Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons | Page 17

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
427 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

16 yrs, 1 mo

4.8

427 Reviews

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427 Reviews of Katie Lyons

September 06, 2023

Dealership Rating
Employee Rating

Katie was a pleasure to deal with she kept me up to date with my repairs and made my experience wonderful ! More

by JCARDONA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that Katie was able to take care of your vehicle in a timely manner!

September 06, 2023

Dealership Rating
Employee Rating

Outstanding service…outstanding communication! Outstanding Professionalism… Outstanding results….. I do not befell any need to say anymore. More

by LLAMORIELLO14
Recommend Dealer
Yes

Other Employees Tagged: Jeff Friedberg

Sep 06, 2023

Rallye Motors responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was so helpful with your needs.

September 05, 2023

Dealership Rating
Employee Rating

jerry is great, no need for a review,. ...and service is generally very very good, much better than years past ( i have owned at least 20 Mercedes)but this latest visit was disappointing: More

by RCOHEN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jerry Sherry, John Ciccotelli

Sep 06, 2023

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

August 30, 2023

Dealership Rating
Employee Rating

Katie was extremely knowledgeable about the parts I needed. The trust factor has been established and I feel extremely confident in what she recommends More

by bvasilakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that Katie was able to take care of your vehicle in a timely manner!

August 20, 2023

Dealership Rating
Employee Rating

The dealership is clean, the staff is welcoming and friendly. They are also very efficient. More

by TIFSCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Laurino, Diana Chuisano

Aug 20, 2023

Rallye Motors responded

Thank you for your feedback. We really appreciate your great 5-star rating for our team!

July 22, 2023

Dealership Rating
Employee Rating

Excellent service from the minute I walked in to the moment I drove off with my new car!! The team at Rallye is unmatched!! Thank you all again! More

by ANGELIQUEDVASQUEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Rios

Jul 23, 2023

Rallye Motors responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

July 10, 2023

Dealership Rating
Employee Rating

Always pleasant, the work is completed in timely manor . My service advisor Katie Lyons is always great More

by SANGAMJHAVERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that Katie Lyons is always so helpful with your needs.

June 21, 2023

Dealership Rating
Employee Rating

Katie is the ultimate professional. Always has a smile and concern for my time and needs. It’s always a pleasure to walk into Rallye Motors. The facility is state of the art. More

by CME4BENZ
Service Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Rallye Motors responded

Thank you for being our customer! We are so glad to hear that Katie was helpful to you. We look forward to seeing you here again soon.

June 14, 2023

Dealership Rating
Employee Rating

Katie is amazing. She is always willing to help and keep me updated. Kind, knowledgeable and professional. More

by ANGELO56
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Vito Santoli , Geno DeFrancesco

Jun 15, 2023

Rallye Motors responded

Thank you for sharing your five-star experience! We are thrilled to hear that Katie was able to assist you throughout your visit. We hope to see you again!

June 06, 2023

Dealership Rating
Employee Rating

Katie is just amazing. Professional, knowledgeable and always willing to help. The staff is also very friendly. More

by LSSUTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2023

Rallye Motors responded

Thank you for leaving us a wonderful review! We are thrilled to hear that Katie was helpful to you. We appreciate your kind words and hope to see you again.

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