Herberto Delgado
Herberto Delgado at Volkswagen of Downtown Chicago

Herberto Delgado | Page 22

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.5
315 Reviews
4.5

315 Reviews

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315 Reviews of Herberto Delgado

January 20, 2021

Dealership Rating
Employee Rating

Great service as always, Beto always bring the best experience ever, work wise as done right at the first time, at the moment of pick up easy & clean. More

by LUISPADILLA1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2021

Volkswagen of Downtown Chicago responded

Luis, We are very happy to have provided you with such a positive experience working with Herberto (Beto)! We sincerely value your business and look forward to your next visit.

January 20, 2021

Dealership Rating
Employee Rating

Great customer service. Great team to deal with. Vehicle is always in great hands when I bring vehicle for service. Keep up the great work. More

by SERVANDOLOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec , Adam Khamsot, Miguel Meza, Gerardo Negrete

Jan 20, 2021

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volkswagen of Downtown Chicago!

January 09, 2021

Dealership Rating
Employee Rating

Best dealership in Chicago! Excellent customer service! The service department guys are great! The car sales people are great! The finance guy is great! I love this location! More

by dnsevents
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec , Adam Khamsot, Miguel Meza, Gerardo Negrete

Jan 09, 2021

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

January 07, 2021

Dealership Rating
Employee Rating

Herberto was not effective at following up. Had to call the parts department myself and then proceed with scheduling the service. Wish there was better customer service all around. Felt like I was doing th More

by 132DALYLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gerardo Negrete

Jan 09, 2021

Volkswagen of Downtown Chicago responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Our Service Directors name is Bill Dolan and the General Manager is Michael Zafiriou. Both would love the opportunity to help!

December 29, 2020

Dealership Rating
Employee Rating

Those guys are always very helpful. They always give me discount. For my last service: oil change/rotors and break pads, I got free windshield wiper. More

by NERO198311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec , Adam Khamsot, Miguel Meza, Gerardo Negrete

Dec 29, 2020

Volkswagen of Downtown Chicago responded

We appreciate your business and our team looks forward to serving you again soon!

December 25, 2020

Dealership Rating
Employee Rating

Very professional and friendly stuff Excellent service , Very professional and friendly stuff Excellent service , I'm very happy with this dealer after service car is always like new Adam Khamsot is ve More

by Saud Mrkulic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec , Adam Khamsot, Miguel Meza, Gerardo Negrete

Dec 27, 2020

Volkswagen of Downtown Chicago responded

Saud, Thank you for choosing Volkswagen of Downtown Chicago, your feedback and rating mean a lot to us. We're glad Adam was able to help, and we hope to see you again!

December 22, 2020

Dealership Rating
Employee Rating

I purchased a used vehicle and I am satisfied with the experience.Nick did a great job of making my purchase as smooth as possible. More

by konstp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Freeman, Nick Hernandez, Mario Murgado JR, Mark Newton, Boris Nikolov, Frank Stanghellini

Dec 22, 2020

Volkswagen of Downtown Chicago responded

We are very happy that Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We hope you enjoy your new car!

December 10, 2020

Dealership Rating
Employee Rating

Excellent service, friendly salespeople, and an all around good experience. They seem to go the extra mile for their customers. I was only there for a quick service and was treated very well. More

by ANDREWVARGO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou , Stephanie

Dec 11, 2020

Volkswagen of Downtown Chicago responded

Andrew, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Stephanie, Herberto, and our team met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

December 10, 2020

Dealership Rating
Employee Rating

Great customer service!!!!!!! They attended to every issue that I had! I highly recommend this location!!!! Also very clean location! Thank you for being that way!!! More

by JZLJONES1755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec , Adam Khamsot, Miguel Meza, Gerardo Negrete

Dec 10, 2020

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 09, 2020

Dealership Rating
Employee Rating

Very fast and helpful. Minor, but necessary issue was resolved quickly by friendly service person. Excellent result and service. Very reliable and trained service people. More

by BETSYCLARK.55W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2020

Volkswagen of Downtown Chicago responded

Betsy, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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