Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Josh Chernault

November 13, 2025

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Employee Rating

it's great dealing with Koons. fast service, great people. easy drop off and pickup. More

by jamesbass
Service Price Transparency
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Recommend Dealer
Yes

November 13, 2025

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Courteous and efficient! Great communication. Courtesy shuttle was convenient as well. Service writer was excellent More

by lawest02
Service Price Transparency
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Recommend Dealer
Yes

November 13, 2025

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Every time I visit y’all y’all always thoughtful concern and in detail to what needs to be done and what gets done.. very professional and knowledgeable of the automotive service areas. More

by robinsworld2918
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann

November 13, 2025

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Very pleased with the service and time spent in the waiting room for my vehicle to be serviced 😀 More

by verita_rog
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Recommend Dealer
Yes

November 11, 2025

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Josh in the service department is top notch. Always takes care of my automotive needs More

by steve.wood28
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Recommend Dealer
Yes

November 08, 2025

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Service was great no problems. They should advise you of the time it will take to complete recalls when they are scheduled More

by jtowneseahawks
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Service Communication
Recommend Dealer
Yes

November 05, 2025

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Well let's see, I was told the someone would come and talk to me if I needed anything other service and to wait in the waiting area. I waited and waited while I watch people come and go, who came in afte More

by vbuenger59
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Courtney Krause

Nov 08, 2025

Koons White Marsh Chevrolet responded

Thank you for detailing your visit and for noting that the final price was corrected. I understand your concerns about communication in the waiting area and not being notified when the vehicle was finished. I’d like to discuss your visit with you directly and learn where we can improve your next visit. Please feel welcome to reach out to me at your convenience. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 410-931-8600 Ext. 27145

October 29, 2025

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Employee Rating

Very clean and friendly environment , prompt care oil change and Excellent Service ! I would recommend Koons Chevrolet! More

by ewlarue
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Recommend Dealer
Yes

Other Employees Tagged: Nick Chapman, Courtney Krause

October 21, 2025

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Friendly and helpful people always at Koons Chevrolet. I have been going to Koons for 30 years More

by Tim
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Recommend Dealer
Yes

October 20, 2025

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Employee Rating

brian listened to my concerns and took care of them thanks i was treated well More

by larrysears
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann

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