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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
711 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

10 yrs, 6 mos

Industry Experience

29 yrs, 9 mos

4.9

711 Reviews

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711 Reviews of Rob Carlson

April 23, 2026

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Employee Rating

Great experience every time I take my vehicle to this service center. Rob Carlson is an amazing service advisor and great to work with. More

by dezel2k
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2026

Rallye Motors responded

Thank you for your kind feedback! We’re so glad to hear you consistently have a great experience with our service center and that Rob Carlson continues to take excellent care of you. We’ll be sure to share your kind words with him. We truly appreciate your support and look forward to seeing you again!

April 21, 2026

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Employee Rating

With attention to detail combined with speed, Rob Carlson is the best. I recommend the service department in general and Rob specifically! More

by pallen777
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Workmanship
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Recommend Dealer
Yes
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Apr 21, 2026

Rallye Motors responded

Thank you for the great feedback! We’re thrilled to hear Rob Carlson provided such attentive and efficient service. We truly appreciate your recommendation of both Rob and our service department, and we look forward to assisting you again in the future!

April 21, 2026

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Rob Carlson always makes my experience quick and easy! I’d recommend him to everyone. More

by G
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Recommend Dealer
Yes
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Apr 21, 2026

Rallye Motors responded

Thank you for your kind words! We’re so glad to hear Rob Carlson consistently makes your experience quick and easy. We truly appreciate your recommendation and look forward to seeing you again at Rallye Motors!

April 11, 2026

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Rallye Motors never misses a beat when it comes to the customer. Rob Carlson is absolutely wonderful to deal with. Patient and caring. My husband had dealt with them through at least three leases. I hav More

by acola1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi

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Apr 11, 2026

Rallye Motors responded

Thank you so much for your heartfelt review and continued trust in Rallye Motors. We are truly honored by your loyalty over the years and are especially grateful for your kind words about Rob Carlson. It means a great deal to hear that he has been patient, caring, and supportive throughout your experiences with us. We sincerely appreciate your trust in our team and are here for you whenever you need us. Thank you again for being part of the Rallye family.

April 02, 2026

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Rob Carlson was friendly and approachable, making the entire experience feel personal rather than just a transaction. The team was incredibly professional and efficient. Fast response times and clear com More

by RamonaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2026

Rallye Motors responded

Thank you for the fantastic review! We’re thrilled to hear Rob and our team made your experience personal, professional, and efficient. Clear communication and caring for our customers is what we strive for, and we truly appreciate your recommendation.

March 21, 2026

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Bob Bianchi makes buying a car a pleasure. Rallye is a full service dealership with a great service department on premises. More

by AWINSTON0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 23, 2026

Rallye Motors responded

Thank you for your kind words! We’re so glad to hear Bob Bianchi made your car-buying experience a pleasure. We’re proud to offer a full-service experience, and it’s great to know our team delivered.

March 06, 2026

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The best costumer service. Rob is amazing never let me down and always on point. Thank you More

by GAYALA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Rallye Motors responded

Thank you for the great feedback, Gayala! We're so glad to hear Rob consistently provides amazing service and takes such great care of you. We truly appreciate your support and look forward to helping you again!

February 28, 2026

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I've been going to Rallye Motors for about 20 years and will continue to. Rob Carlson, the service manager that takes care of me is professional as well as personable. More

by Wolfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons

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Feb 28, 2026

Rallye Motors responded

Thank you for your loyalty over the past 20 years! We’re thrilled to hear that Rob Carlson’s professionalism and personable approach make your experience at Rallye Motors so positive. We look forward to continuing to serve you for many years to come!

Feb 28, 2026

Wolfman responded

Only telling it like it is.

February 21, 2026

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Employee Rating

From drop off to pick up first class service and customer service at the same ime More

by tag2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ramiro Milian, Stephen Augustine, Katie Lyons, Lisa Chea, Patrick Ripley, Adina Capp, Ana Madrid, Dania Granados Canales

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Feb 21, 2026

Rallye Motors responded

Thank you for your kind feedback. We’re glad to hear you received first-class service and customer care from drop-off to pick-up. We truly appreciate your support.

February 21, 2026

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Employee Rating

Rallye Service always provides quality care. Their service advisors are attentive and responds timely. Highly recommend More

by Sfung8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2026

Rallye Motors responded

Thank you for your kind recommendation. We’re happy to hear our service advisors provided attentive, timely care, and we truly appreciate your trust in our team.

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