for your kind words! We’re so glad to hear that Stephen Augustin made your experience positive from start to finish. We truly appreciate your feedback and look forward to assisting you again!

April 08, 2026

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Everyone at the dealership was very professional. The work on my vehicle was performed in a timely fashion and communicated at every step of the process. More

by Jrmnrd134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

Rallye Motors responded

Thank you for your feedback! We’re glad to hear that our team provided professional service and kept you informed every step of the way. It’s great to know your vehicle was serviced in a timely manner. We appreciate your support and look forward to assisting you again!

April 05, 2026

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Employee Rating

Horrible team. Will not go back sgain car was not fixed by them. Paid 175k 4 years ago. Horrible More

by STAS270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Ciccotelli, Gary White

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Apr 06, 2026

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartman Service Manager Direct 516-801-2955

March 26, 2026

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Great service department! I have been a customer for over 15 years and have never had a problem. More

by GINAEMALLICK
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 26, 2026

Rallye Motors responded

Hi Gina, thank you for your loyalty over the years! We truly appreciate your continued trust and are so glad to hear you’ve consistently had great experiences with our service department. We look forward to taking care of you for many more years to come!

March 21, 2026

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Employee Rating

Been dealing with Rallye Mercedes for 23 years, most of that time with Ramiro. It’s always been a pleasure. Fast, reliable service. Rallye is a well run organization, from top to bottom. Service technician More

by gguy12123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris, Ramiro Milian

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Mar 23, 2026

Rallye Motors responded

Thank you for your incredible loyalty over the past 23 years! We’re honored to have earned your trust and are so glad to hear Ramiro and the entire team have consistently provided fast, reliable service. Your kind words about everyone, from our technicians to our loaner team, truly mean a lot. We appreciate your continued support and look forward to serving you for many more years!

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