Herberto Delgado | Page 21

Angie my sales person was great.. above and beyond!Tracy Angie my sales person was great.. above and beyond! Tracy the manger was also great Finance guy was good, push the extras on you. Service was a wh Angie my sales person was great.. above and beyond! Tracy the manger was also great Finance guy was good, push the extras on you. Service was a whole different story, mike was helpful and friendly. Heberto is an xxx! As far as the work they’ve done that’s tbd! 1 thing is they claim all vehicles go through 150 point inspection...I doubt that! On my way home I figured out the windshield washer didn’t work, turns out there wasn’t even a fuse in place. More

by jondraper3 Verified Customer Verified Customer

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Despite the flaws in the car that made it impossible for them to complete their job of attaching the two hitch (2021 model error), the service was great and they were very fast and nice about it all. them to complete their job of attaching the two hitch (2021 model error), the service was great and they were very fast and nice about it all. More

by vincent.j.velasquez Verified Customer Verified Customer

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I had a good experience seeing that it was my first visit to the service department at that location. I'm sure I'll be returning in the future. to the service department at that location. I'm sure I'll be returning in the future. More

by SANETTAHISTER Verified Customer Verified Customer

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John was very insightful and kind. He assisted me in answering all of my questions and concerns. I initially came there for auto service but with John’s help, I was able to purchase the car of my dream answering all of my questions and concerns. I initially came there for auto service but with John’s help, I was able to purchase the car of my dreams! Thank you John and VW Downtown Chicago! More

by NASHUBA.HUDSON Verified Customer Verified Customer

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Great experience- everyone was extremely helpful, detailed and transparent. The customer service goes above and beyond by providing car service and they also were quick in repairs detailed and transparent. The customer service goes above and beyond by providing car service and they also were quick in repairs More

by KORINNECOLLIER Verified Customer Verified Customer

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Was scheduled for a next day appointment. Car came back clean and they even did some additional service that was needed. Check in/Check out was quick and friendly. clean and they even did some additional service that was needed. Check in/Check out was quick and friendly. More

by iwbauder Verified Customer Verified Customer

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I had a issue with a part(s) on my car and Cameron with the help of the Service Department inspect and service my car in such fine fashion! the help of the Service Department inspect and service my car in such fine fashion! More

by WILLIS.WEBSTER2019 Verified Customer Verified Customer

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They are all very pleasant and professional at this location. I always feel treated right. Great customer service. And the fact that they are in my neighborhood makes it the more convenient for me. Tha location. I always feel treated right. Great customer service. And the fact that they are in my neighborhood makes it the more convenient for me. Thank you! More

by PM Verified Customer Verified Customer

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Service team were extremely helpful and always kept me informed of the progress to my car service. Plus they picked up and delivered my car. Excellent service!!! informed of the progress to my car service. Plus they picked up and delivered my car. Excellent service!!! More

by IMELDA64 Verified Customer Verified Customer

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The entire team was great to work with. Everyone was professional and covid safe. I know most the dealing with a car being away. This team made it a breeze! Thanks again professional and covid safe. I know most the dealing with a car being away. This team made it a breeze! Thanks again More

by alexknut Verified Customer Verified Customer

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