John Marnell
John Marnell at Toyota Direct

John Marnell | Page 4

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of John Marnell

March 15, 2025

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Employee Rating

The staff person was friendly, courteous and respectful. Taking time to walk me to my car added a nice touch. More

by sewilliams2
Service Price Transparency
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Recommend Dealer
Yes

March 08, 2025

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ALL WENT GREAT AND PEOPLE WERE EXCEPTIONALLY HELPFUL. I HAVE BEEN COMING TO TOYOTA DIRECT FOR MANY YEARS. More

by jameshiss1
Service Price Transparency
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Recommend Dealer
Yes

February 19, 2025

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Service manager tried to upsell me and played me stupid. I asked for conventional oil over synthetic and he gave me this song and dance about the engine may be harmed. I researched it and it said that it ca More

by clarkhknn
Service Price Transparency
Workmanship
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Recommend Dealer
No

February 18, 2025

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I have been taking my cars to Toyota Direct for decades. In particular, the service department, which has expanded greatly since the pandemic. Their staff is superb and always polite and helpful. The only r More

by jlevy803
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Sayre, Chris Grossman

February 07, 2025

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This is the best dealership, by far! ! All staff members are so friendly and helpful. They will stop anything they are doing to make sure the customer is taken care of. More

by jjrodock
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Recommend Dealer
Yes

February 07, 2025

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Outstanding customer service. Friendly and high quality work. Reasonable prices. Always transparent about the work needed. More

by mhwander68
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Recommend Dealer
Yes

January 29, 2025

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GREAT SREVICE! HANDS DOWN ONE OF THE BEST!!! RECOMMEND HIGHLEY!! MINDY SERVICE WRITER WAS EXCELLENT!! More

by clane9
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Recommend Dealer
Yes

January 22, 2025

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He was concerned about what the car needs and the use of my coupon.also the needs for the car in the future. More

by fthompson1254
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Recommend Dealer
Yes

January 14, 2025

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Excellent service! !! Would definitely recommend to any Toyota Owner in the area to come here and get all of their Service needs done here! More

by tommytwotone37
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Recommend Dealer
Yes

January 08, 2025

Dealership Rating
Employee Rating

Wish I would have bought my new canary here instead of fighting with Buckeye Toyota More

by ggregor01
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Recommend Dealer
Yes
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