Jacob McMillen
Jacob McMillen at Randy Marion Subaru
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Jacob McMillen

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Jacob McMillen

January 31, 2025

Dealership Rating
Employee Rating

Quick service. Resolution to charges for maintenance. Knowledgeable about what is needed for auto. Friendly More

by dphillips0731
Service Price Transparency
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Recommend Dealer
Yes

January 25, 2025

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The service center folks are always kind and helpful. They explain things in a way I understand. Prices are good and work is excellent. More

by PINKYLEA23
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Recommend Dealer
Yes

January 23, 2025

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Excellent customer service, providing to and from transport. Great communication on all ends. Friendly drivers and clean waiting room More

by JOEL64
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Recommend Dealer
Yes

January 20, 2025

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Another AWESOME experience! Jacob (Advisor) & Seth (Technician) did an excellent job communicating with me (even with a video of my inspection) and thoroughly servicing my car w More

by Smithmoniquew
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Recommend Dealer
Yes

Other Employees Tagged: Seth

January 19, 2025

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Great customer service, and the technician noticed I needed the oil change, too. So, I was able to take care of both the state inspection and the oil change at one time. I especially want to note that J More

by L.KAY.TUCKER
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Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos , Joshua Elliott

January 18, 2025

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Employee Rating

Pleasant visit, no issues and all involved were very pleasant. Will continue to have all servicing done there More

by GKIRK.BRADLEY
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Recommend Dealer
Yes

January 17, 2025

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Really good service, and extremely friendly people who are willing to help you in anything you need! More

by luis2902
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Recommend Dealer
Yes

January 17, 2025

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very helpful and service was fast. Jacob kept me up to date on the status. More

by kfharbaugh
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Service Time
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Recommend Dealer
Yes

January 13, 2025

Dealership Rating
Employee Rating

Always have gone above my expectations! Highly recommend. Have used since purchase of 2016 Subaru Outback, More

by VME.TWINS
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Recommend Dealer
Yes

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