Jacob McMillen
Jacob McMillen at Randy Marion Subaru

Jacob McMillen | Page 15

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
168 Reviews
4.9

168 Reviews

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168 Reviews of Jacob McMillen

March 08, 2025

Dealership Rating
Employee Rating

Because I had a broken leg and could not drive, I fully expected to be charged for the pick up and delivery service and it was a wonderful surprise that Randy Marion made this a complimentary service. Also More

by CRHREALTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 08, 2025

Dealership Rating
Employee Rating

Aaron was excellent—friendly, professional, and a pleasure to work with. The dealership itself was clean and well-maintained, making for a great first impression. However, our experience with Keel More

by bhanson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Rourk, Keeley Murphy

Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 08, 2025

Dealership Rating
Employee Rating

I had a tire losing air on a nasty weather day. Snow and icy roads. Not only was the service team there they also fit me in. Great team! More

by JRSM715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 06, 2025

Dealership Rating
Employee Rating

Best service center in town! Everyone is helpful and always goes above and beyond to make sure the experience is great and stress free! More

by JFUM917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 01, 2025

Dealership Rating
Employee Rating

Good customer service and no hard sell for promotional products. Friendly technician. However, prices quoted for cabin and air filter change is like almost 3 times the price! That's ridiculous. It takes l More

by jzach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

February 28, 2025

Dealership Rating
Employee Rating

Always a great experience with excellent communication and superb customer service - highly recommend! Five stars More

by UF_ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness

Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

February 26, 2025

Dealership Rating
Employee Rating

Jess gave excellent service, staff was professional, waiting room was comfortable and well laid out to comfortably accommodate a lot of people. Great service! More

by cedlad7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Randy Marion Subaru!

February 24, 2025

Dealership Rating
Employee Rating

Great customer service, very pleased with their attention and kindness. 100% recommended for every body More

by SARAIGALAVIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 23, 2025

Dealership Rating
Employee Rating

From scheduling the service on my vehicle, to quick drop off and turn around on its service being complete, then for a currier service to drop my car off to my home, our experience with Randy Marion Subaru More

by SHELBY.AGACNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos , Anthony Abbata

Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 21, 2025

Dealership Rating
Employee Rating

They did a great job job as always our favorite dealership our go to for all our services More

by badkins3619
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

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