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Rob Carlson
Rob Carlson at Rallye Motors
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Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
540 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

8 yrs, 8 mos

Industry Experience

27 yrs, 11 mos

4.9

540 Reviews

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540 Reviews of Rob Carlson

June 10, 2024

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Employee Rating

Very professional what ever we agree it was delivered. Answer all my questions . If I ever decided to buy another Mercedes it will from Rallye Motors More

by MAREKGRAB333
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jun 10, 2024

Rallye Motors responded

We're thrilled to hear about your positive experience with us! Delivering on our agreements and providing professional service is our top priority. We're glad we could address all your questions and ensure your satisfaction. Thank you for your kind words and for considering us for your future Mercedes purchase. We look forward to serving you again at Rallye Motors!

June 09, 2024

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Employee Rating

Rallye always makes it easy to get service. and it is done in a timely manner. Very nice people! More

by ETEXTOR381
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Yes
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Jun 10, 2024

Rallye Motors responded

We're thrilled to hear about your positive experiences at Rallye! Providing convenient and timely service is our priority, and it's great to know that you find our team to be very nice. Thank you for your feedback, and we look forward to continuing to provide excellent service for you in the future!

June 07, 2024

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Super excellent evrery one was very nice and friendly and knowledgeable we are very satisfied. Thank you all. More

by KINGSABU1
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Recommend Dealer
Yes
Helpful 1
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Jun 07, 2024

Rallye Motors responded

We're thrilled you had such a positive experience with our team! Thank you for your kind words and for choosing us.

June 05, 2024

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All of my interactions with this dealership have exceeded expectations, from the sales to the service departments. More

by MIMIESQ60
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Recommend Dealer
Yes

Other Employees Tagged: Lou Verderosa

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Jun 06, 2024

Rallye Motors responded

Thank you for your wonderful feedback! We're thrilled to hear that all of your interactions with our dealership have exceeded your expectations, from sales to service. If you need anything else, please don't hesitate to reach out.

June 01, 2024

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They are very attentive to your needs. It is clean and organized. Quick service and kind staff! More

by LLIPARI
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Yes
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Jun 01, 2024

Rallye Motors responded

Thank you for your kind words! We're pleased to hear that our team was attentive to your needs and that you found our dealership clean, organized, and efficient. We strive to provide quick service and a friendly environment for all our customers. Your feedback is appreciated, and we look forward to serving you again in the future.

June 01, 2024

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My service writer Rob Carlson always takes care of me. It is always a pleasure. More

by ex7500
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Yes
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Jun 02, 2024

Rallye Motors responded

We're thrilled to hear that Rob Carlson consistently takes great care of you. We appreciate your continued trust and we look forward to your next visit!

May 31, 2024

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Exceptional attention and willingness to please me as a customer. I was very pleased by the entire staff. Patrick was excellent. Thank you More

by SHANEKIELMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Stephen Augustine, Katie Lyons, Vincent Vetere, Lisa Chea, Patrick Ripley, Sarah Valle

Helpful 1
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Jun 01, 2024

Rallye Motors responded

Thank you for your kind words! We're delighted to hear about your exceptional experience with our staff, especially Patrick. If you need anything else, please don't hesitate to reach out. We appreciate your business!

May 25, 2024

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Very professional and responsive. Rob Carlson is excelllent in responding to your needs. Great service. More

by Michelew2163
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Workmanship
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Yes
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May 25, 2024

Rallye Motors responded

We're delighted to hear about your great experience with Rob Carlson! His professionalism and responsiveness truly make a difference. Thank you for your feedback!

May 25, 2024

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Rob is an excellent service provider, who listened to his clients and addresses their concerns and explains in detail what can and cannot be done for their vehicle, More

by PCN1
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Recommend Dealer
Yes
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May 25, 2024

Rallye Motors responded

We're thrilled to hear about your positive experience with Rob! His attentiveness and clear communication are invaluable in providing excellent service. Thank you for sharing!

May 25, 2024

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Employee Rating

I got my car home after being in service 4 days only to find I still have the same due. I now have to bring it back in again. More

by joelhgoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 26, 2024

Rallye Motors responded

We apologize for the inconvenience and frustration this has caused you. Please bring your car back in, and we will make it a priority to resolve the issue promptly. Thank you for your patience and understanding.

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