Jacob McMillen

Aaron was excellent—friendly, professional, and a pleasure to work with. The dealership itself was clean and well-maintained, making for a great first impression. However, our experience with Keel pleasure to work with. The dealership itself was clean and well-maintained, making for a great first impression. However, our experience with Keely was disappointing. When Aaron first introduced us, Keely was all smiles, thanking us for being loyal Subaru owners and asking about our past vehicles. But once we sat down to finalize the paperwork, his demeanor changed drastically. His attitude made us feel unimportant, despite the fact that we were purchasing the most expensive car on the lot. He angrily tapped on his computer desk and bluntly/shortly explained documents which left us unsettled and questioning whether we should go through with the purchase. On a positive note, Aaron also introduced us to the service department, where Jacob was just as friendly and professional. While Aaron and Jacob made a great impression, I can’t say the same for Keely. I wouldn’t recommend working with him. More

by bhanson Verified Customer Verified Customer

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I had a tire losing air on a nasty weather day. Snow and icy roads. Not only was the service team there they also fit me in. Great team! Snow and icy roads. Not only was the service team there they also fit me in. Great team! More

by JRSM715 Verified Customer Verified Customer

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Because I had a broken leg and could not drive, I fully expected to be charged for the pick up and delivery service and it was a wonderful surprise that Randy Marion made this a complimentary service. Also expected to be charged for the pick up and delivery service and it was a wonderful surprise that Randy Marion made this a complimentary service. Also Dante, the driver was a very polite and nice person. The time frame for the service was exceptional. When I trade in my 2019 Forester this is were I buy and for service I would only consider your company. Thank you Christina Hartman More

by CRHREALTY Verified Customer Verified Customer

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Excellent fast service. Love the video of the car and what needed to be repaired Love the video of the car and what needed to be repaired More

by DEBWAGNER0 Verified Customer Verified Customer

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Best service center in town! Everyone is helpful and always goes above and beyond to make sure the experience is great and stress free! Everyone is helpful and always goes above and beyond to make sure the experience is great and stress free! More

by JFUM917 Verified Customer Verified Customer

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Good customer service and no hard sell for promotional products. Friendly technician. However, prices quoted for cabin and air filter change is like almost 3 times the price! That's ridiculous. It takes l products. Friendly technician. However, prices quoted for cabin and air filter change is like almost 3 times the price! That's ridiculous. It takes less than 5 mins to do the change. More

by jzach Verified Customer Verified Customer

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Always a great experience with excellent communication and superb customer service - highly recommend! Five stars and superb customer service - highly recommend! Five stars More

by UF_ANGEL Verified Customer Verified Customer

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Jess gave excellent service, staff was professional, waiting room was comfortable and well laid out to comfortably accommodate a lot of people. Great service! waiting room was comfortable and well laid out to comfortably accommodate a lot of people. Great service! More

by cedlad7 Verified Customer Verified Customer

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Great customer service, very pleased with their attention and kindness. 100% recommended for every body and kindness. 100% recommended for every body More

by SARAIGALAVIZ Verified Customer Verified Customer

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From scheduling the service on my vehicle, to quick drop off and turn around on its service being complete, then for a currier service to drop my car off to my home, our experience with Randy Marion Subaru off and turn around on its service being complete, then for a currier service to drop my car off to my home, our experience with Randy Marion Subaru was top notch. Would highly recommend this auto dealership and service center. We are proud Subaru owners for nearly 5 years now because of them . More

by SHELBY.AGACNP Verified Customer Verified Customer

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