Jay Jaber
Jay Jaber at Volkswagen of Downtown Chicago

Jay Jaber

General Sales Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Jay Jaber

May 17, 2025

Dealership Rating
Employee Rating

Very knowledgeable people they listen and take directions thank you All Appreciate all the help More

by Yaghmour group
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 16, 2025

Dealership Rating
Employee Rating

always amazing! they helped me to get my first car, and have continued to provide great service. thank you! More

by kvasil38
Recommend Dealer
Yes
May 16, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Downtown Chicago to be a positive one. Please don't hesitate to reach out if you need anything else.

April 21, 2025

Dealership Rating
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He is kind and prof. For sure. He asked me lot of questions and i ended up with something different, and matching with my needs. Thank you! More

by Jordanklhr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2025

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 17, 2025

Dealership Rating
Employee Rating

I absolutely loved Melissa, she made buying a car pleasant and fun. Everyone was very patient and helpful. Everything was clean, it was a really nice experience. The coffee was good too. I loved the More

by coco_keys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 01, 2025

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Employee Rating

Great team here! This is my 5th car from this dealership, so I consider myself experienced with this dealership. They always meet me where I’m at and handle the discu More

by RAWIYA_SHARIF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg

Apr 01, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

March 28, 2025

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Ahad made my car shopping really easier, came in for a Pre-owned Tiguan but drove with a brand new Tiguan with the deal i was looking for More

by Khanhtienviet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Cesario, Ahad Aamer

Mar 28, 2025

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

March 25, 2025

Dealership Rating
Employee Rating

Refused to make repairs claiming they did not have the parts. Then tried to sell an extended warranty. Very difficult to deal with. More

by CROUCHJEREMIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Julian Perez

Mar 26, 2025

Volkswagen of Downtown Chicago responded

At Volkswagen of Downtown Chicago, we strive to get the client experience to be 100%. On occasion, things don't go as planned, but we can't fix issues that we aren't aware of. So we would like to invite you to share your experience with us so we can pinpoint the issues that we need to work on, as well as, the things that we got right. Please reach out at your earliest convenience so we can rectify the situation and work on eliminating the issues that you encountered. My name is Fred Borek, Service Manager of VW of downtown Chicago, and I can be reached at Fred.Borek@dtvwchicago.com or 312-628-4848. Thank you for your time!

March 14, 2025

Dealership Rating
Employee Rating

Jay was great and helped us get a great deal, very kind and helpful. Thanks! More

by JettaFan!
Recommend Dealer
Yes
Mar 14, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience! We're glad to hear Jay helped you find a great deal. We appreciate your kind words and look forward to assisting you again in the future!

March 05, 2025

Dealership Rating
Employee Rating

VW of Downtown Chicago is a modern marvel. The sales staff could not have been more helpful and understanding. The service department is phenomenal and very knowledgeable. The parts department More

by FordF150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

February 22, 2025

Dealership Rating
Employee Rating

The dealership was very easy to deal with and provided a fair deal. Overall experience was great. More

by JOHN.MARSHALL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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