Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 10

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
218 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

7 yrs

Languages Spoken

English English

4.9

218 Reviews

Write a Review

218 Reviews of Jessica Matos

October 07, 2025

Dealership Rating
Employee Rating

I always have a good experience getting my car serviced here. Will continue to come back More

by ILAUGHISCREAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Randy Marion Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 06, 2025

Dealership Rating
Employee Rating

Unbelievable experience! I would never go anywhere else. They make you feel like your family More

by shughes177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabe Williams , Aston Lloyd

Oct 06, 2025

Randy Marion Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 05, 2025

Dealership Rating
Employee Rating

Excellent service. Would recommend to anyone. Completed work ahead of schedule and were very nice. More

by andersontg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2025

Randy Marion Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 30, 2025

Dealership Rating
Employee Rating

Friendly staff, quick turnaround. Kept me updated as to where they were in the process. More

by NOROLS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Randy Marion Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 28, 2025

Dealership Rating
Employee Rating

Friendly and professional. The team made it easy to get the service done. I was pleasantly surprised. More

by JOHNPCHENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 28, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 25, 2025

Dealership Rating
Employee Rating

All staff are fabulous! Service was great, staff knowledgeable, personable, and professional. Went above and beyond to make certain me and the vehicle were well taken care More

by addaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 19, 2025

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Employee Rating

Everything was great. I was in for a recall and they supplied me with a loaner for all day and sent someone to my house to bring me my car back and take the loaner. Thei More

by E.WESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Randy Marion Subaru responded

Thanks for sharing about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

September 16, 2025

Dealership Rating
Employee Rating

I really liked that you now provide a video giving a “tour” of my multi-point inspection. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Randy Marion Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Randy Marion Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

September 10, 2025

Dealership Rating
Employee Rating

I really appreciate it. The video of my oil change. Jessica always remembers me and my car. It makes me feel very special. I finally found a place I can trust. More

by lynkennerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 10, 2025

Randy Marion Subaru responded

Thank you for leaving a review, and I'm so happy to have Jessica on our team. Please reach out if you need anything.

September 10, 2025

Dealership Rating
Employee Rating

Always a great experience going to this Subaru dealership. Staff is wonderful. Great service and friendly More

by JILLTHEPILL531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Randy Marion Subaru responded

Thank you for leaving the review! I'm happy Jessica took great care of you during your service visit.

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