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Jessica Matos
134 Reviews
Dealership Experience
2 yrs, 1 mo
Industry Experience
6 yrs, 4 mos
Languages Spoken
English
134 Reviews
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134 Reviews of Jessica Matos
October 26, 2025
The service department is extremely nice, and they did an absolute favor doing a Goodwill price on a headlight repair. They’ve been fantastic to work with through many issues. However, there are some small i absolute favor doing a Goodwill price on a headlight repair. They’ve been fantastic to work with through many issues. However, there are some small improvements to be made with just a little bit of care prior to releasing a vehicle. If I was not mechanically inclined, it would be an issue that would require returning and as it was, I needed to fix some things myself. The fender liner was left untucked and out of place as well as the upper portion of the bumper, which was not in its correct place with the tabs in the center. One of the fog lights was also not plugged in all the way, and not functioning which required removal of the bottom panel to reattach it correctly. W while these are minor things, they do add up to a less than perfect experience and on the heels of a seat repair that resulted in damage and another visit to fix paint, it would just be great to see a little bit more care before releasing a vehicle to make sure that everything is correct. More
by jcline116
Verified Customer
October 24, 2025
Aaron took time to understand what was important to me. I believe him to be a man of integrity and trustworthy. I believe him to be a man of integrity and trustworthy. More
by LINDA.MANASSEH
Other Employees Tagged: Aaron Rourk, Keeley Murphy
October 19, 2025
Service was completed in a timely manner and the staff was courteous. Love the use of the video to show me maintenance needs of my vehicle. was courteous. Love the use of the video to show me maintenance needs of my vehicle. More
by mdnc94
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
October 18, 2025
Excellent customer service: I got a 2018 Subaru Outback at a great price. Great detailing and a tank full of gas; I didn’t even have to go there to pick up my license plate because they mailed it to me! at a great price. Great detailing and a tank full of gas; I didn’t even have to go there to pick up my license plate because they mailed it to me! More
by TINAN230
Other Employees Tagged: Frank Tilghman, Aaron Forness
October 12, 2025
⸻ Nothing but praise for the team at Randy Marion Subaru. They made my daughter’s first car-buying experience an absolute pleasure. Special thanks to Marshall McCarty, Brian Fogarty, Joshua Elliott, Subaru. They made my daughter’s first car-buying experience an absolute pleasure. Special thanks to Marshall McCarty, Brian Fogarty, Joshua Elliott, Keeley Murphy, and Jessica Matos for their teamwork and professionalism—everyone was in sync and clearly communicated throughout the process. A special mention to Jessica Matos, whose genuine care and dedication to customer service keep me coming back for all my vehicle needs. She consistently provides clear updates and ensures every service visit goes smoothly. More
by Jimmy143
Other Employees Tagged: Brian Fogarty, Adam Burke, Keeley Murphy, Josh Elliott, Aaron Forness, Jacob McMillen , Marshall McCarty
October 06, 2025
Unbelievable experience! I would never go anywhere else. They make you feel like your family I would never go anywhere else. They make you feel like your family More
by shughes177
Other Employees Tagged: Gabe Williams , Aston Lloyd
October 05, 2025
Excellent service. Would recommend to anyone. Completed work ahead of schedule and were very nice. Would recommend to anyone. Completed work ahead of schedule and were very nice. More
by andersontg
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
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