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Juan Godinez
Juan Godinez at Mac Haik Chevrolet

Juan Godinez

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.7
143 Reviews
4.7

143 Reviews

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143 Reviews of Juan Godinez

November 09, 2025

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Employee Rating

Great service and customer service. The staff is polite and take their time to help More

by ADAMES0520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2025

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

November 09, 2025

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The staff is very friendly and helpful. The service they did on my vehicle was excellent and done very quickly. I would definitely recommend Mac Haik Chevrolet to all my friends and family. More

by Tito Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2025

Mac Haik Chevrolet responded

Thank you for choosing Mac Haik Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! That Great Mac Haik Feeling Brian Caldwell, Service Director

November 07, 2025

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Everybody’s really nice. I’m very professional. It was very smooth with no issues More

by MATREVINO70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Tony McPhail, Billy Cassels, Christian Diaz

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Nov 07, 2025

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

November 04, 2025

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Everyone is so kind and treated us with great respect. I couldn't ask for better service More

by LAKENNON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Robinson, Alfonso Rodriguez, Jack Jones, Frank Jemela, James Chatman, Carlos Murillo

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Nov 04, 2025

Mac Haik Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

November 02, 2025

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Employee Rating

I rate the staff and service team at a 10+ services as they changed my oil and offered me a lyft driver to and from the restaurant as I waited for my 1st oil changed, excellent services. More

by Carolyn Rachal-Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Patterson, Brad Kny, James Chatman, Christian Diaz, Carlos Murillo

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Nov 02, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

November 01, 2025

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Employee Rating

Shout out to the whole team despite being on a Saturday, everybody still does their thing. Special mention to Juan Godinez for being so patient and calm despite the heavy workload on a weekend. To the lady More

by Bperono76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lady greeter/cashier on 11/01/25

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Nov 02, 2025

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 26, 2025

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Service tech was awesome. Meet me at the car promptly and let me know when completed. More

by HAL.LYNDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Rosales, Carlos Murillo

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Oct 26, 2025

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 24, 2025

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Employee Rating

Additionally, I did not receive any greetings upon entering the establishment. Overall, the atmosphere appeared quite busy, which is understandable. My estimated wait time was approximately one hour, More

by LiliLian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leo Leija

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Oct 27, 2025

Mac Haik Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Antione Burks General Manager 281-596-6359

October 17, 2025

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Employee Rating

Service was great and timely . Very helpful and answered all my questions. Will definitely use again More

by Mr.alexwinnicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Mac Haik Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

October 17, 2025

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Employee Rating

Great friendly service buying and servicing my truck. We got 1 truck and 1 car and hope to get another soon. Love the staff, everyone is so helpful and willing to go that extra mile for anyone. More

by Castelanemma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Chatman

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Oct 17, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

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