Jessica Matos
Jessica Matos at Randy Marion Subaru
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Jessica Matos

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
56 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English English

4.9

56 Reviews

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56 Reviews of Jessica Matos

March 29, 2025

Dealership Rating
Employee Rating

They were very punctual and took my car right on back even though I was 30 minutes early for my appointment. Service was excellent. Waiting area was clean with comfortable seating. I appreciated the coff More

by karen_karriker
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 29, 2025

Dealership Rating
Employee Rating

I was in and out within about an hour. They really ensure that you are happy with the service provided. And they are attentive to your questions and or concerns. More

by david.lawrence1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Jacob McMillen

March 28, 2025

Dealership Rating
Employee Rating

Randy Marion Subaru is a relaxing environment where I can get my car worked on, get some work done on my laptop, watch a little tv, grab a snack, and talk to personable people. More

by FREDERICK.FREY86
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

March 26, 2025

Dealership Rating
Employee Rating

My purchase experience of Forester 2025 was excellent. The process was very efficient and professional. More

by peteranthonyxx1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Rourk

March 22, 2025

Dealership Rating
Employee Rating

All associates and technicians were attentive a seemed personally interested. I was very impressed . Thanks More

by KEVINGETCHELL6
Service Price Transparency
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Recommend Dealer
Yes

March 18, 2025

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Employee Rating

They always keep me apprised of the condition of my vehicle. I appreciate the green, yellow, and red coding they use to alert me about the status of upcoming possible work that will need to be done so More

by rnorrisc
Service Price Transparency
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Recommend Dealer
Yes

March 16, 2025

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Excellent service, great staff, and appointment started on time and was wrapped up on time. More

by Outdoors30
Service Price Transparency
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Recommend Dealer
Yes

March 14, 2025

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Employee Rating

Fast and very friendly service. Great service advisors. Was so happy to be able to take my Lexus there for inspection. More

by BDONOR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

March 14, 2025

Dealership Rating
Employee Rating

We were very pleased with the work and service we received. Jennifer Matos was superb with customer service. More

by GEO.MILS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 14, 2025

Dealership Rating
Employee Rating

I have always been happy with the service I have received. They have recently helped us with our car. More

by CONNERJERRY
Service Price Transparency
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Recommend Dealer
Yes
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