Juan Godinez

Always excellent service in a timely manner. I have had many vehicles, 3 from Mack Haik, and dealt with many dealers in Houston and Mac Haik is the best. Will be coming back ! I have had many vehicles, 3 from Mack Haik, and dealt with many dealers in Houston and Mac Haik is the best. Will be coming back ! More

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Excellent customer service from Juan. From having my vehicle towed in a good amount of time to the dealership to keeping me updated on the status and explaining to me everything that From having my vehicle towed in a good amount of time to the dealership to keeping me updated on the status and explaining to me everything that was performed at the time of picking up. And my vehicle was washed!!! Happy Customer!!! Thanks, Juan!! More

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Got accommodated right away. Service was fast and their staff was very friendly, respectful and thorough Service was fast and their staff was very friendly, respectful and thorough More

by Kher Verified Customer Verified Customer

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Third time I have been there for service. Each time I was told I would get a Free Car Wash. Each time after service was finished, I was told it would be an additional 60 to 90 minutes to get Each time I was told I would get a Free Car Wash. Each time after service was finished, I was told it would be an additional 60 to 90 minutes to get the car wash. Each time I left without the car wash because I felt like that was too long to wait after waiting 1 hour for service. More

by WMGEE54 Verified Customer Verified Customer

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Great service. All was easy and quick. They did a good job with price. Friendly. All was easy and quick. They did a good job with price. Friendly. More

by Trisht31 Verified Customer Verified Customer

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Juan was the gentleman that help us with our car issue. He was very professional, knowledgeable and courteous. We were very pleased. Keep up the good work. We will definitely come back again. He was very professional, knowledgeable and courteous. We were very pleased. Keep up the good work. We will definitely come back again. More

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I have been bringing my car at least 4 times for the same problem, the two first times the answer was so ridiculous blaming to me about the situation with my car, then I have to bring my again 2 weeks ago an problem, the two first times the answer was so ridiculous blaming to me about the situation with my car, then I have to bring my again 2 weeks ago and the problem with the break sensor was not solved, then Juan Godinez told me to come on Saturday to solve the problem, knowing that I have a trip in that day, however once I arrive to the dealership, he and the person who he recommended do not be able that day, Yesterday Nov 8th, I brought my car again by the same problem cause along of the time it gets worst, the answer from Juan was that the car has been re-programmed again in the braking system, however the breaking sensor was not changed, and my car keep with the same problem, I know how works a car I know that the problem is with the braking sensor and I do not understand why it is not changed and all this time I was wasting my time. More

by JPERDOMO62 Verified Customer Verified Customer

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Great service and customer service I recommend you to check out this dealership you will not be disappointed check out this dealership you will not be disappointed More

by ATTEDDY Verified Customer Verified Customer

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Excellent service, friendly staff, clean and well run service area, and quick repair. My car is running great - Thanks! service area, and quick repair. My car is running great - Thanks! More

by CSH Verified Customer Verified Customer

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the service was very nice, good people, fast service. there were a good amount of people there getting service but i didn’t have to wait long at all. definitely would go back there were a good amount of people there getting service but i didn’t have to wait long at all. definitely would go back More

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